Udemy Complaints & Reviews
bought 540 course on udemy
| Address: Sivasagar, Assam |
| Website: www.udemy.com |
I have bought a course twice of ₹ 540 on udemy and even the transaction is done, it says that there is an error. I had high hopes of learning through this app. So i decided to buy an online course. But after this issue i have lost faith. This happened twice. There is no way of refund either. Kindly look into this issue and give me my money back as soon as possible.
View replies
Helpful
Found this helpful?
1 Comment
Post your Comment
Resolved
Resolved
I purchased a course but it was not added to my course
| Website: www.udemy.com |
Date :17/09/2019
I purchased a course on udemy android app. Course name is (Complete python bootcamp: go from zero to hero in python 3). The money was debited from my account. But the course was not added to my account. Whether the money was received by you? Please provide me the course or refund my money.
Transaction id: axi11d9458f32d04e83a4b7bdba7eb7a61f
This is the link of the course that i joined :
https://www.udemy.com/complete-python-bootcamp/
I purchased a course on udemy android app. Course name is (Complete python bootcamp: go from zero to hero in python 3). The money was debited from my account. But the course was not added to my account. Whether the money was received by you? Please provide me the course or refund my money.
Transaction id: axi11d9458f32d04e83a4b7bdba7eb7a61f
This is the link of the course that i joined :
https://www.udemy.com/complete-python-bootcamp/
Sep 17, 2019
Complaint marked as Resolved the money was credited later in my account it was due to transaction failure, i got my money back on phonepay via google pay.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Post your Comment
courses
Date: June 11, 2019
Order #: DP-666D4B7059334F676D4B5743
I purchased 4 courses for Rs 400 but Rs 1946 was debited from account (although receipt is Rs 400).I have supporting transaction details by bank:
Transaction remark: MIN/UDEMY ONLI/[protected]/822786
But they are not solving the issue and asking for more details .
Don't you have logs at your end, they are asking for more bank details which I think is not safe to provide them .Please refund my extra money.
Order #: DP-666D4B7059334F676D4B5743
I purchased 4 courses for Rs 400 but Rs 1946 was debited from account (although receipt is Rs 400).I have supporting transaction details by bank:
Transaction remark: MIN/UDEMY ONLI/[protected]/822786
But they are not solving the issue and asking for more details .
Don't you have logs at your end, they are asking for more bank details which I think is not safe to provide them .Please refund my extra money.
View replies
In filter option there is option for free course but now it is not showing for any courses
please solve this bug as soon as possible.
please solve this bug as soon as possible.
I buy online course from Udemy and money I'd deducted from my account but I don't receive course.
Link of course
I saw this and paid for it
https://www.udemy.com/share/100068B0oad11XR3g=/
Transaction no.
[protected]
Link of course
I saw this and paid for it
https://www.udemy.com/share/100068B0oad11XR3g=/
Transaction no.
[protected]
Helpful
Found this helpful?
2 Comments
Post your Comment
I purchased a course but that was not added to my courses
| Address: Chennai, Tamil Nadu |
I am sangeeth rajan s, on 5th june i purchased a course on udemy android app. The money was debited from my account. But the course was not added to my account. Whether the money was received by you? If the transaction was failed please initiate refund. I paid rs.565 (Inr)
My payment ref no.: [protected]igaghgdpf0transfer
Description : to transfer - inb times of money limited-
My payment ref no.: [protected]igaghgdpf0transfer
Description : to transfer - inb times of money limited-
Helpful
Found this helpful?
Write a comment
Post your Comment
transaction was not successful for "web developer course" but amount deducted from account
Thank you for using State Bank Internet Banking. Reference No. for transaction of Rs. 800.0 from A/c ending 5075 to Times of Money Limited on 28-Mar-19 at 15:03 is IGAFTKUTT3.If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your INB credentials. You may also call[protected]. Download YONO @ www.yonosbi.com
Transaction was not completed successfully but money is deducted from my account .
My email id [protected]@gmail.com
Please look into this matter as soon as possible
Transaction was not completed successfully but money is deducted from my account .
My email id [protected]@gmail.com
Please look into this matter as soon as possible
Helpful
Found this helpful?
Write a comment
Post your Comment
an online course
Good morning,
I have made a payment to an online course yesterday for rs 799 0n 21st december 2018. The course wasn’t delivered. Today that is 22nd december 2018 an amount of rs 2099 has been cut from my account with out my permission for the same course and the course is delivered. I would like to get my refund. Waiting for an explanation.
Thank you.
I have made a payment to an online course yesterday for rs 799 0n 21st december 2018. The course wasn’t delivered. Today that is 22nd december 2018 an amount of rs 2099 has been cut from my account with out my permission for the same course and the course is delivered. I would like to get my refund. Waiting for an explanation.
