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Truecaller Complaints & Reviews

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May 21, 2023
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Truecaller shows wrong name

Truecaller is displaying a wrong name to my number whenever I call to anyone which is leading to dishonor in my society. I have already raised a complaint regarding this issue with Truecaller but there is no response from them and they just mailed that your complaint has been resolved. This issue is degrading my public image and name, which in turn is against one of my human rights...
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J
Jithendrajjj
from Kadapa, Andhra Pradesh
Jul 20, 2022
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Displaying incorrect name

Address:Platina Tower, Mehrauli-Gurgaon Rd, A Block, DLF Phase 1, Sector 28, Gurugram
Website:www.truecaller.com

Truecaller is displaying a wrong name to my number whenever I call to anyone which is leading to dishonor in my society. I have already raised a complaint regarding this issue with Truecaller but there is no response from them and they just mailed that your complaint has been resolved. This issue is degrading my public image and name, which in turn is against one of my human rights...
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N
Ngurang Thomas
Jul 15, 2022
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Refund my money 529

Address:Doimukh, Doimukh
Website:Truecaller

I was using trial and before completing my trial I unsubstantiated the offer but they deduction my cash without my permission so want my money...
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N
nghouse
Jun 30, 2022
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Defaming

This is to bring to your notice that the land line number in the name of my dad [protected] is displaying a name which has very bad meaning in the society. This is deliberately done by group of guys to defame the family name.this is serious criminal offence and violation by law.
The land line telephone number is in existence for more than 25 years and We suspect this defaming attitude is set by group of people .

Request...
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A
any solution
from Ahmedabad, Gujarat
Feb 4, 2022
Jun 6, 2022
This thread was updated on Jun 6, 2022
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Truecaller is spoiling my character

Website:www.truecaller.com

Mai truecaller use nahi karti hun phir bhi mera no fake name se mere friends air relatives me mobile mein show hota hai issue koi fark nahi padhta hai ke unhone
Mere real name se contact save kiya hai..phir bhi mera no kisi aur ke name se link batata hai...truecaller mera character kharab kar hai.....
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P
Pharma Fyi
Nov 20, 2021
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They are making my new number as Spam

Address:Sweden
Website:www.truecaller.com

I got a new number from IDEA, someone the previous owner used this number for marketing. Some people reported the number as SPAM. The same SPAM report is carried to me. I raised the concern to Truecaller, they are saying it can't be removed, what is this idiotic policy. The mobile number will not stay with the same person, the same number will move to another, why did they deliberately move the spam report to the new owner. Is there any section...
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U
Utkarsh0123
Oct 18, 2021
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Electric Bill payment done on Truecaller

Website:www.truecaller.com

I had done a bill payment on 4th March 2020 10 am to be precise and Truecaller hasn't refunded the amount of 1310 rupees till now I have checked with my SBI bank
They have confirmed that no such amount has been credited to my account so I want to know that I could get the amount back.

Thank you....
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S
Sakufernando
Oct 2, 2021
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Money

Address:Ratnapura Sri Lanka
Website:[email protected]

Ur company charge my bank account with my money rs.1490
Plz just I want back my money
Plz I want...
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More sanjay narayan
from Pune, Maharashtra
Sep 16, 2021
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Automatically transition done by them

Sir truecaller apps automatically transition rs 449 done on 16 Sep 21, don't ask any information for the transaction likes otp No and other information, if In future big transaction will be done by them who is responsible for this...
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H
Haldwani Jobs
Sep 8, 2021
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My number listed as Spam

Website:www.truecaller.com

I am not a truecaller user still my name is there and is marked as spam.
It is creating problem for me people suspect me as fraud.
Please help me getting rid of this problem
Contact-[protected]...
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I
Indu Murgesh
Aug 26, 2021
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Using my picture for a wrong number

My picture in a wrong way...
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S
Swapna Mattevada
Jul 28, 2021
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Ticket pending 71877 for more than 15 days

Dear Team,

I have raised a request on removing name from bracket in true caller and also submitted proof from my current mobile service provider .

There is no revert nor the name is updated even after multiple reminders.

Looking for a faster solution...
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S
sandeep babu
from Mumbai, Maharashtra
Jul 23, 2021
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Sexsual abuse add

Add type is obsence...
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sandeep babu
from Mumbai, Maharashtra
Jul 23, 2021
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Unwanted add

TRUE caller sending obsence add....
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M
Mahidara
Jul 18, 2021
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I want my refund back

Website:Truecaller

I have two concerns
1. Amount of 530 rupees was deducted from my account for truecaller premier.. If i click on premier on app again it's asking subscribe for 530 inr.. How fair it is? Please refund my money back i never used your service.. Please dont cheat customers in wrong way... Request you to please process the refund immediately

2. Someone accessing my call history throgh truecaller app

Worst experience...
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M
Mahidara
Jul 18, 2021
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Payment

