Thane Janata Sahakari Bank (Tjsb)
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Thane Janata Sahakari Bank (Tjsb) Complaints & Reviews

J
Janhit Pune
Sep 28, 2020
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We complaint on 26/09/2020 about this matter.
In continuation we want to inform you that now the manager is saying you have not give proper tan no. So i will deduct tds. However your branch told us tan no. Via email on 18/05/2020 which we send to income tax department & the office issue the order. But your manager not accepting this & saying that our is centralised system & there must be our h o tan no. But all other banks required branchwise tan no.
So once again teach your manager & oblige

Janhit nagri sahakari patsanstha
Camp pune
Sep 28, 2020
Updated by Janhit Pune
Thanks for immediate action on our complaint on 26/09/2020
Please do the needful for today's complaint.
Oct 06, 2020
Updated by Janhit Pune
After sending everything to your Yerwada br. & informing you his behaviour he deduct TDS from the interest credited to us as at 30/09/2020. Now we are thinking to shift our account.
Thanks for the services given till date.
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    A
    from Dicholi, Goa
    Aug 9, 2018
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    Address: 403507
    Website: tjsb

    I would like to make complaint about tjsb bank mapusa, this branch staff i must say great and pure robbers. As soon as they see balance in the account they auto debit amount without customers knowledge. It is hard earned money and robbed and hence it affect common persons like us. I deposited the amount for my emis in the account and they debited my balance. These fellows dont have manner to behave with customers and dont even matter irritating customers. To get balance on their branch account they even say borrow amount from whoever you want. Somebody must scold these guys as they wont leave customers robbing.
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      A
      from Dicholi, Goa
      Aug 9, 2018
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      Address: North Goa, Goa, 403507
      Website: Thane Janata Sahakari Bank - Mapusa

      I would like to make complaint of Thane Janata Sahakari Bank Mapusa branch. As i know how i earn and save my money and this branch people auto debit my amount as soon as they see balance in my account. i think this pure robbery of customers. This branch employees come begging at the time of their targets to be met and once thier work is done they treat customers like dogs and beggers.
      It is hard earned money and just because account is there they cant rob the customers like this and even cant debit amount from account whenever they see the balance they must ask the customer first. let customer also know about what and which charges are deducted.
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        M
        Mayura Joshi
        from Mumbai, Maharashtra
        Apr 1, 2018
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        Address: Nashik, Maharashtra

        Tjsb rupay debit card have low rating on online transactions so i can't make the payment online. This is fake card for online transactions. Tjab staff not inform us regarding this issue. They just make it their target on occasion of world women's day. This is my wife and mother card. Just fake card. Very bad experiance...co operation need. Take a corrective action from bank.
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          A
          Anan Sing
          from Pune, Maharashtra
          Sep 21, 2017
          Resolved
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          Resolved

          Address: Pune, Maharashtra, 411019

          I, mr. Anand manbir singh sanctioned h. Loan (U-77) of rs.4, 40, 000/- on 2.2.2006 from ssjm co-opp. Bank, chinchwad br. (Sanctioned letter attached) which merged with tjsb w. E. F. 17.08.2007 (Loan acc. No. After merge ss-m-77). Sanction letter condition ii - 3, i purchased shares of rs.11, 000/- (2.5% of loan). Receipt attached. I was not given share certificate.
          I cleared the loan with interest on 21.01.2015. (Acc. Close letter attached).
          I have given letter to tjsb chinchwad br. On 26.08.2017. I have not received any reply.
          I request to return my share amount.
          +3 photos
          Sep 26, 2017
          Complaint marked as Resolved 
          So far I have mpt received any correspondence from TJSB Chinchwad. They did not mail me but I had send them mail with Loan Sanction letter, loan repayment and Shares purchased receipt in the attachment . ACCOUNT MSN [email protected];[email protected] Sir, I, Mr. Anand Manbir Singh was sanctioned H. Loan (U-77)of Rs.4, 40, 000/- on 2.2.2006 from SSJM Co-opp. Bank, Chinchwad Br. ( Sanctioned letter attached) Which was merged with TJSB w.e.f. 17.08.2007 (Loan Acc. No. after merge SS-M-77). As per sanction letter condition II - 3, I purchased Shares of Rs.11, 000/- (2.5% of Loan). Receipt attached. I was not given share certificate. I cleared the loan with interest on 21.01.2015. ( Acc. Close letter attached). I have given letter to TJSB Chinchwad br. on 26.08.2017. I have not received any reply. Please see the attachment. Any response will be highly appreciated. Regards Anand M. Singh
          Oct 03, 2017
          Updated by Anan Sing
          I have not received any response still my complaint dated 21st Sep. 2017 is marked as resolved ?.

          Please let me know the progress

          regards

          Anand M.Singh
          My account number is SB/27698, branch sambhaji nagar .my sms banking number is [protected] and I want it by net banking.
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            V
            Vasant Khaire
            from Pune, Maharashtra
            Jun 16, 2017
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            Address: 411019
            Website: connsumercomplaints.inooid

            We had taken personal loan, and paid all dues and cleared all loan
            My guarantors also cleared all dues. But some two three persons not paying dues.
            Before clearing loans some amount was due, so my account was locked. After clearing loans my account should be unlocked. But bank manager is saying that your account will not be unlocked till all of your company members​ are going to cleared all loan dues.
            Bank cashier refused to take currency of 500rs due to ball pen marks.
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              D
              from Mumbai, Maharashtra
              Nov 19, 2016
              Resolved
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              Resolved

