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Tjori.com Complaints & Reviews

P
Preethidk
Jul 19, 2021
This thread was updated on Jul 19, 2021
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this is a fraud company, they are cheating customers

Address:356/357 Basement Floor, Sultanpur, New Delhi
Website:www.Tjori.com

I placed on order on 30th july and i am yet to receive the order. They keep delaying the delivery every week. Basically they don't have any customer care and there is only one phone number and one email id on their website. The telephone number is fake and does not work. If you email them then out of 20 emails they may respond to one just stating the apology for the delay but they never mention about when we will receive the product and the...
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R
RicchaDwivedi
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faulty product

Website:www.tjori.com

I purchased a culotte saree from tjori.com in the month of may 2020. The order arrived on 25th august (Thankfully the same year!). Upon opening, the saree measures 0.98 metres to be precise. I immediately shot a mail to them with a complaint that it is too short, unlike the website where the length of the saree is 3.5 metres and that it doesn't match the pictures as shown on the website.

And then, the cycle of irritation began,...
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RicchaDwivedi
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1 metre saree

Website:www.tjori.com

I purchased a culotte saree from tjori.com in the month of may 2020. The order arrived on 25th august (Thankfully the same year!). Upon opening, the saree measures 0.98 metres to be precise. I immediately shot a mail to them with a complaint that it is too short, unlike the website where the length of the saree is 3.5 metres and that it doesn't match the pictures as shown on the website.

And then, the cycle of irritation began,...
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A
Attia Nanawatty
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Wrong parcel

I ordered for 3 unstitched cotton suit pieces from tjori with online payment on 10th of May
Only 1 suit piece was delivered to me...
On 7th of July after innumerable emails sent by me I received 2 cheap t-shirts instead of 2 salwar suit pieces which I ordered
Till now I have not received my correct order from tjori
They are cheating innocent people
They are frauds...
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M
missdixit
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not received since 3 months, payment done

Address:Office Address - 356/357 Basement Floor, Sultanpur, New Delhi, India, 110060
Website:TJORI

Hi, i have placed an order during lockdown on 11th april, since then i am awaiting for it. It has been 3 months now. All i get the mails of a new dispatch details in response, they never process my order, they don't talk about refunds. This is extremely unprofessional behaviour.
Every time, they commit new dates, they don't call back and no updates from their part. Every time i see the delayed delivery date. They will stretch it,...
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K
Kuila456
from Ranchi, Jharkhand
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i didn't receive the due product

Address:Email - [email protected] , Office Address - 356/357 Basement Floor, Sultanpur, New Delhi, India, 110060
Website:www.tjori.com

Dear sir,

Please find the attached photo.

I received wrong and only 2 pc product but my order quantity 3 pc

I didn't receive the due product (2 qty of advanced gel based hand sanitiser - 200 ml).

Order no : 476509,
Order date : 19.05.2020

Invoice number : [protected]
Invoice date : 28/05/2020...
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S
Sridhar Reddy Pasala
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Non delivery of my order

Website:Tjori.com

I have placed online order on tjori for sanitizer spary on 25.05.2020 through [protected]. Till date material not ready and not dispatched. I tried cancel the order. But tjori refuse cancel order. Tjori is give false promises and false statement that material ready for dispatch and shipped through courier pickrr through awb no[protected]on 04.06.2020. But yesterday courier pickrr has confirmed materials not handed over to them till...
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Address:Kh-356,357. Basement, MG Road Sultanpur, Near Sultanpur Metro Station, New Delhi-110030
Website:www.tjori.com

Ordered two items one week back and got confirmation of receiving the subjects by 8th june 2020. Till now no call,, no confirmation from supplier.
I have already paid thru paytm....
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S
svkovkank
from Bengaluru, Karnataka
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defective and incorrect product sent for the 3rd time

Address:New Delhi, Delhi
Website:www.tjori.com

The first experience ordering on tjori was terrible. They sent a torn/defective product. They do not refund your money back and instead give you a credit to purchase another product.
Since the amount i paid for the first was fairly big i did not have an option but to order something else.
The 2 items i ordered have both turned out to be defective again..
So basically i need to go through the circus again to return, wait...
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T
Tak Bernama
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poor quality items

Website:www.tjori.com

Firstly, i cannot figure why their pricing is different when one accesses their us site compared to the indian site. When i asked them, their customer support stated because of customs incurred in the us etc. But their item was shipped from new delhi to singapore! I bought clothing from them and i am utterly appalled by the shoddy stitching. No interlocking was done on one of the pants so i had to send to a tailor and paid more money to have...
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R
ratnasagar
from Kolkata, West Bengal
Jul 24, 2022
This thread was updated on Jul 24, 2022
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Tjori - awful experience!

Address:Bangalore, Karnataka
Website:www.tjori.com

I placed order for a dress with tjori on 7-nov. Made online payment for the item. It's been 23 days now and the parcel is not yet received. I am following up with tjori team on regularly basis but all efforts in vain. I didn;t know that they so so unprofessional & highly inefficient in satisfying customers when the other sites are delivering products within a week. This is my first and the last order with tjori! I am going to add my awful...
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K
kuhelid
from Puruliya, West Bengal
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Tjori.com is denying refund

Address:Gurgaon, Haryana, 122001
Website:tjori.com

I ordered a pair of earrings from tjori.com on June 10, 2016. Order no.[protected]. I received them yesterday. They are very cheaply made. The wires are so thick that my ear began to bleed when I tried to push it in.
I immediately emailed them and requested a refund. After hours one customer care staff replied, very casually and offered a reverse pick up and a voucher.
I refused to accept the voucher as I do not wish to shop...
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