Toothsi Complaints & Reviews

I had contacted toothsi in the first week of March...they took a week to respond...then i received the impression kit it another 2 weeks and doc appointment was setup..the doc mentioned that if i need aligners then i have to book it then and there by paying 11k to avail the discount..did not eve give me time to give a second thought..i booked the aligners by paying 11k...since then it is 2 months there is no response..i keep calling their...

Free scan is a Scam!

I got my toothsi free scan done on 18th April, the concerned person asked me to choose the EMI option and convert 11k as I was eligible for the same. However, I was told that the Emi will start only if I CONFIRM the smile makeover plan.

After 2 days they told me that the scan wasn't done properly hence need to schedule a rescan, but as informed by my dentist I am facing gums issues and should not opt for aligners /braces for a while.

So I decided to cancel my toothsi emi option and raised an issue about the same on 22nd April 2022, ever since then they keep telling the concerned person will contact and I haven't received any information yet.

Kindly take action against the same as they are deceiving the customers and not refunding the downpayment of 11k.

Toothsi company were saying me to pay 60k at first but then they said pay 11k today(that was on 13th March) and in 5 days we will send you a sample for approval, ever since then I’m calling them for a update and there was nothing and when I ask for refund all they say is concerned a person will call you back. When they never did and nor are they paying it back!!