The Great Vacation Club Complaints & Reviews

Virat the one who handles all the client bookings is complete fraud who gives false commitments and holds the client bookings until the nearby day of travel and then asks to adjust as per him. He is an arrogant stupid fellow who harasses for payment and use abusive language.

The great vacation club Virat, Khushi Sharma, Laxmi Gupta and Rahul taygi are total fraud and scammer my sister booked the package from them she gave 4000rs to them and after that they didn't give the service to her as mentioned in their packages also after that they refused to give refund also and gave her dhamki that if she put review they have her I'd proof and they can also do something with her id proof beware of them don't book your package from them I don't the owner mr.raj Dixit know this or not how there employees are working and scamming people. Please guys don't book package from them.

The great vacation club people virat, Rahul tagi, Khushi Sharma, Laxmi gupta are total fraud, liar and scammer they have scammed us for rs 4000 and not provided the service mention in quote and when we asked for refund then this guy Rahul tagi is threatening my friend poonam warekar about we have your documents look what we will do when my friend said we will complaint to police he transferred 500 rs to her and asked her to delete all the reviews and put the mail to them that you have received the refund and will not put the reviews again but my friend told him that first transfer remaining 3500 rs and then once she receives the refund she will delete everything and will put mail but this guy Rahul tagyi started threatening her that if you don't delete the reviews we will send an legal notice to you for defamation and will mentioned that that you are asking for extra money my friend has never asked for extra money she just asked to refund him our 3500 but he started touching her on WhatsApp he and her colleagues Laxmi has threatened that look we have your documents see what we do now me and friends are going put an police FIR against them because it's too much to handle now they can't just scammed or tourcher us like that please be aware of this kind of company and people.
Please find screenshot help in this

This complaint is against "Virat", "Khushi sharma" & "Laxmi gupta and there number are [[protected] / [protected] / [protected]] from "The Great Vacation Club". They are a complete fraudster who will get the money from customers by giving you wrong commitments and won't book the same hotels and other facilities mentioned in the package. We paid an initial amount of 4000 rupees to confirm our trip with his agency but even after two weeks we didn't got any confirmation . and All of a sudden, he increased the package cost and demanded more money to confirm the bookings. His behavior's got changed once we have paid the initial amount. He was so rude and was misbehaving with us using very bad language with his words and we demanded refund of our 4000 rs immediately within few minutes. But he was saying that as per company policy there is no refund. We have sent email to the customer support mail id mentioned which we did we were about to raise a police complaint but We got a reply from there agent laxmi gupta saying that as per company policy your request would be processed for refund and will get refund in two days and she took our government id proof we asked why you require our id proof so she said without that we cant proceed your refund so we gave the id proof to her and one week passed after one week when i coordinated her she said your refund will come after 7-21 working days so i asked but you said that it will be transfer in 2 days so she replied no our policy is of 7-21 days i said her that ok then i will take a necessary action on it that you are not giving our money back so she said you can do what ever you want to anyways we also have you id proofs (that means she is going to misuse our id proof or going to something with us) all these people are total fraud, liars and scammer they are living on this kind of money only by looting people like us .. Before confirming our trip, they acts so good & after the trip confirmation with initial payment, there true evil character revealed. virat motto is to loot more money from us, we understood his aim then only we asked for refund. Don't believe this guy & The great vacation Club. As I said earlier, this is a complete fraud company run by a rude guy Virat. Be aware of him.

The Great Vacation Club took the advance payment of Rs.4000/- from me on 13.5.2022 for my tour scheduled on 16.5.2022 and thereafter told me no hotels available. After that they dint even refund me my money. They made me wait for 21 days assuring me that i will receive the refund. But after 21 days on my continuous follow ups they said that the amount will be adjusted if i book some other tour with them in a year. I told them i dont want to book any tour and requested them to refund my money, but the representative flatly refused to give back my refund.

Please resolve my problem as they were in default and even though they dint do any booking for me they are not refunding me my money.

Thanks & Regards,
Aarti Sherigar

The Great Vacation club took the advance payment from me on 13.5.2022 and thereafter told me no hotels available. After that they dint even return me my money. They made me wait for 21 days assuring me that i will receive the refund. But now after 21 days they are refusing to give back my refund.

Please resolve my problem.

