Tjori.com Complaints & Reviews

I placed my prepaid order on 28th of June 2021. It is just extending the delivery date. Help me to get my order as soon as possible

Hi Attia, I am planning to sue the company in Consumer Court. Would you like to do it too?

Never received the dress ordered on 26th September 2020 not the refund. No emails just postponing. Mansi Gupta shame on you literally for faking.

No action taken against my complaint.

I am regular customer with tjori, brought so many products but this thing never came. I read your comment and felt concerned. Honestly, the service is really nice and the money thing doesn't matter as the product are good. You may have encountered this situation. I would suggest you call them or email them that works and they answer also.

This is high time i am writing any complaint for the company. It is very irresponsive and even with a poor customer care. I am highly irritated and ask you to help me out of this. They are not picking my calls and i am facing my problem in delivery.

Same with me
Very Bad customer experience !!! (Very Very BAD)
1. The products are highly overpriced (what you see online is just good photography)
2. I got a faulty product, kolhapuri chappals which are costing 2k and there sole was peeling of right from the start
3. I couldn't reach the customer care, beacuse all lines are busy (all the time)
4. when i wrote an email about my concern got a reply stating that this cannot be returned as it is a customized product (why is a footwear customized product) and it is impossible to reach them and raise a concern.

Super sucky !!

Loved my Afghan jewelry. They've got some great bunch of collections and very much updated with trends and fashion.

Extremely happy with my purchase from Tjori! Good quality, good price. Have bought apparels, footwear, jewellery and personal care. Love them all!!

Terrible experience, their support system sucks! Got a nose pin ordered and almost after 1 month got it delivered, still the nose pin was not as shown as the picture and was oversized. First and last experience with this awful site.

Such a worst experience from this tjori I ordered on 25 and even after a week no msg call I called so many times but these people are pathetic and so bad that literally I want to beat them pls dnt Buy anything from here

Worst site I ever seen I dint check people review before buying from here otherwise I wouldn't place order. Worst word is not sufficient to explain this e cheap site

Beware of this UNTRUSTWORTHY and DISHONEST company. After delivering the WRONG item from the one I ordered on their website they have disappeared and there is NO WAY to get in touch with them as they only have an automated phone system with no human interface to speak to! Repeated follow ups by email has only met with silence or nonsensical useless responses that do not address my specific concern. There is zero intent on their part to make good the damage they have caused by delivering the wrong item to me, there ha not been a phone call to reach out to me nothing. On top of this they send one way WHatsapp messages stating they cannot arrange a pick up and that I the already inconvenienced customer need to figure out how to ship the wrong delivery back to them after which they will inspect and offer me an exchange! !!An exchange !! Why would I want an exchange from this unreliable untrustworthy company after they messed up big time and continue to be awful thereafter - all I want is my money back and that they are penalized for such wrong doings and taking the public for a ride! They are shocking in their lack of concern for customers after getting their money out o[censored]s and I want this known to as many new customers like me as possible.

its not worth at all... lousy customer care service .. worst experience

I’m order 4 products in tjori still not get any update from 19th feb..their customer care number is also not correct ..totally confused what to do ..plz suggest me how to contact with customer care

I have ordered on 16th april but got d products yesterday, after more then a month, could not get through their customer care. And quantity is too less, had tried their hair pack today, almost half of d pack was used in one go

I recently brought few dresses and they really good and they delivered it on time as well. I don't know how you guys are facing so many issues. Tjori has been a good brand and they are selling handcrafted and organic stuff which is also great stuff.

My experience with Tjori was good, i have ordered tones of products and they have given me good quality as well as the service was also great. Though when they told me there is a problem i understood because sometimes this happens, by keeping patience i got the delivery as well as they have given me a note of thanking for being a patience.

My review for tjori goes like this, i good website and the service is also great. The products i have got are really nice and they were packed really well. At first i was concerned but then i got connected to their team and they assured me about the delivery and products. Nice experience overall.

BEWARE OF TJORI.com
I ordered a three piece kurta from Tjori.com
One can see them Advertising all over the Facebook and Instagram.
What I received from them on was not of the same quality that I had figured at their online site . Unfortunately I had not gone through their return policy!!
I found no customer care no. on their website, and the no. that I could manage to get finally from facebook account, it doesnt work.
I finally managed to contact them through facebook messenger .
According to them, the Return Policy states that I can put in a request for return but the money will not be refunded, instead the customer could buy something else of the same amount.
This means that I had to pick up something worth Rs 3500 at any cost, even though I had no confidence in their product.
I too mailed a request on their Id [protected]@tijori.com, with the particulars of the order and the receipt along with photos, but in response they sent me the messenger chat!!
So friends, beware from shopping from such sites and Do read their Return Policy before buying any stuff.

