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May 21, 2023
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Truecaller shows wrong name

Truecaller is displaying a wrong name to my number whenever I call to anyone which is leading to dishonor in my society. I have already raised a complaint regarding this issue with Truecaller but there is no response from them and they just mailed that your complaint has been resolved. This issue is degrading my public image and name, which in turn is against one of my human rights...
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Jithendrajjj
from Kadapa, Andhra Pradesh
Jul 20, 2022
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Address: Platina Tower, Mehrauli-Gurgaon Rd, A Block, DLF Phase 1, Sector 28, Gurugram
Website: www.truecaller.com

Truecaller is displaying a wrong name to my number whenever I call to anyone which is leading to dishonor in my society. I have already raised a complaint regarding this issue with Truecaller but there is no response from them and they just mailed that your complaint has been resolved. This issue is degrading my public image and name, which in turn is against one of my human rights
Irrelevant messages are coming. Calls are not getting deleted even after clicking on the delete button. Names are not being tracked properly at times.
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    Ngurang Thomas
    Jul 15, 2022
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    Address: Doimukh, Doimukh
    Website: Truecaller

    I was using trial and before completing my trial I unsubstantiated the offer but they deduction my cash without my permission so want my money
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      nghouse
      Jun 30, 2022
      Jan 3, 2023
      This thread was updated on Jan 3, 2023
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      This is to bring to your notice that the land line number in the name of my dad [protected] is displaying a name which has very bad meaning in the society. This is deliberately done by group of guys to defame the family name.this is serious criminal offence and violation by law.
      The land line telephone number is in existence for more than 25 years and We suspect this defaming attitude is set by group of people .

      Request you to take immediate action on this and change the name to vysiamparambil.
      As its a land line number I dont have an option to login and do the needful
      If required i can submit the telephone bill in my dad's name V.P Mohammad Ghouse

      Looking for the resolution at the earliest
      Calls are not getting deleted even after clicking on the delete button. Irrelevant messages are coming. Names are not being tracked and displayed at times.
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        any solution
        from Ahmedabad, Gujarat
        Feb 4, 2022
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        Truecaller is spoiling my character

        Website: www.truecaller.com

        Mai truecaller use nahi karti hun phir bhi mera no fake name se mere friends air relatives me mobile mein show hota hai issue koi fark nahi padhta hai ke unhone
        Mere real name se contact save kiya hai..phir bhi mera no kisi aur ke name se link batata hai...truecaller mera character kharab kar hai.....
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        Pharma Fyi
        Nov 20, 2021
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        Address: Sweden
        Website: www.truecaller.com

        I got a new number from IDEA, someone the previous owner used this number for marketing. Some people reported the number as SPAM. The same SPAM report is carried to me. I raised the concern to Truecaller, they are saying it can't be removed, what is this idiotic policy. The mobile number will not stay with the same person, the same number will move to another, why did they deliberately move the spam report to the new owner. Is there any section to sew them
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          Utkarsh0123
          Oct 18, 2021
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          Website: www.truecaller.com

          I had done a bill payment on 4th March 2020 10 am to be precise and Truecaller hasn't refunded the amount of 1310 rupees till now I have checked with my SBI bank
          They have confirmed that no such amount has been credited to my account so I want to know that I could get the amount back.

          Thank you.
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            S
            Sakufernando
            Oct 2, 2021
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            Address: Ratnapura Sri Lanka
            Website: [email protected]

            Ur company charge my bank account with my money rs.1490
            Plz just I want back my money
            Plz I want
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              More sanjay narayan
              from Pune, Maharashtra
              Sep 16, 2021
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              Sir truecaller apps automatically transition rs 449 done on 16 Sep 21, don't ask any information for the transaction likes otp No and other information, if In future big transaction will be done by them who is responsible for this
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                H
                Haldwani Jobs
                Sep 8, 2021
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                Website: www.truecaller.com

                I am not a truecaller user still my name is there and is marked as spam.
                It is creating problem for me people suspect me as fraud.
                Please help me getting rid of this problem
                Contact-[protected]
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                  I
                  Indu Murgesh
                  Aug 26, 2021
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                  My picture in a wrong way
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                    S
                    Swapna Mattevada
                    Jul 28, 2021
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                    Dear Team,

                    I have raised a request on removing name from bracket in true caller and also submitted proof from my current mobile service provider .

                    There is no revert nor the name is updated even after multiple reminders.

                    Looking for a faster solution
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                      sandeep babu
                      from Mumbai, Maharashtra
                      Jul 23, 2021
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                      Add type is obsence
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                        sandeep babu
                        from Mumbai, Maharashtra
                        Jul 23, 2021
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                        TRUE caller sending obsence add.
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                          Mahidara
                          Jul 18, 2021
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                          Website: Truecaller

                          I have two concerns
                          1. Amount of 530 rupees was deducted from my account for truecaller premier.. If i click on premier on app again it's asking subscribe for 530 inr.. How fair it is? Please refund my money back i never used your service.. Please dont cheat customers in wrong way... Request you to please process the refund immediately

                          2. Someone accessing my call history throgh truecaller app

                          Worst experience ever. I want my money back
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                            Mahidara
                            Jul 18, 2021
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                            Payment