              Address: Thane, Maharashtra, 400601

              I have a saving a/c since jan 2007 i. E. Last 8-9 yrs. My transactions were good enough since i was withdrawing cash from atm. As there was demonetization of rs.500 and rs.1000 currency notes with effect from midnight 9th november 2016. The branch closed their atm as there were shortage of money and informed their customers that they will be available on saturday & sunday by message.
              The problem occurred on sunday, 13th november 2016, i went to bank with my brother at 11.30 am to deposit rs. 18500/- in my bank account. As there was rush in the bank after 1 hour i. E. At 12.45 pm i went in a queue to withdraw money which was limited upto rs. 2000/- and incase o[censored]rgency rs. 10, 000/-. My brother made a withdrawal slip of rs. 2000/- as he was new account holder and had not received a cheque book and i made a bearer cheque of rs.2000/-. The chief manager requested the people in queue to wait for some time as the new rs.100 currency notes were on the way to be received by the bank for distribution. After 1.30 pm the queue was divided in 3 parts and the cash counters were also divided accordingly. After 1.45 pm, i received the cash of rs. 2000/- (20 notes of rs.100 - sr. No. 9dh 707301 to 707320) from my account and my brother received rs. 2000/- (20 notes of rs.100 – sr. No. 9dh 539801 to 539820) from other counter. After receiving the cash, i counted both the money twice then i removed my brothers new debit/ atm card from envelop from bag and asked their staff member to activate the card but she told us to wait for 2 days.
              After 2 hours, at 4.00 pm 2-3 staff members came to my house without intimating me and told me that you have received rs. 10, 000/- instead of rs. 2, 000/- from our bank. He told us that our cash were tally before giving you money and we have seen you counting money in cc tv footage and started claiming the remaining rs.8000/-. I showed him the notes but he was regretting and insisting us to see the cc tv footage.
              After 10 to 15 minutes, i went to the bank with my brother and 2 sisters and showed them the notes which we both received. The man who was quite polite with me told that there is a possibility of more money received by you so i told him to show the footage. He also said that we have called 2-3 more customers for enquiry whether they have received the extra money. One of the lady staff while seeing the footage commented that how much time you need to count 20 notes. Then i explained them everything in the footage. The other staff members started harassing me you have counted and divided the other notes but in that footage, the money is not seen in my hands while i was counting. Then they showed us the footage where the cashier gave me cash. My sister told them rs.2000/- bundle has green rubber attached which was seen but the staff were forcing us to believe that there is a white paper attached to rs. 10000/- bundle and the chief manager told us we will take legal action & call the police. My sister told him that he can take any step against us as we have not taken your money and we are innocent.
              While seeing the footage of getting cash in my hand, i came to know it was cashier’s mistake as she had not counted notes neither had cash machine with her and the staff members were commenting against me all the way from back and distracting us from seeing the footage. So, i clarified to them that when i received the cash in my hands the bundle which cashier gave me was hardly 20 notes which was clearly seen in the footage while the notes they were forcing me to believe were 100 notes of rs.100 which were almost 5 times more which was impossible. Then the man apologized me for disturbing and calling us to the bank but as their chief manager said that the further procedure will be carried out by the bank.
              It was a painful experience of my life and even for my family. I tried to keep mum but then i realized that my family members too have their saving a/c with this bank and the staff members can take good revenge against me and my family members in future. And also, these staff members may have forced many customers which is not good for society and bank goodwill. I will request you to take strict action against these people for harassing innocent customers and forcing them to accept the crime.
              Jan 1, 2017
              Complaint marked as Resolved 
              I have received an apology letter dated 09/12/2016 from the Chief Manager of Thane Janata Sahakari Bank Ltd., Madhumalti, Veer Savarkar Path, Thane - 400 601 for the harassment complaint against the staff members. In that he has expressed his sincere apology for behaviour from the staff and assured me that this type of mistake will never happen again.
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                N
                Nagraj R Bhat
                from Mumbai, Maharashtra
                Oct 1, 2016
                Resolved
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                Resolved

                Address: 421201
                Website: www.consumercomplaints.in

                I had used HDFC debit card in TJSB atm of gograswadi branch. After successfully entering Pin and amount, it was showing " Transaction in process". I waited for almost ten mins but the screen got stuck and it was not accepting Cancel button too.
                After 35-40 mins, I got sms from hdfc bank that 8000.00 rs is deducted from my account. So when i reached atm branch again, my money was not there.
                my 8000 rs are gone now.
                Such a pathetic atm service. Transaction should have got Time Out.
                Give my money back.
                Oct 1, 2016
                Complaint marked as Resolved 
                Got it rectified from source bank
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                  K
                  kalkatesamadhan
                  from Ahmedabad, Gujarat
                  Jun 27, 2014
                  Resolved
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                  Resolved

                  Address: Pune, Maharashtra

                  I Have an current a/c on my Firm Name (Bandhuprem Water Tank Cleaning Service) in TJSB Bank Sambhajinagar Chinchwad Branch. From my a/c from the date 1/4/2013 Rs.6276 was deducted for the reason of Min Balance Rule. they told me first that every transactions bellow average balance was deducted as Rs.28-29. I have calculated statment from 1/4/2013 and resulted to i have made 113 transactions under min balance from date 1/4/2013 the sum of 113 transactions was Rs.3164. Then i'm gone to the branch manager for discuss about that they told me, every transactions of min balance was deducted Rs 100/transaction. From 5-6years i have a/c in TJSB but they told me many times that the Rs.28-29 was the deduction amount but this times they told me Rs.100
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Your ghatkopar branch is not exchanging old 500 and 1000 notes to general public for last 3 days,

                  Please advise them where general public will go in such situation ?
                  I have cleared all my loans, also guarantors
                  have paid all dues and no more loans.
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