Uber Bangalore
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COMPLAINTS

Uber Bangalore Complaints & Reviews

A
Archie aks
from Bengaluru, Karnataka
Apr 24, 2023
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Difficulty in booking

It is become hopeless in bangalore to get uber autos or cab need to wait for at least 30 to 45 minutes and on friday to sunday even more hopeless .feel like taking action reach the higher athority and cancel their licenceand regarding auto fares even ordinary autos are charging more than uber....
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V
vijilakshmiviji
Sep 14, 2022
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Driver bad behavior

Dear Sir, My uncle went to Bangalore and he booked an uber car No. KA 53 D 6029 on 13th Sep, 2022 from Hilton hotel to Airport. The driver was not going through the road, he went lane by lane and he had a 10 conference calls still reach the destination. Again and again he is talking to personal phones and not to concentrate in driving, actually my uncle was senior person... what to do... kindly take immediate action for the same....
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P
Pradip Mahata
Jun 22, 2022
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Extra amount paid

Initially I paid Rs 667.00 through BHIM but it shows transection not successful. Then I give him cash of Rs 667.00 but after some time the previous online shows transection successful.

So actually I paid two times for the same journey....
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T
Thiruvenkadam R
Apr 7, 2022
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Penalty to the customer for auto driver's fault

I tried to book an uber auto yesterday AN to travel Agaram to Kasturinagar. The auto driver did not respond to my call and neither to my message.
it is funny Uber asking me to pay Rs 21/ as penalty. We are senior citizens waiting in the hot sun for the trip and the auto driver did not turn up nor respond.
Uber should collect the penalty from the auto driver and pay me for the inconvenience caused to me.
Pl respond ASAPbr...
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Hi
I had taken a Uber drive on 25th June 2021, driver's name shivkumar. Paid him via paytm .
On 28th June, I wrongly made payment to the same number which was not meant to him. As soon as I realized about it tried contacting him to reverse the same. Initially I couldn't get his number as there is no contact details of the driver on the past ride details o[censored]ber app.. finally after a long struggle...on trying to lodge a feedback...
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R
Rajendran Palaniswamy
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Regarding My Uber account

Previous I was received lot of messages regarding Uber unnecessary messages so I stopped receiving this message and now I want use my Uber account I am not able to access my Uber account kindly resolve the issue....
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F
farhan ahmad
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Ride Booking

Address:RR Nagar, Bangalore

I am using uber for a long time. Now, I am facing a problem that when I need it in an emergency and urgent then the driver will accept the ride, and later he will cancel it. And I have to pay the cancellation charge.
If the driver is canceling the ride then he has to pay the charge why Uber is charging me?
Also, I mentioned the pickup point via map and app, then why the driver is unable to reach the exact pickup location?br...
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S
s jayawanth kumar
from Chennai, Tamil Nadu
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Promo code not working

Address:Uber, Bangalore
Website:Uber

I have enabled promo code in uber app for 50% of[censored]pto Rs.75 for 5 trips. It worked only for 2 trips. Promo available 3 is also indicated in my account. The benefit of promo is not given to me for subsequent trips although I am entitled to it....
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D
Dave Shep
from Bengaluru, Karnataka
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Uber driver rude behaviour

Address:Bangalore

I wish to remain to anonymous but I want to post this compliant against this mannerless, who thinks he is too smart that he can do anything with the customer if they sit in his cab or if a customer comes alone, This should be a lesson for him & others so that no other customer faces the same issue

If the driver behaves in bad way & his tone & reactions are like a rowdy sheeter? What actions would you take as customer? Drivers...
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P
poornima kumar
from Bengaluru, Karnataka
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Fare are increased

Hello,
I used uber service in a daily basis before lockdown where i use to pay the fare of 45-47 rupees from my home yo office, post the lockdown the same has been increased to 80 rupees. The auto fares are not increased by the government and government has also assured that no prices have been changed then why is that the fares has been increased so drastically where as our salaries have not been increased rather we are in the edge...
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S
Sanjay Hotwani
from Hyderabad, Telangana
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uber driver bad behaviour