Thanks & Regards,
Aarti Sherigar

This complaint is against "Virat" & his number is [protected] from "The Great Vacation Club". He is a complete fraudster who will get the money from customers and won't book the same hotels mentioned in the package. We paid an initial amount of 5000 rupees to confirm our trip with his agency. All of a sudden, he increased the package cost and demanded more money to confirm the bookings. His behaviour got changed once we have paid the initial amount. He was so rude with his words and we demanded refund of our 5000 rs immediately within few minutes. But he was saying that as per company policy there is no refund. We have sent email to the customer support mail id mentioned and we were sure that he was the one who was handling that account too. We even asked for a partial refund but he didn't respond to our calls & messages. We got a reply saying that as per company policy your request would be processed for refund. Till now, we didn't get any response from him. He won't properly answer the calls. Before confirming our trip, he acts so good & after the trip confirmation with initial payment, his true evil character revealed. His motto is to loot more money from us, we understood his aim then only we asked for refund. Don't believe this guy & The great vacation Club. As I said earlier, this is a complete fraud company run by a rude guy Virat. Be aware of him.

FRAUDFRAUDFRAUD

This is a fraud company. They took all the Money and do not provide any hotel. Specially virat is too fraud.. Don't trust them. I lost my 15000. If I see this anywhere then I will slap Virat

This is a complaint against the travel agency named The great vacation club (HTTP://thegreatvacationclub.com/).

We were planning our tour for Kashmir and found this trave agency online. Mr Virat was the point of contact for this tour. The initial quoted amount for five nights and 6 days of kashmir trip was 39000 INR with 3000 INR cashback. With 25% at the time of hotel booking. 25% before the trip and rest of the 50% during the trip. We were initally told that we would be provided with complimentary flower decorated room and candle light dinner for honemoon couple along with the promised hotels. We were asked to send 15000 initially to book hotels, which we straight away did. The flight tickets cost to and fro for srinagar was told 21000, which we sent straight away. After two weeks, Mr Virat calls and tells that the ticket prices have hiked and additional charges of 5200 has to be sent. We then told virat not to book until we confirm the booking (price was 22k when we checked online). Mr Virat then calls and tells that tickets are booked and we need to pay 5200. When we asked him about booking the tickets after our confirmation he blabbers some ### and forwards the CALL TO some manager who is still more impolite than this fellow. When we requested to see the tickets whether they are booked or not he doesnot send the ticket and asks us to pay additional charges and tells that he can send the tickets only when additional charges are paid. But in reality he did not already book the tockets and is falsely telling about hike in ticket price and demanding additional money. When we sent additional money..he then went onto booking ticket and sent us the ticket. When we asked about how come the ticket date is later than the date we paid money when has already booked the ticket, he then started talking nonsense. Before ten days of the teip he calls hundreds of times and demands full payment before the trip contradicting to the initially promised payment structure of part payment. We were actually busy in our wedding arrangements at that time. We even got warning messages of cancelling the trip if we dont pay the full amount. We thought any how we are going to pay why not pat now and transferred full amount before the trip. To our misfortune our flight got cancelled and we had to shift the first day of trip to additional last day. Mr Virat told that he will take care of the hotel and not to worry. On the second day of the teip he suddenly tells we are supposed to pay additional 11800 as tax. When we asked him avout not informing regarding the tax from the beginning he bluffs and tells that he had already informed us about the tax. Even if its tax, it should be 18% but this Virat demanded 30%. And When we againg asked him about shifting the first day of the trip he demands additional money of 4000k for last day. But we argued and told that tax is only 18% and we can only pay 2000 for last day. We had transferred 9200 as for 7200 as 18% gst as per government norms and 2000 for hotel shiftment. On the last day of the trip he blocks the hotel checkout and demands additinal 4900 which is not accounted at all. When we told the hotel management that we already paid the hotel amount along with additional 2000 for shifting the first dag to last day, the hotel management tells that Virat has not paid the hotel amount and had not informed tht shifting of hotel at all. We were told by virat that the hotel management is asking additional amount to shift when he did not inform them in first place. We had to pay that amount and checkout. The cab driver demands additional one day charge as he had already come to srinagar airport as he was not informed by Virat regarding the cancellation of the flight on first day. We had requested that GST bill which we have not received yet. We were fraudly charged 5200 during flight ticket booking, 2000 for additional hotel shiftment, 11800 as additional amount for tax. And had not received the cashback whoch was promised. None of the promised complimentary things were provided.

We did not have peace during the trip. And it was not cool to exploit the CUSTOMERs. I request the officials to kindly forsee the issue and need a copy of the bill with gst and demand remubrsement of the exploited additional amount. Such fraud and exploiting companies should be banned for better CUSTOMER experience.