The Holidays Club
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The Holidays Club Complaints & Reviews

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Omkarprakashchavan
from Chennai, Tamil Nadu
Oct 11, 2019
Aug 31, 2023
This thread was updated on Aug 31, 2023
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Address: 110024

This company makes fake promises and torture the people who looks for good vacations.
I had received call from theholidaysclub in[protected] as you have been selected for gift voucher. And you have to visit metro mall in bhandup (Mumbai) to collect the same.
When i reach to the location they are no showing any gift vouchers but selling the membership for theholidaysclub.
Even starting they have not explained about membership, they have given presentation and after wasting 1.5hr, they are saying this is membership for the holidays. Offer was looking fine, i opt for the membership.
But before taking the membership they told me its available only for today and they have not showed me any documents and asked me for immediate payment.
Bad luck, i made payment using credit card...
After making payment they showed me the agreement where it is written that there is no cancellation policy (Totally misguided)
When i asked them why you haven't told me this earlier, they simply told me you haven't asked me about cancellation policy. After making payment they are changed completely.
After going to home i searched about company and found many similar complaints about theholidays club.

Next day, i visited them for cancellation, they are denying, there is cancellation policy. If you want you can email to [protected]@theholidaysclubs.com.
I told i haven;t used any service then you should give me refund but they not agreed (Arjun rajbhar and bhavna in bhandup office)

I tried many times to call there helpline. But no use.

While making payment through credit card, they told me theholidayclub have connections with banks, so you convert the amount in emi theholidays club will bear the interest
But while visited them again they are denying to pay the interest. Asking me to get any other offer against interest part. This is totally disgusting, making big hole in my pocket :#

Now one month is over, i haven't received any emails from the holidays club as membership is confirmed or cancelled.
I called may times to arjun rajbhar and bhavna, they were saying you will get email in next 2 3 days, but its not happening.

I am totally disappointed with this company, now i want nothing but refund my money.
Nov 09, 2019
Updated by Omkarprakashchavan
Now the Company is not refunding my membership amount even though i have nit used any services.
They have promised me to they will create EMI for the membership fees and they will bear the interest.
But they are not refunding the interest too.
Now i am in debt of ₹85000+11000(interest)
It's just because of the holidays club fraud company
Dear Sir/Madam,

We would like to connect with you regarding your message. Kindly share your contact details and membership ID via through mail – [protected]@theholidaysclubs.com and our team will get in touch with you.

Warm Regards,
The Holidays Club Team
Dear Sir/Madam,

We would like to connect with you regarding your message. Kindly share your contact details and membership ID via through mail – [protected]@theholidaysclubs.com and our team will get in touch with you.

Warm Regards,
The Holidays Club Team
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    Pooja Ahluwalia
    from Ambala, Haryana
    Sep 13, 2019
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    Website: The hilyday club

    It is addressed to gaurav arora.. Nishant rana who manipulates and make fake commitments in chandigarh/panchkula area. This is a total fraud company whose site doesn't work neither does toll free numbers. If they do... They are of no use. Emails and complaints are unanswered. Can governorment and law put a check on such fake identities.?. It is my humble request to kindly pay attention and help us resolve this issue by either refund or availance of committed agreement.
    Dear Sir/Madam,

    We would like to connect with you regarding your message. Kindly share your contact details and membership ID via through mail – [protected]@theholidaysclubs.com and our team will get in touch with you.

    Warm Regards,
    The Holidays Club Team
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      Anuj Palli
      from Jammu, Jammu and Kashmir
      Sep 6, 2019
      Resolved
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      Resolved

      Address: Hno A-46, Bharat Nagar, Jammu, Jammu and Kashmir, 180002
      Website: www.theholidaysclubs.com

      Holiday club team not refunding my membership amount and even not providing me bookings, i requested them twice for the bookings first time at mussorie and second time in kerala they are fail to provide me the bookings after long e mails they mainuplate things every time they dont have any tieups with the resorts they are mentioning on their sites since may is under construction and have no right for members to acess and log in.. Total harassment for refund of the membership amount and bookings
      Oct 19, 2019
      Complaint marked as Resolved 
      As per the facts and mail records I had put my request for Kerala (Munnar, Thekkady and Alleppey) on 26th August 2019 and all my bookings were confirmed to me over mail by 28 August 2019 and 29th August 2019 with two vouchers released to me against Tekkedy and Alleppey but Munnar voucher was pending and in the same frustration I had put up the complaint.
      Sep 26, 2019
      Updated by Anuj Palli
      Miss seema from holiday club help me in booking of resorts at Kerala two nights at allepey @ oxygen resort one night at thekkady in the same resort and she promised me booking for two days at munnar in lake view resort, hope i ll enjoy my resorts at kerala thanks to seema, hope the same ll deliver to me às promised.

