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Toothsi Complaints & Reviews

A
Anonymous5972
Oct 11, 2022
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Constant harrasment

So I recently was looking for my braces and I came across the company called 'toothsi'.
It showed me a free test option and well I took it, for which I had to login with my phone number..I did it and well had to cancel the free test...Since that day those guys have been calling me everyday! Like a billion times, messaging me on WhatsApp, my email address, and via text too! Like wtf, even if I block the number these mfs just call me...
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Ruchika Jamalpuram
Oct 11, 2022
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Repeatitive calls

Please ask them to stop calling me. It's constantly ringing and unnecessary interruption and violation of my privacy. I have asked for enquiry and then closed it as price was too much for me. But from 3 months I'm getting daily minimum 6 calls from different numbers. I don't know how my number is getting circulated to so many members and even after blocking half the numbers they still manage to call the very next moment. Please take serious...
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S
SourabhBoi
Oct 11, 2022
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Not cancelling the order neither issuing the refund

Hello,

This complaint is regarding Toothsi aligner product. They provided a free scan and then asked me to verify the card and forcibly created a mandate before any plan was rolled out. On reading reviews and also due to my medical condition, I have requested them for cancellation of order from the same day I have taken the 3D scan that too before the plan was rolled out! The customer support team is now deliberately not picking...
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D
Dr Tanuja Sharma
Oct 3, 2022
Oct 5, 2022
This thread was updated on Oct 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medical negligence

Address:1st floor, Empire Plaza 1, B Wing, Lal Bahadur Shastri Rd, Chandan Nagar, Vikhroli West, Mumbai, Maharashtra H 400083 IH
Website:makeo.app/toothsi

Your attention is brought towards the treatment which has been implemented & the same has created agony to Dr. Tanuja, including the following issues:

Your preferred dentist did the extraction of the tooth as advised by your in-house dentist, who did not inform your in-house dentist that 3 teeth (Rt. 1st Molar, Rt. 2nd pre-molar, & Lt. 2nd Molar) of Dr. Tanuja are decaying, & also that her Lt. canine tooth is fractured internally.br...
+1 photos
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H
Harshil11
from Mumbai, Maharashtra
Sep 17, 2022
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Calls from Unknown number everyday

Website:toothsi.in

I had scheduled a free scanned with toothsi out of curiosity for my teeth.
After the scan I told the person I don't want to do the treatment.
After that day onwards I started receiving calls from toothsi saying that you had a scan when are you planning to do the treatment. Even after saying no they call me again. I told them everytime to remove my contact from their list. Even after blocking Evey number, they call me again...
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P
Pavani koganti
from Eluru, Andhra Pradesh
Sep 16, 2022
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Fraud and fooling the customers

Website:toothsi.in

Hello,
Toothsi is a fraud company. At first scan they visited my home for scan and made me pay full amount saying i will be eligible for basic plan which is 45000. Now after 2 weeks when I asked for status they said scan is not completed and wanted another scan. After another scan they are saying i need an upgrade and wanted to pay another 25 k. They said initially that i have to pay full amount or emi but no advance or something....
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D
Dr.Sneha Priya
Sep 14, 2022
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Repeated spam call

Irrespective of not subscribing or enquiring about them, toothsi call comes everyday. Even after asking them to stop calling me and unsubscribe me, they won't stop. They will call from different number everytime and will keep calling until we pick up the call. They will neither stop calling nor allow us to connect to their manager for official complaint. Worst behavior is spam call....
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I
ishita.arya
from DELHI, Delhi
Sep 14, 2022
Jun 2, 2023
This thread was updated on Jun 2, 2023
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Calls me continuously even after I told I'm not interested

Address:[email protected]
Website:toothsi.in

3 months ago i had inuired abouth tooth aligners since i saw some ads by the company, i didn't know it will be so irritating they call everyday non stop. depite telling their executives that i'm not t=interested now they call again, everyday a new number a new person...
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Nishat Fatima Shaikh
Sep 4, 2022
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Demand for refund

I paid 5K as down payment on 2nd sept 2022 6K is pending but i don't want to pay this, cause toothsi told me my entire treatment cost is 45K but now it becomes 59K... I am demanding my money back, i don't want to get any service from toothsi, my plan is not started yet and I don't want it to start...
But they forcing me to pay remaining 6k for initiate toothsi plan, when i decided I will not proceed, how do they force me ..
br...
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G
Gkpandit123
Aug 29, 2022
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Toothsi Refund and cancellation from toothsi

I gave them 11 k through paytm and rest amount 40 k by debit card e mandate. Now I'm requesting them to give back my amount and cancel the toothsi plan. they are saying they will give me back but no response. It's been long time I'm requesting them to refund my amount but I'm not getting it. I'm literally in need of my amount. Could you please provide my amount back. I'm begging in front of them on daily basis please give back my amount....
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RITIKA PRAJAPATI
Aug 25, 2022
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Refund from toothsi

I gave them 11 k through paytm and rest amount 40 k by credit card. Now I'm requesting them to give back my amount they are saying they will give me back but no response. It's been long time I'm requesting them to refund my amount but I'm not getting it. I'm literally in need of my amount. Could you please provide my amount back. I'm begging in front of them on daily basis please give back my amount. But no response. Please someone help me...
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S
Santhoshini vodlagoni
from Hyderabad, Telangana
Aug 18, 2022
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Nuisance

Address:Hyderabad
Website:Tootsi.com

Hello,

Im santhoshini,
Recently i have registered my number in tootsi for tooth aligners, but unfortunately i have taken the treatment in other dental clinic so i have not visited the tootsi. Tootsi department people are continuiously creating nuisance by doing calls regularly .

