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L
Lydia1605
Feb 14, 2022
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I purchased an embedded c course for Rs.630 from udemy via phonepe and the money got debited. But I haven't received a confirmation email and can't find the course under My Learning.
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    F
    Fêrríöús
    Jan 27, 2022
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    Website: www.udemy.com

    I have made a course purchase on Udemy, through UPI google .My money got debited but the Udemy website showed that we cant complete the purchase.
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      A
      Apurbo Choudhary
      Jan 15, 2022
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      Website: Udemy

      I have paid the course fees of "The complete financial analyst course 2022" to udemy course. But its been 12 hours and the course which i paid for is still not recieved. I want to get the refund the money of 525 rupee which i have been paid for the course
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        S
        Sudarshan Pejathaya
        Jan 15, 2022
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        I was trying to register to a udemy course and used UPI payment option. But money debited and course was not registered. So please refund my money

        Thank you
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          G
          Guru888
          Jan 15, 2022
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          I had totally paid Rs. 1575 for three courses. The amount has been detucted from my account but the courses are not available in "My learning" section o[censored]demy app.
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            M
            Mohamed Anjal
            Jan 3, 2022
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            Address: Udemy India LLP 10th Floor, ResCowork 07, Tower B, Unitech Cyber Park, Sector 39, Gurgaon, Haryana, India, 122003 GSTIN: 06AAFFU9763M1ZE PAN no. AAFFU

            Dear Sir

            I am mohamed Anjal, As I had purchased a practice test from Udemy for my well ap exam preparation Course ID 4355118.
            today i have noticed the course is removed from my account and showing that it is no longer available.
            kindly Please do the needful . so that i can achieve my carrier goal

            Date: Nov. 28, 2021
            Order #: AD-67324B6A586E4F676D616941

            Best Regards
            Mohamed Anjal
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              S
              sameer_1100
              from Thane, Maharashtra
              Jan 1, 2022
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              Hello Team,
              I bought Udemy course online on the 1st of January 2022 around 5:30pm IST.
              The transaction failed but amount - Rs. 385/- has been debited from my account. The amount hasn't been rolled back yet.
              The course was - https://www.udemy.com/share/[protected]@W1Bq8g5puASWIWRtckGbZN2h5sgZQZV3i0SfgW8Y...
              I am also not able to find them in my udemy account yet.(sameer.[protected]@gmail.com)
              Below are the supporting screenshots regarding the same.
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                S
                sidhu45
                Jan 1, 2022
                Resolved
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                Resolved

                Website: udemy.com

                Amount deducted but course not added, I hade made payment of Rs. 385) still not got enrolled. From bank I have got the message of amount being debited but on udemy site it is showing that payment is pending.
                Jan 2, 2022
                Complaint marked as Resolved 
                My complaint has been resolved. The UPI payment which was pending has been approved it took about 48 hours to reach the educator but finally, it has reached the educator.
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                  A
                  atharva002
                  Jan 1, 2022
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                  I have taken a course on udemy and paid via paytm upi services.
                  It shows successful payment on paytm but the course is not visible on my udemy account. I want to request for a refund or fix my issue.
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                    N
                    ntauhid
                    from Pune, Maharashtra
                    Dec 17, 2021
                    Resolved
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                    Resolved

                    Website: www.udemy.com

                    Dear Consumer Complaints

                    I had 7 courses on Udemy.com website and they all are banned on 15th December 2021.

                    I tried contacting Udemy support email and chat support many times to no avail.

                    Kindly help me find out the reason for getting banned.

                    Best Regards

                    Navidut Tauhid
                    Mar 8, 2024
                    Complaint marked as Resolved 
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                      C
                      Chinmayeep21
                      from Rourkela, Odisha
                      Dec 15, 2021
                      Resolved
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                      Resolved