Address:BTM 2nd Stage, 560076
Website:help.uber.com

On 6th march, driver misbehaved with my wife and her colleague, cancelled the trip and left them on the way when they are getting late for their office. After putting so many complaints on uber support from last 15 days, i haven't received a single call from uber for this issue. Uber support and uber safety team is hopeless... After so many messges they are asking to lodge a complaint against the driver but they are not ready to call me....
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P
Prashanthi Madugula
from Delhi, Delhi
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uber drivers in bangalore are hopeless

Uber drivers in bangalore (Especially auto drivers) are totally hopeless. I commute regularly from byappanahalli metro station. Although there are many uber autos available right outside the station, no one accepts the request. They instead charge heavily when i try to manually get an auto. They are extremely corrupt and charge 120rs for what it usually takes 50rs for a distance of 2.5kms. I don't know why uber doesn't take this very seriously....
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Address:Bangalore, Karnataka, 560067

Dear Uber team,

Car Number: KA04AA3272
Car Driver Name: Renuka

- Today, I'd a very bad experience with the car driver. Trip cost was around 224 & I gave Rs.24 change and Rs.500 note. Not even Rs.300 change driver has and he is so rude and asking me to get exact change of Rs.224. When there is no shops nearby and in this modern era where driver don't use PayTM, BHIM, PhonePe, GooglePay .. How can anyone...
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V
Vishal Polepalli
from Delhi, Delhi
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cab driver behaviour

The driver first he booked our ride when we r sitting in the cab he is like no sir i cant come plz cancel the trip, and he left us on the way at mid night 1we want to pay our cancellation charges, y all this happens this is also a uber association mistake why dont u ppl give the drop location to the cab drivers, i[censored] ppl provide that drop they can know wheater i can take this or not plz take this and solve the problem, thank you...
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A
anand_laiton
from Bengaluru, Karnataka
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left mobile phone in uber cab

Address:560049

Hello,
We (Me, my spouse and daughter) travelled from beml layout to mahaveer chalet, basavanapura main road. After reaching home my wife realised that she had left her phone in cab. Immediately we contacted the driver (Madhu) but he told that the phone is not there, which is very ridiculous to believe. It was not even 10 mins that he dropped us home and he said that just after he dropped us, he had dropped another customer and that...
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J
Jayaprakash Vennapusala
from Bengaluru, Karnataka
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driver behavior cost us to miss the flight to united states (worth 1, 70, 000) rupees

Address:Bangalore, Karnataka, 560067

Hello sir

We booked a cab through uber to reach airport on 8th jan 2019 at 10.30. Driver arrived but refused to board to us as we had luggage. I booked uber xl for the same reason (As we had 4 check-in luggages and 2 people). He also asked us to pay outside uber app. Uber app showed around 977 rupees and this guy requested 1500.

We didn't agree and he left. After that we tried 6 times to get uber xl and this...
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D
Divyanshu Priyadarshi
from Bengaluru, Karnataka
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luggage left in cab

Address:Bangalore, Karnataka, 560107

I contacted the driver of the uber but he denied to bring my bag back although i promised him that i will pay him whatever the amount is required.
There was some important documents in that bag and i need that bag urgently.
Please help me as soon as possible.
I am badly in need of that bag.
There was my mobile box and it's charger was also there.
Please help me...
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Address:560016

I had booked uber pool cab on 25th november 2018 at 9.10 am from ramamurthy nagar to vijayanagar. Uber cab (Ka03-ae 4629) arrived at 9.12 and started the trip.

On the way driver completed the trip near manyata tech park and told me to getdown where as i dint reached the destination as well. He said complaint to uber they wont do anything to us.
First of all he is not from karnataka. These guys doens't know how to...
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R
rajni bhatia
from Bengaluru, Karnataka
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not able to book my cab

It's almost a month that i have raised a issue of not able to book the cab, due to technical error, team asked me to share the screen shot which i have share from them, i have taken so many follow up but no one is there to respond on that follow up. I don't what should i do. I think that uber provide you the best transportation facility but due to this issue i realize that n they are the worst one....
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A
Anil Pinnamaneni
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged extra on uberpool.