Tootsi aligners...
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D
Dnayneshwar m
from Pune, Maharashtra
Aug 17, 2022
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Refund not received

Address:B Wing, Empire Plaza 1, 1st floor, Lal Bahadur Shastri Rd, Vikhroli West, Mumbai, Maharashtra 400070
Website:toothsi.in/contact-us

Payment date - 10/07/2022
request for refund date - 10/07/2022
I made a payment for the easy plan but I had to cancel it on the same day due to financial issues. After 2 weeks I called them for refund. They told me that it is in last stage and it will be completed in 30 days. It's been 40 days now but they are still saying that it is in the last stage.
Please help me to get the refund.
Mobile number - [protected]br...
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R
Raj Hirode
from Mumbai, Maharashtra
Aug 17, 2022
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Calling A 100 Times

It's Been 2-3 Months, I Registered For Tootshi, Since Then They Called Me 80 Times & I Honestly Blocked Them & Then one day I picked up, we agreed for the appointment (check-up) but I cancelled it because of some personal issues & again they started calling me & it's irrtating. I request your company to please stop calling me or I'll take action . The mobile no. on which they are calling me is [protected]. I hope you understand, Thankyou....
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M
Mithun Walawalkar
Jul 19, 2022
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Fraud - No updates on cancelation and refund

Address:Bangalore
Website:toothsi.in

I got my toothsi scan done on 30th June, the concerned person asked me to choose the EMI option and convert 11k as I was eligible for the same. However, I was told that the Emi will start only if I CONFIRM the smile makeover plan.

After the scan, they scheduled the reverse up which didn't happen for a long time mean while I connected with the local dentist and decided to continue my treatment because I felt it is very cheaper...
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R
Richa Arjaria
Jun 23, 2022
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Getting never ending calls

I am getting exhausted by getting numerous calls from Toothsi...
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T
the daredevil
from Chennai, Tamil Nadu
Jun 9, 2022
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Fraud Transaction done in my name by Toothsi- Struggling with Refund

Address:B Wing, Empire Plaza 1, 1st floor, Lal Bahadur Shastri Rd, Vikhroli West, Mumbai, Maharashtra 400070
Website:toothsi.in

I have done my scan and they kept following up with me, I was out of Country for some days and once I'm back, I have been receiving calls to proceed with my treatment . I got a Call from Mr Nikhil Pardeshi who is a sales executive from Toothsi. He explained to me that some offer was going on and sent me a link to make a payment of 916 to block this offer. Later on he asked for an OTP which I was reluctant to give but he was assuring it's...
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T
Tarang Ranvir
Jun 1, 2022
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Struggling to get Refund of Rs.40K

They came to scan in March last week. Taken Rs.40k money in advance by saying it will take minimum 6 months only.After that, they sent me some other plan which was different from what we spoke. I denied to approve it. Then they called and said to schedule meeting with some orthodontist which never ever happened. I tried calling and explained what was finalized and why this confusion then no response after that. Then finally, I decided to...
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R
RichByHeart Gaming
May 17, 2022
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Harrasment and abusing. Uneducated customer executives

Address:Mumbai. Pin 800070
Website:toothsi.in

My girlfriend applied for an appointment 2 months ago. They called her for appointment now, I mean after 2 months. But she already changed her city.
Still a guy from toothsi started harresing her to meet her, to visit her office and go out for a date.

When I called that guy and asked her not to be so unprofessional. He started abusing that who am I to tell him. Etc etc. And abused. This is the uneducated staffs which...
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R
Ruta Inamdar
May 15, 2022
Aug 25, 2022
This thread was updated on Aug 25, 2022
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Fraud company

I had contacted toothsi in the first week of March...they took a week to respond...then i received the impression kit it another 2 weeks and doc appointment was setup..the doc mentioned that if i need aligners then i have to book it then and there by paying 11k to avail the discount..did not eve give me time to give a second thought..i booked the aligners by paying 11k...since then it is 2 months there is no response..i keep calling their...
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M
Mamta rajpurohit
Apr 24, 2022
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Refund/cancellation of EMI

Address:Chennai
Website:www.toothsi.in

Free scan is a Scam!

I got my toothsi free scan done on 18th April, the concerned person asked me to choose the EMI option and convert 11k as I was eligible for the same. However, I was told that the Emi will start only if I CONFIRM the smile makeover plan.

After 2 days they told me that the scan wasn't done properly hence need to schedule a rescan, but as informed by my dentist I am facing gums issues and should...
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E
EcHo_Freak
Apr 11, 2022
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Money refund.

Toothsi company were saying me to pay 60k at first but then they said pay 11k today(that was on 13th March) and in 5 days we will send you a sample for approval, ever since then I’m calling them for a update and there was nothing and when I ask for refund all they say is concerned a person will call you back. When they never did and nor are they paying it back!!...
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