                      Amount deducted but course not added, I hade made payment of Rs. 455) still not got enrolled, amount deducted as Rs. 455, Could you please let me know why this course not getting enrolled
                      Dec 16, 2021
                      Complaint marked as Resolved 
                      The amount deducted is reversed to my amount and today I was able to enroll once again to the same course. Thanks for the quick response
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                        N
                        Namrata Dange
                        Nov 27, 2021
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                        Amount deducted but course not added, I hade made payment 3 times (360 rs) still not got enrolled, amount deducted as 360+360+360, Could you please let me know how I will get the money ammount and why this course not getting enrolled
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                          V
                          Vamshi Gopishetty
                          Nov 23, 2021
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                          I have purchased color grading course fcpx on 23rd nov 2021..amount has deducted but course is not added..udemy should have a chat support or phone support
                          Same issue 😑
                          shravankumar1111's reply, Nov 26, 2021
                          Same here too
                          Fêrríöús's reply, Jan 27, 2022
                          Did you get the refund
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                            G
                            gvsagar
                            from Vellore, Tamil Nadu
                            Nov 11, 2021
                            Resolved
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                            Resolved

                            Website: Udemy

                            Hi,

                            I made payment of Rs.455 via Phonepe for photography class online but course not booked. Requesting to look into the same.
                            Nov 11, 2021
                            Complaint marked as Resolved 
                            They resolved as quick as possible and added the course to my list
                            Did they resolve your problem?
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                              G
                              gvsagar
                              from Vellore, Tamil Nadu
                              Nov 11, 2021
                              Resolved
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                              Resolved

                              Website: Udemy

                              Hi,
                              I made a payment of Rs.455 for photography course while scrolling in istagram through Phonepe but I din't the course registered as it not shown in "My learnings" o[censored]demy App nor a message/mail is received
                              Requesting you to look into the same.
                              Nov 11, 2021
                              Complaint marked as Resolved 
                              issue resolved
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                                S
                                sanjeevsaini07
                                from Pathankot, Punjab
                                Sep 14, 2021
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                                Website: www.udemy.com

                                I have made the payment via google pay app via UPI transaction to Udemy and the amount of Rs. 455 is debited from my account on September 13, 2021 . But the course I opted for is not visible in my udemy account. Neither the transaction details are visible in my purchase history. Please provide me the course either or I need a refund. I have attached google pay payment bill.
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                                  P
                                  Praneetha jella
                                  Aug 12, 2021
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                                  Address: Hyderabad
                                  Website: Udemy.com

                                  I have purchased this course called e-commerce with mern by Brad traversy worth 385/- on 12 Aug 2021, as I proceeded for the payment through netbanking and gave my bank details to complete the transaction, money got deducted from my account but in the udemy I didn't get any confirmation mail regarding my course. Instead I got a pop up message saying 'unable to process your request, sorry for the inconvenience. Please try again later'. Please help me get my money back.
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                                    A
                                    adnanhussain786112
                                    Aug 9, 2021
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                                    Address: opp. hussamiya school near bohra masjid itwari nagpur

                                    I have paid for the course in udemy but the course is not appearing in my learning section I have reciept of the payment done
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                                      P
                                      Prakash Pulla
                                      Jul 26, 2021
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                                      Resolved

                                      I have made the payment via phonepe to Udemy and the amount of Rs. 455 is debited from my account. But the course I opted for is not visible in my udemy account. Neither the transaction details are visible in my purchase history. Please provide me the course either or I need a refund. I have attached phonepe payment bill.
                                      Jul 26, 2021
                                      Complaint marked as Resolved 
                                      Hey dude I have same problem, did they resolve your problem?
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                                        D
                                        dare__mo__
                                        Jul 19, 2021
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                                        I have made the payment via google pay to Udemy and the amount of Rs. 490 is debited from my account. But the course I opted for is not visible in my udemy account. Neither the transaction details are visible in my purchase history. Please provide me the course either or I need a refund. I have attached gpay payment bill.
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                                          K
                                          keerthi vasa
                                          Jun 20, 2021
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                                          Hii I tried to buy a course in udemy but it shows transaction fails but money got deducted a doubt 455 rupees. I want the course or money.
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                                            A
                                            ashubitian
                                            Jun 14, 2021
                                            Resolved
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                                            Resolved

