Taxspanner Complaints & Reviews

I have submitted my returns on July 22nd thru Taxspanner order no: TS[protected], I didn't received ITRV.

Still the website shows not efiled. I have raised numerous Service request : [protected] & [protected] still no one responded.

Plese send it to my personal mailid [protected]@gmail.com

Hi

I have e-filed the two ITR-V through taxspanner on 21st(AY[protected] and 20th(AY[protected] of this month

So far I haven't received the acknowledgements for the same

Filed a support request [protected] , not even a reply from taxspanner.com


Regards,
Kantha Rao. D
+[protected].

I had given my form-16 and paid Rs. 200 to the agents from TaxSpanner in my office. They entered incorrect amount in the "TDS" field, and thus, my returns became ZERO, whereas I am supposed to get a big amount in refund.

I emailed them regarding this 5 days ago (Complaing # - [protected]), but I have not received any reply. Also, I do not have any contact details apart from their email ID.

Dear Sir / Madam,
I am a Syndicate Bank customer.I had filed my IT returns online through www.taxspanner.com .Rs.749/- was promptly deducted from my account.When I realised I had forgotten to mention the promotional code SYNDTAX (which was part of the formality) and had intimated it to them,I was promised a refund of Rs.450/- within three weeks.
It has been more than three weeks,no action has been taken yet.
The prompt interest which was shown till the payment of charges seems to be missing now.I request the public to avoid such websites to avoid losing your hard earned money.
Yours sincerely,
Dr.Arvind

Taxspanner had come to HCL for facilitating the filing of IT Return. I paid them 100 INR as requested and when I got the ITR -V file it didnot contain the refund amount of 86000 INR due from my previous company. I had given them both the form 16 ( previous and current employer). The phone numbers mentioned are not reachable and switched off. Even after contacting through email there is no response.

I am not sure what to do for my return. I repeatedly emailed them that I file a consumer case but they donot seem to be bothered. I would never recommend Taxspanner to anybody. Very unprofessional in their service.

I had submitted form-16 forms for two accounts to taxspanner.com. Since i had multiple forms for each account, hence i decided to go through a vendor to file manually instead of filing it online. I never knew that this decision would become my worst decision ever while working with finance.

I did not receive any kind of response from them so after few days i contacted them to check the status and see what i found. There was no phone number mentioned on their company website. A single phone number was mentioned with condition (Not a customer support number), so i gave a try to dial that number which was always engaged.

I started sending mails to the mentioned e-mail ids to see the response from them. After sending many e-mails i got response saying we have got your request and we are filing the itr. But after that i didn’t get any response after sending follow-up mails.

So finally i decided to go to their office and get the status checked. There were several mistakes with each and every action they took while filing itr in their website.

1. He gave me credentials which didn’t work, one person check his self and confirmed. What a start………
2. They did not register the accounts correctly
3. I paid rs 400 (200 rs for each) but their system was showing one paid and one not paid.
4. They mentioned the name incorrectly and filed the itr
5. When i showed the receipts and asked them to change the name and the status to paid, he said “i will change” even though he did not note it down anywhere. I wonder i am not the son of some big man like vijay malaya that he would remember my name.
6. I asked for the phone number then he gave the same number which i dialed for 100 times and then i saw there was only one phone kept in the corner and the headset was hooked off from the phone set and kept on the table.
7. Not even this, my friend had some issue and was with me. Even he had given multiple forms to them out of which it was showing only one form in their system.
8. On enquiry, we came to know that his forms had been sent to delhi. We got so pitched off that these people were sitting for eating samosa?
9. After several chats one guy asked my friend to send e-mail to them from his system, then another guy shouted to do it from outside. First of all they misplaced his forms, secondly he did not allow to send mail, moreover he said we have work don’t waste our time. As if we are going to chat or open porn sites from his system
10. I asked him that the calculations in my form were not correct as expected, then that same person again shouted that they are cas. As if he was telling that he is pm of this country who can make any mistake. 100% efficiency person, waoooo my . A complete guy should be in animal museum
11. And many more, at-least 10 more points to discussed but can’t explain further…..

I am still wondering if my returns will be filed or not.