      Thanks and regards
      Dear Sir/Madam,

      We would like to connect with you regarding your message. Kindly share your contact details and membership ID via through mail – [protected]@theholidaysclubs.com and our team will get in touch with you.

      Warm Regards,
      The Holidays Club Team
      Miss seema from holiday club help me in booking of resorts at Kerala two nights at allepey @ oxygen resort one night at thekkady in the same resort and she promised me booking for two days at munnar in lake view resort, hope i ll enjoy my resorts at kerala as they are not in the list of holiday club in their sites, anyway thanks to seema, hope the same ll deliver to me às promised.

      Thanks and regards
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        Pratik Gopani
        from Mumbai, Maharashtra
        Aug 19, 2019
        Resolved
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        Resolved

        Address: JAMNADAS MANSION,ROOM NO.2, LAXMINARAYAN LANE,, 400019

        Hello,
        We were promise that you will get conformation mail within 3 days,
        Now it is more than 7 days we have not got any conformation.
        And they have even told us that maintenance charges are suppose to pay when you use that many days... But in agreement they have mention that you have to pay maintenance charges every year whether you use or not...
        They have miss guide us while buying the membership.

        We had call that person who sold us membership asking all this things..
        He told us you will receive email by today but no reply no call back.
        Service and followup is very bad.
        Oct 1, 2019
        Complaint marked as Resolved 
        All the queries has been resolved. Please remove this complaint regard The Holidays Club. Now my holidays planner the holidays club best memorable experience with the holidays club yes go with the holidays club sorry for the complaint..
        Dear Sir/Madam,

        We would like to connect with you regarding your message. Kindly share your contact details and membership ID via through mail – [protected]@theholidaysclubs.com and our team will get in touch with you.

        Warm Regards,
        The Holidays Club Team
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          K
          kulpreetsingh143
          from Mumbai, Maharashtra
          May 26, 2019
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          Address: The Holidays Club Kullu – Naggar – Manali Rd, Manali, Kullu, Himachal Pradesh, 175136
          Website: theholidaysclub.com

          Dear concerns,

          I have taken the membership on 04-may-2019 but at the time of membership i was not able to read the whole terms and conditions and marketing team also not explained the same or not given the same before making the payment of 78000₹, therefore now i have read some reviews and gone through the t&c due to which i do not want to go with this white card membership.

          So i request you to please help to reverse my payment and cancel my membership.

          I also want to tell here that the marketing team so much manipulate the things and says that you have to take the decision on the table either yes or no but at that time me and my wife got stuck in sweet wordings and was not calculated the whole thing, even my wife just just understand the 8500₹ per year part only she didn’t get the 87000₹ plan for 5 years due to that we have given the payment and now when we read the whole t&c and discussed with each other then only she came to know that i have already paid 78000₹ due to that our whole family got upset.

          I again request you please cancel this membership and refund the hard earned amount.

          Regards
          Kulpreet singh
          May 26, 2019
          Updated by kulpreetsingh143
          I have sent the mail for refund after few hours of this membership taken on same day 04-May-2019 but I did got the reply from them on 08-May-2019 stating that We will shortly contact you but till now I have not got any call from them and its 26-May-2019 now.
          Dec 09, 2019
          Updated by kulpreetsingh143
          I have got the multiple calls from The Holidays Club regarding to remove the complaint from Consumer Complaints, I told them that I will remove the same after my payment refund only. then they wont call after that.
          Dear Sir/Madam,

          We would like to connect with you regarding your message. Kindly share your contact details and membership ID via through mail – [protected]@theholidaysclubs.com and our team will get in touch with you.

          Warm Regards,
          The Holidays Club Team
          kulpreetsingh143's [Complaint's author] reply, Dec 9, 2019
          I have got the multiple calls from The Holidays Club regarding to remove the complaint from Consumer Complaints, I told them that I will remove the same after my payment refund only. then they wont call after that.
          You guys have all the detail of mine you can contact me directly.
          kulpreetsingh143's [Complaint's author] reply, Feb 12, 2020
          Hi Team,

          I have again drop the mail today at [email protected]

          Please do the needful to process the refund of my money.

