Udemy Complaints & Reviews

I had totally paid Rs. 1575 for three courses. The amount has been detucted from my account but the courses are not available in "My learning" section o[censored]demy app.

Dear Sir

I am mohamed Anjal, As I had purchased a practice test from Udemy for my well ap exam preparation Course ID 4355118.
today i have noticed the course is removed from my account and showing that it is no longer available.
kindly Please do the needful . so that i can achieve my carrier goal

Date: Nov. 28, 2021
Order #: AD-67324B6A586E4F676D616941

Best Regards
Mohamed Anjal

Hello Team,
I bought Udemy course online on the 1st of January 2022 around 5:30pm IST.
The transaction failed but amount - Rs. 385/- has been debited from my account. The amount hasn't been rolled back yet.
The course was - https://www.udemy.com/share/[protected]@W1Bq8g5puASWIWRtckGbZN2h5sgZQZV3i0SfgW8Y...⇄
I am also not able to find them in my udemy account yet.(sameer.[protected]@gmail.com)
Below are the supporting screenshots regarding the same.

Amount deducted but course not added, I hade made payment of Rs. 385) still not got enrolled. From bank I have got the message of amount being debited but on udemy site it is showing that payment is pending.

I have taken a course on udemy and paid via paytm upi services.
It shows successful payment on paytm but the course is not visible on my udemy account. I want to request for a refund or fix my issue.

Dear Consumer Complaints

I had 7 courses on Udemy.com website and they all are banned on 15th December 2021.

I tried contacting Udemy support email and chat support many times to no avail.

Kindly help me find out the reason for getting banned.

Best Regards

Navidut Tauhid...

Amount deducted but course not added, I hade made payment of Rs. 455) still not got enrolled, amount deducted as Rs. 455, Could you please let me know why this course not getting enrolled

Amount deducted but course not added, I hade made payment 3 times (360 rs) still not got enrolled, amount deducted as 360+360+360, Could you please let me know how I will get the money ammount and why this course not getting enrolled

Its showing pending state. I bought 6 courses worth 2160 rs (360 each)

Amount is deducted but I cant see courses...

I have purchased course "Make a horror survival game in Unity" on Udemy and the money is deducted but the course not added to my Udemy account.
I made a payment through "PhonePe"

Please help me to get a refund....

I have purchased color grading course fcpx on 23rd nov 2021..amount has deducted but course is not added..udemy should have a chat support or phone support

Hi,

I made payment of Rs.455 via Phonepe for photography class online but course not booked. Requesting to look into the same.

Hi,
I made a payment of Rs.455 for photography course while scrolling in istagram through Phonepe but I din't the course registered as it not shown in "My learnings" o[censored]demy App nor a message/mail is received
Requesting you to look into the same.

I have made the payment via google pay app via UPI transaction to Udemy and the amount of Rs. 455 is debited from my account on September 13, 2021 . But the course I opted for is not visible in my udemy account. Neither the transaction details are visible in my purchase history. Please provide me the course either or I need a refund. I have attached google pay payment bill.

I have purchased this course called e-commerce with mern by Brad traversy worth 385/- on 12 Aug 2021, as I proceeded for the payment through netbanking and gave my bank details to complete the transaction, money got deducted from my account but in the udemy I didn't get any confirmation mail regarding my course. Instead I got a pop up message saying 'unable to process your request, sorry for the inconvenience. Please try again later'. Please help me get my money back.

I have paid for the course in udemy but the course is not appearing in my learning section I have reciept of the payment done

I have made the payment via phonepe to Udemy and the amount of Rs. 455 is debited from my account. But the course I opted for is not visible in my udemy account. Neither the transaction details are visible in my purchase history. Please provide me the course either or I need a refund. I have attached phonepe payment bill.

I have made the payment via google pay to Udemy and the amount of Rs. 490 is debited from my account. But the course I opted for is not visible in my udemy account. Neither the transaction details are visible in my purchase history. Please provide me the course either or I need a refund. I have attached gpay payment bill.

Hii I tried to buy a course in udemy but it shows transaction fails but money got deducted a doubt 455 rupees. I want the course or money.

I purchased udemy course for linux administration: The complete linux bootcamp 2021 today for Rs 490 INR on 14 th june. But I don't get it in my account

I bought a course on ui ux design worth rs 490. The money was deducted from my bank account but the course isn't downloaded. I either want a refund on a successfully downloaded course.

I have purchased course on Udemy My course still in pending almost one week completed when interacted with customer service representative live they said your payment not received where as I have successfully completed my payment through Paytm
Course:- the complete web developer course 2.0
Amount:- 455 Rs (INR)
Payment method:- paytm
Date :- 22 April 2021

I have proof of screenshot with transaction ID and order ID and contacted with paytm customer service representative they said transaction has successfully completed

I purchased two courses from udemy online learning app on 20 Apr 2021 of the amount of 455 INR each total amount is 910 INR. The name of course is Whole-genome variant calling @ galaxy and Whole-genome variant calling @ Linux. I want to you please credit the mentioned course in udemy my learning profile or refund my deducted amount to my bank account.

I purchased course on udemy on 19th march 2021 below is the link o[censored]rl of that course. I made a transaction of 611/- using bhim upi on web browser and amout debited and showing successful transaction made to [protected]@hdfc. I have also cross verified with the BHIM payment mode by raising complaint to check wheather amount received by beneficiary or not and they replied me back. I am attaching my mail details from respective payment method through which I have paid the amount BHIM UPI method.
I made transaction from browser it wasn't mobile app purchase I signed up in udemy and purchased course who's url is given below

https://www.udemy.com/course/citrix-application-and-desktop-virtualization/

I made payment to [protected]@hdfc to pay to Udemy for purchase

Do check attached screenshot for reference.

I had purchased a Udemy course through Gpay and the amount was deducted from my account but i cannot find the course in my account.

I have paid Rs. 455 by UPI to udemy, the amount has been deducted from my amount but I was not given the course. I need my money to be refunded it has been more than 12 says. The customer support o[censored]demy do not respond.

Today I purchased sql coarse in udemy around 449.but I'm unable to find it in my udemy account. I didn't get any receipt from udemy or Google Play also. I paid through net banking money deducted but unable to access.please sort it out as soon as possible.

I had made payment of Rs. 449/ twice.

The payment is deducted from my bank account but course is still showing unpaid.

Please help

Email id- [protected]@gmail.com

I bought IELTS Course For RS 722 Through UPI method i didn't get my Course. The amount has been deducted but course is not purchased, please resolve this matter.

https://www.udemy.com/course/ielts-band-7-preparation-course/

I have tried to buy a course and transaction for the amount rs.399 is done by netbanking in playstore. The amount has been deducted but course is not purchased, please resolve this matter and send me refund.