Address:Hayathnagar
Website:Truecaller app

I was interested to upgrade to truecaller premium so processed payment for 1 year. Truecaller deducted my money but app remains same if i click on premium again its asking upgrade for 560 inr.. How fair it is? Don't cheat customers.. Its really worst application ever. I need my refund back...
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N
Nishant Tomke
Jul 16, 2021
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My number is on spam

I used to help a charity organization sightsavers India during lockdown, lot of people who promised to support this organisation ended up blocking me instead of supporting. No more assosiate with that organization, it would be very kind o[censored] if you help me by removing my spam report this is my 9year old number [protected], don't want to change the number now...
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R
RejeeJohn
Jun 22, 2021
Jun 22, 2021
This thread was updated on Jun 22, 2021
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True Caller app

Sir,
I have two sim cards that using in my mobile and my name is Rejee John but unfortunately my name is wrongly showing on others mobile while calling them, why, who is responsible for this. I want my real name to show on others mobile while calling, please help.
Rejee
[protected]...
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Website:Truecaller

Charges deducted without informing me and not refunding amount even when i informed the company on the vert same time tht i got SMS

I have written to Truecaller so many time since last 4 days and they are not paying any heed on refunding the amount of rs529 after providing the requisite info from my end...
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Am evida gift of [protected]
i payed ksh 899.00 to google playstore
on 29/3/2021
transaction id
pct67571cq at8.04 am.
Plz activate my true caller 1 yr premium mode
or refund my money
plz....
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H
hemantji
Mar 10, 2021
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Charging unwanted and unknown amount

Address:true caller company
Website:support.truecaller.com/hc/en-us/requests/new

Truecaller company charging 49 rs per month without my knowledge and still i am not subscribe any package and even not using this app. please stop this unwanted behavior and notice me.....
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S
Solomon Kamal Jacob
from Chennai, Tamil Nadu
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Caller ID revealed

I had to call someone by hiding my caller ID for personal safety. But in spite of switching off my caller details the person found out my number through your application Trucaller. What's the point of hiding my number? When I check for certain private or No Caller ID numbers, Trucaller does a terrible job at revealing the details. How is it that they were able to retrieve my information?

I doubt if Trucaller can be trusted...
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G
Gopi Nethikar
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Spam updation

My contact is under spam I can't raise the complaint on them or remove it there should be customer service for any wrong uption so raise the complain and I want to be removed spam rejection on my contact lust...
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S
Shruthi Das
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Money withdrawn from my account

Website:TRUECALLER

I recieved a message on 26 december 2020 saying that an amount of rs 449 was deducted from my personal account. Please note that i am not even using the service as of now.

Requesting you to return back the amount to my bank account....
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M
MimeQQ
Mar 6, 2021
This thread was updated on Mar 6, 2021
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Truecaller App

Website:Truecaller App

I installed Truecaller App, kept getting messages that someone viewed my profile. I would get many more spam calls and text messages. Don't like Truecaller sharing my number then wanting me to pay for Premium service to see who viewed my profile. I have uninstalled the software and the spam has dropped significantly. I do not recommend this software....
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S
swati guddolian
from Mumbai, Maharashtra
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Privacy breach

Website:www.truecaller.com

I have deactivated my account and unlist my account from Truecaller but they are showing some random name babu kabadi on Truecaller for my no. [protected]. This is breach of my privacy so I would like to raise this issue to consumer complaints. I have written them mail but their is no response. They can't use my number in their app without my permission. I kindly requested to take strict action against them. They don't even care when customers...
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K
Koushik Pulluri
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Showing different name even after changing

Address:Truecaller, Bengaluru.
Website:www.truecaller.in/com

I have truecaller. But i have not used my sim for 1 month. After i started using my freinds got a different name. I have e mailed to truecaller but they haven't responded since a week. Please do it otherwise you have to pay for it. Thanks🤗...
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Q
Queenproud
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Information leakage

Truecaller has premium membership=wherein people pay and they can view others information. Plus u a person has to pay to check who viewed their profile. It's totally risky for girls. Whosoever shares person information just for money? It's like a threat to girls...
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sutharj24
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Payment not paid yet.

Website:www.truecaller.com

Sir / Madem, I had paid my electricity bill on 26 April of amount Rs 1092 and the due date is 30 April means 4 days before I paid the bill. And from truecaller it is successful. And amount also deducted. But when i checked from JDVVNL, the payment of Rs 1092 is showing today also. For verify i also check paytm electricity, there it is showing that pay your bill of amount Rs 1092. But I had paid my payment within 4 days to due days. Please...
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Address:Gurgaon, Haryana, 122011

My Name is Amit and my contact no is [protected]. I deleted my account from true caller but its still shows my number to somebody i call with name of Vinay aneja categorized under spam.
I tried contacting true caller but they dont jave any customer care no to call.
I request you to please stop them from using my profile in their app without my permission
Thank you...
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