Thank you.
View replies
I've paid for a course in udemy but i still can't access it since it's showing the payment is still not done. I'm providing the transaction details from my bank. Please see to it
Helpful
Found this helpful?
1 Comment
Post your Comment
courses refunded payment not received
| Address: Hyderabad, Andhra Pradesh, 500027 |
| Website: www.udemy.com |
Hi,
I have purchased some courses on udemy by paying using debit card,
But did not liked the courses, so returned them with in an hour, they said it is a reversal and you cant expect your payment with in 24 hours, but still 5 days completed i have not received the payment.
My email: [protected]@gmail.com
Please solve this asap.
Thank you,
I have purchased some courses on udemy by paying using debit card,
But did not liked the courses, so returned them with in an hour, they said it is a reversal and you cant expect your payment with in 24 hours, but still 5 days completed i have not received the payment.
My email: [protected]@gmail.com
Please solve this asap.
Thank you,
View replies
Sir i purchased four courses from udemy for 2560 inr on 13.06.19, but when I log in i find no record of the previous courses or the four purchased courses.
Helpful
Found this helpful?
1 Comment
Post your Comment
not got refund on my course purchased on udemy
| Address: Jhansi, Uttar Pradesh |
| Website: www.udemy.com |
Recently i have purchased a course on udemy on machine learning and i realised that it was not suitable so i requested a refund and i have not received refund but the course is removed from my course but udemy says to contact google support but google support does not reply me after my complaint. So now i only want my refund back to my account.
My name is anurag yadav and
No. Is [protected] i
Account no. [protected]
State bank of india
My name is anurag yadav and
No. Is [protected] i
Account no. [protected]
State bank of india
View replies
I have done a payment to google playstore udemy app of INR 725 on[protected]
at 7.09pm, regarding an IOT course.The amount got deducted but payment hasn't been done to google playstore udemy app.Please refund the money or resolve the issue.
The reference number for the payment is :IGAEMAEHR2
at 7.09pm, regarding an IOT course.The amount got deducted but payment hasn't been done to google playstore udemy app.Please refund the money or resolve the issue.
The reference number for the payment is :IGAEMAEHR2
A complaint regarding amount of INR 725 getting deducted but payment not done the playstore udemy app was made on[protected].The reference number for the payment is :IGAEMAEHR2.But has responded till now.
i would be grateful if issue has been solved quickly.
i would be grateful if issue has been solved quickly.
A complaint regarding amount of INR 725 getting deducted but payment not done the playstore udemy app was made on[protected].The reference number for the payment is :IGAEMAEHR2.But noone has responded till now.
i would be grateful if issue has been solved quickly.
i would be grateful if issue has been solved quickly.
Helpful
Found this helpful?
3 Comments
Post your Comment
Resolved
Resolved
purchasing of course in udemy
| Address: 625009 |
| Website: www.udemy.com |
I have purchased a couse from udemy app and money has deducted from my account but the course has not been offered to me.
I have been trying for a refund but their is no reply money has been debited from my account .
I request you to take neccesery action and refund my amount as soon as possible.
If not, tell me the steps how to resolve this issue with SBI Bank
I have been trying for a refund but their is no reply money has been debited from my account .
I request you to take neccesery action and refund my amount as soon as possible.
If not, tell me the steps how to resolve this issue with SBI Bank
Jun 15, 2018
Complaint marked as Resolved I have planned to purchase a course in Udemy on June 12, 2018.But unfortunately I didn't get any information from Udemy Website regarding my purchase and Money got deducted by Times Of Money Website.So i took a quick action and filed a complaint on June 12, 2018 in Consumer Complaints Forum.Within 3 days i got my Money Back (i.e) on June 15, 2018 they refunded my amount. But i am still stuck with this question. Why my money got deducted by Times Of Money while i am purchasing the course in Udemy? Anyway...Thanks for the steps taken regarding my complaint and also for refunding money.
View replies
I purchased course from udemy yesterday a.d today two times but money is bedit from my account but i didnot get the course
Helpful
Found this helpful?
1 Comment
Post your Comment
Udemy Recent Comments
- Mastering Data structures and Algorithms using c and C++
I have purchased a a course ob mastering data...
1 - Courses purchased through google pay UPI but not visible
Its showing pending state. I bought 6 courses...1 - Amount paid but course not booked
Hi, I made payment of Rs.455 via Phonepe...1 - Amount deducted but course not added
I have purchased color grading course fcpx...1 - Amount deducted but course not added to my account
I have made the payment via phonepe to Udemy...1
I tried to have a chat with them but no reply..
This is harassment for customer.. You guys don't have any proper system to put a complaint in your app.. That's ridiculous.
It's absolutely not acceptable.