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J
Jyotisinha23
from Bengaluru, Karnataka
Jun 13, 2019
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Date: June 11, 2019
Order #: DP-666D4B7059334F676D4B5743

I purchased 4 courses for Rs 400 but Rs 1946 was debited from account (although receipt is Rs 400).I have supporting transaction details by bank:
Transaction remark: MIN/UDEMY ONLI/[protected]/822786
But they are not solving the issue and asking for more details .
Don't you have logs at your end, they are asking for more bank details which I think is not safe to provide them .Please refund my extra money.
Jun 14, 2019
Updated by Jyotisinha23
no response
In filter option there is option for free course but now it is not showing for any courses

please solve this bug as soon as possible.
I buy online course from Udemy and money I'd deducted from my account but I don't receive course.
Link of course
I saw this and paid for it
https://www.udemy.com/share/100068B0oad11XR3g=/
Transaction no.

[protected]
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    S
    Sangeeth Rajan
    from Mumbai, Maharashtra
    Jun 6, 2019
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    Address: Chennai, Tamil Nadu

    I am sangeeth rajan s, on 5th june i purchased a course on udemy android app. The money was debited from my account. But the course was not added to my account. Whether the money was received by you? If the transaction was failed please initiate refund. I paid rs.565 (Inr)

    My payment ref no.: [protected]igaghgdpf0transfer

    Description : to transfer - inb times of money limited-
    Jun 06, 2019
    Updated by Sangeeth Rajan
    I didn't get the receipt for the transaction. I paid the money via Google. When I see the transaction history, it's empty. There is no record of transaction but the money was debited from my account. Kindly intimate the refund process.
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      K
      Khemraj Bawaskar
      from Kanpur, Uttar Pradesh
      Mar 28, 2019
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      Thank you for using State Bank Internet Banking. Reference No. for transaction of Rs. 800.0 from A/c ending 5075 to Times of Money Limited on 28-Mar-19 at 15:03 is IGAFTKUTT3.If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your INB credentials. You may also call[protected]. Download YONO @ www.yonosbi.com
      Transaction was not completed successfully but money is deducted from my account .
      My email id [protected]@gmail.com
      Please look into this matter as soon as possible
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        M
        MSahithi
        from Guntur, Andhra Pradesh
        Dec 22, 2018
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        Good morning,
        I have made a payment to an online course yesterday for rs 799 0n 21st december 2018. The course wasn’t delivered. Today that is 22nd december 2018 an amount of rs 2099 has been cut from my account with out my permission for the same course and the course is delivered. I would like to get my refund. Waiting for an explanation.
        Thank you.
        +1 photos
        I've paid for a course in udemy but i still can't access it since it's showing the payment is still not done. I'm providing the transaction details from my bank. Please see to it

        an online course - Comment #3464642 - Image #0
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          S
          sultansyed888
          from Hyderabad, Telangana
          Sep 5, 2018
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          Address: Hyderabad, Andhra Pradesh, 500027
          Website: www.udemy.com

          Hi,

          I have purchased some courses on udemy by paying using debit card,
          But did not liked the courses, so returned them with in an hour, they said it is a reversal and you cant expect your payment with in 24 hours, but still 5 days completed i have not received the payment.

          My email: [protected]@gmail.com

          Please solve this asap.

          Thank you,
          Sir i purchased four courses from udemy for 2560 inr on 13.06.19, but when I log in i find no record of the previous courses or the four purchased courses.

          courses refunded payment not received - Comment #3460466 - Image #0
          courses refunded payment not received - Comment #3460466 - Image #1
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            A
            Anurag Yadwanshi
            from Dehra Dun, Uttarakhand
            Jun 23, 2018
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            Address: Jhansi, Uttar Pradesh
            Website: www.udemy.com

            Recently i have purchased a course on udemy on machine learning and i realised that it was not suitable so i requested a refund and i have not received refund but the course is removed from my course but udemy says to contact google support but google support does not reply me after my complaint. So now i only want my refund back to my account.
            My name is anurag yadav and
            No. Is [protected] i
            Account no. [protected]
            State bank of india
            +1 photos
            Jun 25, 2018
            Updated by Anurag Yadwanshi
            still not got refund
            Jun 26, 2018
            Updated by Anurag Yadwanshi
            please help me getting my refund i have an sbi account and my mail id is
            [protected]@gmail.com
            I have done a payment to google playstore udemy app of INR 725 on[protected]
            at 7.09pm, regarding an IOT course.The amount got deducted but payment hasn't been done to google playstore udemy app.Please refund the money or resolve the issue.
            The reference number for the payment is :IGAEMAEHR2

            not got refund on my course purchased on udemy - Comment #3227738 - Image #0
            A complaint regarding amount of INR 725 getting deducted but payment not done the playstore udemy app was made on[protected].The reference number for the payment is :IGAEMAEHR2.But has responded till now.
            i would be grateful if issue has been solved quickly.
            A complaint regarding amount of INR 725 getting deducted but payment not done the playstore udemy app was made on[protected].The reference number for the payment is :IGAEMAEHR2.But noone has responded till now.
            i would be grateful if issue has been solved quickly.
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              K
              kamal550
              from Mayiladuthurai, Tamil Nadu
              Jun 12, 2018
              Resolved
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              Resolved

              Address: 625009
              Website: www.udemy.com

              I have purchased a couse from udemy app and money has deducted from my account but the course has not been offered to me.
              I have been trying for a refund but their is no reply money has been debited from my account .
              I request you to take neccesery action and refund my amount as soon as possible.
              If not, tell me the steps how to resolve this issue with SBI Bank
              Jun 15, 2018
              Complaint marked as Resolved 
              I have planned to purchase a course in Udemy on June 12, 2018.But unfortunately I didn't get any information from Udemy Website regarding my purchase and Money got deducted by Times Of Money Website.So i took a quick action and filed a complaint on June 12, 2018 in Consumer Complaints Forum.Within 3 days i got my Money Back (i.e) on June 15, 2018 they refunded my amount. But i am still stuck with this question. Why my money got deducted by Times Of Money while i am purchasing the course in Udemy? Anyway...Thanks for the steps taken regarding my complaint and also for refunding money.
              Jun 12, 2018
              Updated by kamal550
              MAIL ID: [protected]@gmail.com
              I purchased course from udemy yesterday a.d today two times but money is bedit from my account but i didnot get the course

              purchasing of course in udemy - Comment #3427284 - Image #0
              purchasing of course in udemy - Comment #3427284 - Image #1
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