          Regards
          Kulpreet
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            pardeep74
            from Chandigarh, Chandigarh
            Feb 17, 2019
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            We were invited for joining the privileged membership of "theholidaysclub plan" at ccd, mohali on 28th dec 2018. I have 3 children aged 13, 16 and 19 respectively and i asked your volunteers to accommodate them (Me, my wife and 3 children of the mentioned ages, one might be counted adult among them) for the holiday plan and they assured to execute the same for us which according to your written policy is not true. It mentions the plan is valid for 2 kids and 2 adults for 6 nights and 7 days. Moreover, it mentions the respective bookings to be completed prior to 25-45 days before the holiday starts which is not suitable to me (Because of my fluctuating work schedule). I was unfamiliar of all this as mislead by your volunteers. Also the volunteers, ankit and simran negotiated with us to break this entire plan into emi payment method but this now sounds like a fraud as the entire amount of 45000 inr has been deducted from my bank account without my prior knowledge which is really intolerable. I've called them so many times but they are not responding positively.
            Thereby i am not interested to go ahead with this holiday plan. Kindly refund my payment or i have to take a legal action. I feel to highlight the fact that if the required refund is not processed soon, i am going to sue your company for the deceitful act.
            Dear Sir/Madam,

            We would like to connect with you regarding your message. Kindly share your contact details Or membership ID via through mail – [protected]@theholidaysclubs.com and our team will get in touch with you.

            Warm Regards,
            The Holidays Club Team
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              A
              Ahmad110
              from Noida, Uttar Pradesh
              Jan 25, 2019
              Aug 31, 2023
              This thread was updated on Aug 31, 2023
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              Sir, yesterday i received a call from nisha sharma, she said to me that u have selected by holiday club for dinner and vouchers 3days 4nights free of cost. And she has requested to come at golden tulip in harinagar and fix time at 7 pm. She also send me message on my mobile. When i reached at 7 pm mr. Satyendra and miss sharma forced and pressurised me to take membership @ rs. 155000. But i refused to take membership then mr satyendra and miss sharma behaved rudely and insult me and my family. Neither they have given voucher nor given dinner. Only they have harassed me and my family mentally and physically and wasted my family time. It is a kind of fraud and cheating to a gentleman.
              So i request u to take necessary action against them for harassing mentally and physically and insulting me and my family.
              Your sincerely
              Ahmad ali khan
              Mob. [protected]
              Dear Sir/Madam,

              We would like to connect with you regarding your message. Kindly share your contact details and membership ID via through mail – [protected]@theholidaysclubs.com and our team will get in touch with you.

              Warm Regards,
              The Holidays Club Team
              Dear Sir/Madam,

              We would like to connect with you regarding your message. Kindly share your contact details and membership and our team will get in touch with you.

              Warm Regards,
              The Holidays Club Team
              Dear Sir/Madam,

              We would like to connect with you regarding your message. Kindly share your contact details and membership ID via through mail – [protected]@theholidaysclubs.com and our team will get in touch with you or else you may call on our Toll free number [protected].

              Warm Regards,
              The Holidays Club Team
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                L
                Lav007us
                from Jaurian, Jammu and Kashmir
                Aug 18, 2018
                Aug 31, 2023
                This thread was updated on Aug 31, 2023
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                I was called by company to have lunch in sagar ratna restaurant and to get a holiday coupon. When i reached the hard sell their membership and took payment immediately. We asked them for time to check about the company but they did not give time and insisted to buy instantly. Also they told that rooms will get provided in 3 to 4 star properties in india and abroad and they will cost us only 3000 rupees per night. But fact is they cost much more and no international holidays are included in membership. One has to pay extra for availing international holidays.

                Now, i told them in confirmation call that i was told lies and i don't want membership but my money back. So far they haven't replied. They only sent avinash so i to convince me to take the membership. But i want a full refund.

                Please help.
                Dear Sir/Madam,

                We would like to connect with you regarding your message. Kindly share your contact details and membership ID via through mail – [protected]@theholidaysclubs.com and our team will get in touch with you.

