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Atharav1306
from Mumbai, Maharashtra
Sep 17, 2019
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Website: www.udemy.com

Date :17/09/2019
I purchased a course on udemy android app. Course name is (Complete python bootcamp: go from zero to hero in python 3). The money was debited from my account. But the course was not added to my account. Whether the money was received by you? Please provide me the course or refund my money.

Transaction id: axi11d9458f32d04e83a4b7bdba7eb7a61f

This is the link of the course that i joined :
https://www.udemy.com/complete-python-bootcamp/
Sep 17, 2019
Complaint marked as Resolved 
the money was credited later in my account it was due to transaction failure, i got my money back on phonepay via google pay.
Sep 17, 2019
Updated by Atharav1306
the money amount is 500 .Kindly please refund me
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    J
    Jyotisinha23
    from Bengaluru, Karnataka
    Jun 13, 2019
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    Date: June 11, 2019
    Order #: DP-666D4B7059334F676D4B5743

    I purchased 4 courses for Rs 400 but Rs 1946 was debited from account (although receipt is Rs 400).I have supporting transaction details by bank:
    Transaction remark: MIN/UDEMY ONLI/[protected]/822786
    But they are not solving the issue and asking for more details .
    Don't you have logs at your end, they are asking for more bank details which I think is not safe to provide them .Please refund my extra money.
    Jun 14, 2019
    Updated by Jyotisinha23
    no response
    In filter option there is option for free course but now it is not showing for any courses

    please solve this bug as soon as possible.
    I buy online course from Udemy and money I'd deducted from my account but I don't receive course.
    Link of course
    I saw this and paid for it
    https://www.udemy.com/share/100068B0oad11XR3g=/
    Transaction no.

    [protected]
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      S
      Sangeeth Rajan
      from Mumbai, Maharashtra
      Jun 6, 2019
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      Address: Chennai, Tamil Nadu

      I am sangeeth rajan s, on 5th june i purchased a course on udemy android app. The money was debited from my account. But the course was not added to my account. Whether the money was received by you? If the transaction was failed please initiate refund. I paid rs.565 (Inr)

      My payment ref no.: [protected]igaghgdpf0transfer

      Description : to transfer - inb times of money limited-
      Jun 06, 2019
      Updated by Sangeeth Rajan
      I didn't get the receipt for the transaction. I paid the money via Google. When I see the transaction history, it's empty. There is no record of transaction but the money was debited from my account. Kindly intimate the refund process.
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        K
        Khemraj Bawaskar
        from Kanpur, Uttar Pradesh
        Mar 28, 2019
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        Thank you for using State Bank Internet Banking. Reference No. for transaction of Rs. 800.0 from A/c ending 5075 to Times of Money Limited on 28-Mar-19 at 15:03 is IGAFTKUTT3.If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your INB credentials. You may also call[protected]. Download YONO @ www.yonosbi.com
        Transaction was not completed successfully but money is deducted from my account .
        My email id [protected]@gmail.com
        Please look into this matter as soon as possible
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          M
          MSahithi
          from Guntur, Andhra Pradesh
          Dec 22, 2018
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          Good morning,
          I have made a payment to an online course yesterday for rs 799 0n 21st december 2018. The course wasn’t delivered. Today that is 22nd december 2018 an amount of rs 2099 has been cut from my account with out my permission for the same course and the course is delivered. I would like to get my refund. Waiting for an explanation.
          Thank you.
          I've paid for a course in udemy but i still can't access it since it's showing the payment is still not done. I'm providing the transaction details from my bank. Please see to it
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            S
            sultansyed888
            from Hyderabad, Telangana
            Sep 5, 2018
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            Address: Hyderabad, Andhra Pradesh, 500027
            Website: www.udemy.com

            Hi,

            I have purchased some courses on udemy by paying using debit card,
            But did not liked the courses, so returned them with in an hour, they said it is a reversal and you cant expect your payment with in 24 hours, but still 5 days completed i have not received the payment.

            My email: [protected]@gmail.com

            Please solve this asap.

            Thank you,
            Sir i purchased four courses from udemy for 2560 inr on 13.06.19, but when I log in i find no record of the previous courses or the four purchased courses.
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              A
              Anurag Yadwanshi
              from Dehra Dun, Uttarakhand
              Jun 23, 2018
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              Address: Jhansi, Uttar Pradesh
              Website: www.udemy.com

              Recently i have purchased a course on udemy on machine learning and i realised that it was not suitable so i requested a refund and i have not received refund but the course is removed from my course but udemy says to contact google support but google support does not reply me after my complaint. So now i only want my refund back to my account.
              My name is anurag yadav and
              No. Is [protected] i
              Account no. [protected]
              State bank of india
              Jun 25, 2018
              Updated by Anurag Yadwanshi
              still not got refund
              Jun 26, 2018
              Updated by Anurag Yadwanshi
              please help me getting my refund i have an sbi account and my mail id is
              [protected]@gmail.com
              I have done a payment to google playstore udemy app of INR 725 on[protected]
              at 7.09pm, regarding an IOT course.The amount got deducted but payment hasn't been done to google playstore udemy app.Please refund the money or resolve the issue.
              The reference number for the payment is :IGAEMAEHR2
              A complaint regarding amount of INR 725 getting deducted but payment not done the playstore udemy app was made on[protected].The reference number for the payment is :IGAEMAEHR2.But has responded till now.
              i would be grateful if issue has been solved quickly.
              A complaint regarding amount of INR 725 getting deducted but payment not done the playstore udemy app was made on[protected].The reference number for the payment is :IGAEMAEHR2.But noone has responded till now.
              i would be grateful if issue has been solved quickly.
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                K
                kamal550
                from Mayiladuthurai, Tamil Nadu
                Jun 12, 2018
                Resolved
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                Resolved

                Address: 625009
                Website: www.udemy.com

                I have purchased a couse from udemy app and money has deducted from my account but the course has not been offered to me.
                I have been trying for a refund but their is no reply money has been debited from my account .
                I request you to take neccesery action and refund my amount as soon as possible.
                If not, tell me the steps how to resolve this issue with SBI Bank
                Jun 15, 2018
                Complaint marked as Resolved 
                I have planned to purchase a course in Udemy on June 12, 2018.But unfortunately I didn't get any information from Udemy Website regarding my purchase and Money got deducted by Times Of Money Website.So i took a quick action and filed a complaint on June 12, 2018 in Consumer Complaints Forum.Within 3 days i got my Money Back (i.e) on June 15, 2018 they refunded my amount. But i am still stuck with this question. Why my money got deducted by Times Of Money while i am purchasing the course in Udemy? Anyway...Thanks for the steps taken regarding my complaint and also for refunding money.
                Jun 12, 2018
                Updated by kamal550
                MAIL ID: [protected]@gmail.com
                I purchased course from udemy yesterday a.d today two times but money is bedit from my account but i didnot get the course
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