                                            Address: Udemy gurgaon

                                            I purchased udemy course for linux administration: The complete linux bootcamp 2021 today for Rs 490 INR on 14 th june. But I don't get it in my account
                                            Jun 15, 2021
                                            Complaint marked as Resolved 
                                            I purchased course on tank farm for 525 from phone pe account couldn't get it
                                            I purchased course on tank farm for 525 from phone pe account couldn't get it
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                                              A
                                              Anuranjani Shanubhogue
                                              May 12, 2021
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                                              I bought a course on ui ux design worth rs 490. The money was deducted from my bank account but the course isn't downloaded. I either want a refund on a successfully downloaded course.
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                                                S
                                                Sadanand u g
                                                Apr 28, 2021
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                                                I have purchased course on Udemy My course still in pending almost one week completed when interacted with customer service representative live they said your payment not received where as I have successfully completed my payment through Paytm
                                                Course:- the complete web developer course 2.0
                                                Amount:- 455 Rs (INR)
                                                Payment method:- paytm
                                                Date :- 22 April 2021

                                                I have proof of screenshot with transaction ID and order ID and contacted with paytm customer service representative they said transaction has successfully completed
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                                                  ashubitian
                                                  Apr 20, 2021
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                                                  Resolved

                                                  Address: 5th Floor, WeWork, Two Horizon Centre, Golf Course Road, DLF Phase 5, Sector 43, Gurugram, Haryana 122002
                                                  Website: www.udemy.com

                                                  I purchased two courses from udemy online learning app on 20 Apr 2021 of the amount of 455 INR each total amount is 910 INR. The name of course is Whole-genome variant calling @ galaxy and Whole-genome variant calling @ Linux. I want to you please credit the mentioned course in udemy my learning profile or refund my deducted amount to my bank account.
                                                  Apr 20, 2021
                                                  Complaint marked as Resolved 
                                                  Complaint resolved
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                                                    TanveeDeekshith
                                                    Mar 20, 2021
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                                                    Website: www.udemy.com/course/citrix-application-and-desktop-virtualization

                                                    I purchased course on udemy on 19th march 2021 below is the link o[censored]rl of that course. I made a transaction of 611/- using bhim upi on web browser and amout debited and showing successful transaction made to [protected]@hdfc. I have also cross verified with the BHIM payment mode by raising complaint to check wheather amount received by beneficiary or not and they replied me back. I am attaching my mail details from respective payment method through which I have paid the amount BHIM UPI method.
                                                    I made transaction from browser it wasn't mobile app purchase I signed up in udemy and purchased course who's url is given below

                                                    https://www.udemy.com/course/citrix-application-and-desktop-virtualization/

                                                    I made payment to [protected]@hdfc to pay to Udemy for purchase

                                                    Do check attached screenshot for reference.
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                                                      Peach19
                                                      Mar 10, 2021
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                                                      I had purchased a Udemy course through Gpay and the amount was deducted from my account but i cannot find the course in my account.
                                                      Did you get back the amount ? I am also facing the issue
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                                                        Trisha1995
                                                        from Jamshedpur, Jharkhand
                                                        Mar 2, 2021
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                                                        Website: Udemy

                                                        I have paid Rs. 455 by UPI to udemy, the amount has been deducted from my amount but I was not given the course. I need my money to be refunded it has been more than 12 says. The customer support o[censored]demy do not respond.
                                                        Mar 02, 2021
                                                        Updated by Trisha1995
                                                        I have made the purchase by UPI on 16th Fen The amount got deducted from my account but I did not get the course. I have tried contacting udemy multiple times but no one responds from customer care. They have also taken my bank statements for this month.
                                                        Did you get your amount back ? I am also facing same issue.
                                                        Trisha1995's [Complaint's author] reply, Mar 12, 2021
                                                        Hi Debashish, no I havent recieved it yet..its been over a month
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                                                          Spandana Veronika
                                                          Feb 22, 2021
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                                                          Today I purchased sql coarse in udemy around 449.but I'm unable to find it in my udemy account. I didn't get any receipt from udemy or Google Play also. I paid through net banking money deducted but unable to access.please sort it out as soon as possible.
                                                          Did you get back the amount ? I am also facing the issue
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                                                            Pulkit Pal
                                                            Feb 15, 2021
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                                                            I had made payment of Rs. 449/ twice.

                                                            The payment is deducted from my bank account but course is still showing unpaid.

                                                            Please help

                                                            Email id- [protected]@gmail.com
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