Address:560062

On 29/09/2017 i traveled from bsk stage ii to jp nagar 9th phase in uberpool. Cab no: 5278 silver indica. The given quotation was 49 /-.
But the driver has stopped the trip in the middle, because he has to pick some one from jayanagar 9th block. So i got charged for 126 /-, because i dropped before the selected dest.
But i did not drop, the driver has stopped the trip and he dropped my at my actual destination itself and driver...
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H
Harsha N R
from Bengaluru, Karnataka
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high fare charged

Address:560076

Today i used uber to travel from arekere to nagarabhavi circle (Bangalore). While booking it show ₹657 for 29km route (Via nice road with toll charges) and this is not necessary to go with this route so we took alternate route which is just 14 km and without toll. But still i have been asked to pay ₹657. Firstly no options to choose alternate route, secondly even i took shorter distance they charged same fare thirdly uber not sharing...
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S
Siva Penumatsa
from Bengaluru, Karnataka
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wrong fare estimate and took the longest route

Address:560038
Website:uber

On 11 august 2017, i have booked uber go. Intially it showed the fare was around 350 and it changed to 1060 rs at end of trip. U can check pick up and drop locations, it was a distance of 11 kms. But the driver took the longest route so it took 2 hrs to go there. I would not have gone for uber go option if the fare was this high. If any one charges 100 rs for 1km. This almost called robbery. Uber is the worst service i ever had.
The...
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Varun Ravindra
from Chennai, Tamil Nadu
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wrong fare estimate

Address:560085

Yesterday i booked uber from my home to a certain location. The fare estimate was rs. 76/- when i booked and it changed to rs. 120/- when my trip ended.
The same when i returned from that location to my home back. Estimate was 80/- but trip fare was 140/-.
Why is this estimate different from the trip fare? I would not have gone for uber go option if the fare was this high, would have opted for uber pool instead that showed...
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W
Wg Cdr Suji Nair
from Kolkata, West Bengal
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rude behaviour by driver

Address:Bangalore, Karnataka

I landed at bangalore airport on 29 jul 17 and booked a uber taxi. I was offered a taxi no ka 53 c1668. Th taxi came to the pick up point near the cafe coffee day. I was happy to see a big vehicle (Renault duster) since i had more luggage.

However, when he opened the boot, it was filled with big woofer speakers. The driver refused to reposition or put any luggage in the front seat. He simply refused to budge inspite of insistence...
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S
sbya
from Bengaluru, Karnataka
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Need help or investigation

Hello Sir/Madam,
Last evening we booked a Uber cab from Bangalore Trinity Metro(MG Road) to the Solitaire Hotel at around 10 PM.My senior colleague(Mr. SUman Kumar Ghosh) who is a diabetic patient was not well due to extensive work pressure throughout the day was sitting at front side.
After reaching destination, we all got down and that person paid the amount and left the cab.In between due to traffic other cars behind and...
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Divakar Bharti
from Bengaluru, Karnataka
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Driver issue

Address:Bangalore Urban, Karnataka, 560066
Website:www.uber.com

I have used uber taxi on[protected], 6:26am at Bangalore and charged 50 INR, then and there driver asked I m not able to drive my taxi due to health problems(sick) even he was vomiting, even I don't have money to go nearest hospital.. that time I paid 500 /-INR Instead of 50/- -INR from my Pocket, driver told me I will come on same location to return yr money. Then I said ok..
My concern as a reputed Uber cab services, why sick driver...
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C
Chandrima Chowdhury
from Bengaluru, Karnataka
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Poor Customer Service and Lack of action after multiple complaints

Address:560016
Website:www.uber.com

On 18th aug '16, 5:30 pm, I booked a direct Uber cab in Bangalore from Whitefields, EPIP area to Vikram Hospital, Cunningham. On the way, when our vehicle was near the KR Puram Hanging Flyover underpass, a truck passed by our car and the mirror of the car broke. The driver stopped his vehicle on the middle of the busy road, quarreled with the truck driver for 10 min. I waited. After that he stopped the vehicle near a shop there, and stopped...
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