Ms Ratnasagar

Regret the delay caused!

Could you please share your email ID or Order Id so that we could look into the matter & get it resolved asap. We would like to tell you that we are available on WhatsApp, you can use this link to message us- https://wa.me/[protected] or can email us at [protected]@tjori.com.

Thank you
Team Tjori

Yjori is gori.
Better be far from this worst company. They loot your money and will never give you the product or refund. I had paid for sanitizers and it’s almost a month and not yet received the products. The update on website says they need 20 more days to deliver product. The delivery date keeps changing as they like. The worst service I had seen in my life. Guys please don’t get trapped with such fraud company. The worst the worst the worst.

Extreme bad experience I placed order on 5 may 2020 it has been two months I am yet to receive my order . Have been constantly writing to them and every time I receive a message saying your issue is resolved .

DISGUSTING AND FRAUDULENT TJORI

Fraud site
Took money and provided me the wrong size of garment
Wrote to them a number if times after which they picked my garment for exchange
Two months have passed but they have neither provided an exchange or refund of my money
Every time I write to then they ask for 15 more days
Worst experience
Please don't buy anything from Tjori

Hi I have order my product 4 months back .but still get the products till late all false dates have been giving to me. First wrong size have been delivered. Then no product is been delivered. I am so much frustrated. All the festival have gone and am just waiting for it.
My Order ID. [protected] . It is annoying to wait this much. I have raised to return my money but no no response m getting. Please team look into your supply chain department.

Worst experience ever. Ordered a kurta received waste version of it returned and followed up with mails mANY TIMEs for reply finally received the same waste piece. Again returned same process continued. They are fraudsters. Never waste your money buying your products here. They a ###.

Tjori team  service is one of the worst services I have gotten so far. I had ordered this product and did not receive the entire set and the colour is nowhere near the one shown online. I tried sending it back. I sent a minimum of 50 mails and waited for 2.5 months and still waiting for someone to come and pick up the product. Very irresponsible behaviour and extreme lack of service. The stupid product is still lying with me, with one one to bother doing anything. I requested a refund and I am not even getting a rupee back for the mistake that amazing TJORI did. I have made an order 0f 30, 000 rupees until now from tjori, and they first time I tried returning, this is the service I get. Major issue in fitting for earlier products as well. Never buying from Tjori again. And I suggest the same to everyone else

This is a fake company I believe, I ordered a month before paying it but still they have postponed to July 6th, there is customer care number and mails and msgs are simply auto generated..pls don't get cheated..spread this msg as much as possible coz others don't get deceived...
After seeing these many msgs I still wonder what the government is doing

Tjori customer care service sucks. I have never experienced such lousy online sellers who don’t have any telephone support available and the email one is so pathetic that they don’t even care to understand the issue and writes standard messages.
Tjori is just concerned about money - even product quality is also so-so and they are highly overpriced. I ordered two products from them last month. Received one which is so cheap in quality that I lined-it up for return which Tjori acknowledged and arranged for reverse pickup in almost 7 days time. And the person who can to pick up the product, picked wrong product and delivered to Tjori. They acknowledged receipt of product but didn’t arrange for its return. Have been following up for almost 10 days with no relevant response.

About the 2nd product which I ordered, I am still waiting for delivery and following up with team.

Awful experience!!! I shall never go back to Tjori for any shopping and will advise others also to find another seller.

Tjori is a fraud company. One time it happened I thought maybe exception. But again it has happened! Why is this company still on existence by frauding people??????

I received a size that was 3 sizes smaller than the one I ordered. And there are threads that are pulling out in several places, causing a run and tear in the fabric. Have tried mailing them too. Haven't received a reply yet.

I received a size that was 3 sizes smaller than the one I ordered. And there are threads that are pulling out in several places, causing a run and tear in the fabric. Have tried mailing them too. Haven't received a reply yet.

Having an horrible experience with this site. Have ordered a skirt 2 months back and now the only thing i can see is extension of my delivery date. Would never recommend this site. No customer care number. Feel cheated.