                Warm Regards,
                The Holidays Club Team
                Dear Sir/Madam,

                We would like to connect with you regarding your message. Kindly share your contact details and membership and our team will get in touch with you.

                Warm Regards,
                The Holidays Club Team
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                  A
                  ankit013
                  from Kota, Rajasthan
                  Apr 21, 2018
                  Aug 31, 2023
                  This thread was updated on Aug 31, 2023
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                  Address: Ghaziabad, Uttar Pradesh
                  Website: theholidaysclubs.com

                  This company is a big fraud.
                  In march 18, its executives visited us and made big claims about their company and said that they are very high rated travel company and provide 5 star accommodations at various indian and international hotels/resorts at very cheap prices.
                  They showed some fancy brochures with high-end hotels and resorts pictures and offer memberships for 3-10 years.
                  Their marketing person mr. Kripashankar made tall claims about their services and hospitality.
                  We were told that we have to pay rs.8500/- for 1 year and then we can get 14d/13n from their company and "dae" in 1 year. It was later we came to know that 8500/- is for 6n/7d only.

                  We took a 5 year membership for rs 60000/- and we were told that we will receive all documents and other details by post within next 15 days.

                  Today it has been 45 days and we have not received anything from their end.
                  We called many times on their customer care no. But they always say its in process.
                  The marketing persons also never pick up their phones.

                  This is my worst experience with any travelling company till date.
                  Apr 21, 2018
                  Updated by ankit013
                  They take Rs. 60000/- for 5 year membership and then Rs.8500/- every Year. But it is actually for 6n/7d only and not for 14n/15d as claimed by them.
                  we took membership in nov 17 on false promises by Company representative Mr. Amit Malviya and Avinash Soni. We were promised 4 and 5 star properties at Major locations in India and abroad. They said they had tie up with Club Mahindra also . They got the agreement Signed without giving us time to read it.

                  Now They are not giving any booking even before 60 days of vacations date . We are trying to book for 10 June from 10 April. T say we dont have any locations available .

                  They offer very cheap hotels at very few locations only. They dont have any club Marlindra tie ups as promised. We have tried many times to do the bookings but they reply very late .

                  we had to cancel our reservatitions.
                  They even Charge for free Gift Vouchers even when we were not given booking on demanded time and threaten to stop the booking against membership also.

                  We were not told about AMC, now they are asking for Rs.7700/- per year.

                  We want full refund of our money at the earliest.
                  Membership Id :- THCB05171B00114 15
                  Kapil Agrawal
                  Recently I was also approached by The Holidays Club for a membership of 5 years. I've paid half the amount and they are constantly calling me for the rest of the money. I read the reviews and they are bothering me on the promises they offered. Please guide me, should I avail the entire membership or it is a fraud?
                  digitalaman's reply, Oct 1, 2019
                  Dear Sir/Madam,

                  We would like to connect with you regarding your message. Kindly share your contact details and membership ID via through mail – [protected]@theholidaysclubs.com and our team will get in touch with you.

                  Warm Regards,
                  The Holidays Club Team
                  This company is a BIG Fraud . Do not pay any more money because you will lose all of it. They are a nothing but a big scam company.
                  The Holidays Clubs's reply, Oct 3, 2019
                  Hi Ankit,

                  A Gentle Reminder to this complaint if you are member of THE HOLIDAYS CLUB so please fast share your contact details at [email protected] or call us at 1800 274 3000. Otherwise you are fake or don't do this type of cheap activites like neagtive comments. if you are genuine so mail us your details..

                  We would like to connect with you regarding your message. Kindly share your contact details and membership ID via through mail – [email protected] and our team will get in touch with you.

                  Warm Regards,
                  The Holidays Club Team
                  Dear Sir/Madam,

                  We would like to connect with you regarding your message. Kindly share your contact details and membership ID via through mail – [protected]@theholidaysclubs.com and our team will get in touch with you.

                  Warm Regards,
                  The Holidays Club Team
                  Not just in India, these people seem to be scamming in other countries as well in different names. In UAE for I know in the name of "Luxury Club Holidays" as I have been scammed as well.

                  The company was registered in the same name mentioned above Mr. Narendra Bharti who seems to be a professional in this scam business as I see similar reviews/comments in many places.

                  Their website https://luxuryclubholidays.com/ has contact numbers but nothing works. Tried reaching them through e-mail but no response. They literally took the money and disappeared.

