Textbook Complaints & Reviews

I purchased textbook pass a year ago and still have 100 days left of my premium membership pass but I cannot access the perks of the pass because the company has introduced a new pass called "Pass Pro". The company is telling me to buy a new pass pro if I want to access the premium things. I have exams in the coming months. What will I do? This is unfair I should be able to use what I paid for.

I had purchased 3 yrs/lifetime membership pass from Testbook company costing rupees 499 on 29-Sep-2021 for my exam preparation in which they provided mocks as well previous years papers with solutions, but now, as on 4th April 2023, company launched a new so called pass "PRO PASS" for additional cost disregarding the initial offers as well terms and conditions . Now for accessing my purchased pass material, I have to purchase this Pro pass...

I had purchased 3 yrs/lifetime membership pass from Testbook company costing rupees 499 on 29-Sep-2021 for my exam preparation in which they provided mocks as well previous years papers with solutions, but now, as on 4th April 2023, company launched a new so called pass "PRO PASS" for additional cost disregarding the initial offers as well terms and conditions . Now for accessing my purchased pass material, I have to purchase this Pro pass...

Rs.193.10 sent to [protected]@apl from your

Paytm payments bank a/c[protected].

Upi ref:[protected].

I have paid 273 rupees to texbook mock from amazon wallet plus amazon upi, but amozon wallet didn't deduct while only upi remaining 193.10 rupees deduct. And the service is not given to me by textbook.

So i want refund 193.10 rupees
Thanks