                            Address: Hayathnagar
                            Website: Truecaller app

                            I was interested to upgrade to truecaller premium so processed payment for 1 year. Truecaller deducted my money but app remains same if i click on premium again its asking upgrade for 560 inr.. How fair it is? Don't cheat customers.. Its really worst application ever. I need my refund back...
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                            Nishant Tomke
                            Jul 16, 2021
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                            I used to help a charity organization sightsavers India during lockdown, lot of people who promised to support this organisation ended up blocking me instead of supporting. No more assosiate with that organization, it would be very kind o[censored] if you help me by removing my spam report this is my 9year old number [protected], don't want to change the number now
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                              RejeeJohn
                              Jun 22, 2021
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                              Sir,
                              I have two sim cards that using in my mobile and my name is Rejee John but unfortunately my name is wrongly showing on others mobile while calling them, why, who is responsible for this. I want my real name to show on others mobile while calling, please help.
                              Rejee
                              [protected]
                              Jun 22, 2021
                              Updated by RejeeJohn
                              complained not resolved
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                                Mahone300
                                Jun 15, 2021
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                                Website: Truecaller

                                Charges deducted without informing me and not refunding amount even when i informed the company on the vert same time tht i got SMS

                                I have written to Truecaller so many time since last 4 days and they are not paying any heed on refunding the amount of rs529 after providing the requisite info from my end
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                                  wawire evida
                                  Mar 30, 2021
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                                  Am evida gift of [protected]
                                  i payed ksh 899.00 to google playstore
                                  on 29/3/2021
                                  transaction id
                                  pct67571cq at8.04 am.
                                  Plz activate my true caller 1 yr premium mode
                                  or refund my money
                                  plz.
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                                    hemantji
                                    Mar 10, 2021
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                                    Address: true caller company
                                    Website: support.truecaller.com/hc/en-us/requests/new

                                    Truecaller company charging 49 rs per month without my knowledge and still i am not subscribe any package and even not using this app. please stop this unwanted behavior and notice me..
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                                      Solomon Kamal Jacob
                                      from Chennai, Tamil Nadu
                                      Feb 18, 2021
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                                      I had to call someone by hiding my caller ID for personal safety. But in spite of switching off my caller details the person found out my number through your application Trucaller. What's the point of hiding my number? When I check for certain private or No Caller ID numbers, Trucaller does a terrible job at revealing the details. How is it that they were able to retrieve my information?

                                      I doubt if Trucaller can be trusted with our personal data.
                                      I wish to file a complaint in the consumer court for the same.
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                                        Gopi Nethikar
                                        Dec 28, 2020
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                                        My contact is under spam I can't raise the complaint on them or remove it there should be customer service for any wrong uption so raise the complain and I want to be removed spam rejection on my contact lust
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                                          Shruthi Das
                                          Dec 26, 2020
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                                          Website: TRUECALLER

                                          I recieved a message on 26 december 2020 saying that an amount of rs 449 was deducted from my personal account. Please note that i am not even using the service as of now.

                                          Requesting you to return back the amount to my bank account.
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                                            MimeQQ
                                            Nov 7, 2020
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                                            Website: Truecaller App

                                            I installed Truecaller App, kept getting messages that someone viewed my profile. I would get many more spam calls and text messages. Don't like Truecaller sharing my number then wanting me to pay for Premium service to see who viewed my profile. I have uninstalled the software and the spam has dropped significantly. I do not recommend this software.
                                            Thank you for sharing experiences about truecaller app, I am looking for the premium version of this app. another free supply I found is techbigs.
                                            Souce: https://techbigs.com/truecaller-premium.html
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                                              swati guddolian
                                              from Mumbai, Maharashtra
                                              Sep 2, 2020
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                                              Website: www.truecaller.com

                                              I have deactivated my account and unlist my account from Truecaller but they are showing some random name babu kabadi on Truecaller for my no. [protected]. This is breach of my privacy so I would like to raise this issue to consumer complaints. I have written them mail but their is no response. They can't use my number in their app without my permission. I kindly requested to take strict action against them. They don't even care when customers trying to complaint about the same. Here is the person Id name Shawn from truecaller support team eamil id: [support+[protected]@truecaller.zendesk.com]
                                              +1 photos
                                              Sep 02, 2020
                                              Updated by swati guddolian
                                              .I have deactivated my account and unlist my account from Truecaller but they are showing some random name babu kabadi on Truecaller for my no. This is breach of my privacy so I would like to raise this issue to consumer complaints. I have written them mail but their is no response. They can't use my number in their app without my permission. I kindly requested to take strict action against them. They don't even care when customers trying to complaint about the same. Here is the person Id name Shawn from truecaller support team eamil id: [support+[protected]@truecaller.zendesk.com]

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                                                Koushik Pulluri
                                                Jul 31, 2020
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                                                Address: Truecaller, Bengaluru.
                                                Website: www.truecaller.in/com

                                                I have truecaller. But i have not used my sim for 1 month. After i started using my freinds got a different name. I have e mailed to truecaller but they haven't responded since a week. Please do it otherwise you have to pay for it. Thanks🤗
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                                                  Queenproud
                                                  May 31, 2020
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                                                  Truecaller has premium membership=wherein people pay and they can view others information. Plus u a person has to pay to check who viewed their profile. It's totally risky for girls. Whosoever shares person information just for money? It's like a threat to girls
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                                                    sutharj24
                                                    May 25, 2020
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                                                    Website: www.truecaller.com

                                                    Sir / Madem, I had paid my electricity bill on 26 April of amount Rs 1092 and the due date is 30 April means 4 days before I paid the bill. And from truecaller it is successful. And amount also deducted. But when i checked from JDVVNL, the payment of Rs 1092 is showing today also. For verify i also check paytm electricity, there it is showing that pay your bill of amount Rs 1092. But I had paid my payment within 4 days to due days. Please refund my otherwise pay my bill.
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                                                      Mar 16, 2020
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                                                      Address: Gurgaon, Haryana, 122011

                                                      My Name is Amit and my contact no is [protected]. I deleted my account from true caller but its still shows my number to somebody i call with name of Vinay aneja categorized under spam.
                                                      I tried contacting true caller but they dont jave any customer care no to call.
                                                      I request you to please stop them from using my profile in their app without my permission
                                                      Thank you
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