                  Some of the names under which this company operates it "The Holidays Club", "Luxury Club Holidays", "CLUBHOLIDAYS AND RESORTS OPC PVT LTD".

                  I am planning to file a complaint against them now.
                  Dear Sir/Madam,

                  We would like to connect with you regarding your message. Kindly share your contact details and membership and our team will get in touch with you.

                  Warm Regards,
                  The Holidays Club Team
                  Dear Sir/Madam,

                  We would like to connect with you regarding your message. Kindly share your contact details and membership ID via through mail – [protected]@theholidaysclubs.com and our team will get in touch with you or else you may call on our Toll free number [protected].

                  Warm Regards,
                  The Holidays Club Team
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                    G
                    gitanjali garg
                    from New Delhi, Delhi
                    Aug 17, 2017
                    Resolved
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                    Resolved

                    Address: Gautam Buddh Nagar, Uttar Pradesh

                    Is company n hume call karke bullaya or kaha ki aap ka gift or tour package nikla h aap aa kar le jaye. Humne mana kiya fir bhi àgain call us then we agree. Hum krishna residency, dwarka... Waha gaye. Mr. Nirbhay kumar, reprentative of the holidays club... And his staff members convience us to make payment for membership rs.60000/-. I told him "hume company k bare m janne ke liye time do" lekin hume kaha ki y discount sirf aaj k liye hi h... Hum n payment kar di or jab ghar aa kar net par search kiya to the holiday club k naam ki company thi but the holidays club ki company ka koi naam nahi aa raha tha. Hum bhut preshan hue... Mr. Nirbhay ko contact karne ki koshish ki but un ka phone switch off aa raha tha... Hum krishna residency m gaye waha bhi koi nahi aaya tha... Hum m 100 number par call karke police ko bulaya... Tabhi mr. Nirbhay or un ka staff bhi aa gaya. Hum n mr. Nirbhay ko kaha ki aap ki company fraud h.. Ase koi company h hi nahi or hume apne paise wapas chaiye. Mr. Nirbhay n kaha ki aap ko noida k office aana hoga... Par police n kaha ki paise aap n yaha liye h to aap yahi wapas karoge... Mr. Nirbhay n agree kiya ki wo hamare paise one week baad hamare a/c m refund kara dege... One week company refund process m leti h... We ok but sir they all lier they dont talk with us or na hi humare paise wapas kiye. Sir hume 8 may se aaj tak bhut preshan h. Pahle company n one week k time liya fir mail m likha ki wo hamara paisa 45 to 55 days m refund karenge. Time over hone k baad bhi company k taraf se koi process nahi hua fi r wait karne k baad humne mail ki or call bhi kiya tab unhone kaha ki wo 30% less amount hi refund karenge or wo bhi 3 installments m. We not agree. Company sirf time pass kar rahi h or na hi humara pura paisa wapas kar rahi h... Hum n payment one time m ki thi or ab hume refund k liye is tarah preshan kiya ja raha h. Hum n sec 17 police station m fir bhi ki thi par police bhi koi action nahi lena chati h. Is company par action lena chaiye taki y logo k saath is tarah ka fraud na kar sake.

                    Or bhi bhut commitment or information h humare pass is company k khilaf. Agar consumer court koi action le to acha hoga or hume humara pura paisa wapas dilane m humari help kare.
                    Nov 24, 2017
                    Complaint marked as Resolved 
                    Sir now our issue is resolve .company refund Rs.48, 000. But we suffer from more problems.He commit for a trip against loss of 18000/-.
                    Hello User,

                    Can you please share your contact details with me on [protected]@gmail.com?
                    I have faced same issue. Please help me here
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                      B
                      B.harsha
                      from Muzaffarnagar, Uttar Pradesh
                      Jul 26, 2017
                      Aug 31, 2023
                      This thread was updated on Aug 31, 2023
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                      it's a big fraud/scam

                      Address: New Delhi, Delhi
                      Website: theholidaysclubs.com/home

                      This company has been established a big time fraud and a bunch of lies and fraudulent people who call themselves educated. The head (Ceo) of this holiday gamble is mr. Narendra bharti.

                      Three month ago we got a random call from theholidaysclubs/theholidaysclub they have two names god knows which is their legal name. We have been asked to visit their ansal plaza office as we have won free vouchers of vlcc and a trip of 3n/4d...
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