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Um Motors Complaints & Reviews

S
susil mohanty
from Delhi, Delhi
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after sales service & spares

Address:Hyderabad, Telangana

Dear friends,
I am susil from hyderabad.
I brought this bike on dec-2017, & drove 2100 only.
I am also having same common problems as others, like starting issues, over heating of engine, chain sounds, ignition off during gear shifting, rear break not working, etc &etc.
I missed last two service due to um has stopped his service almost all over india. How it could be...? Small to small spares like usb port cover...
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S
Salpar
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disaster service

Address:10B Khanmiyan Masjid St, 627006

Greetings,

I purchased um classic 2018 from coimbatore dealer after promised to continue the service from madurai dealer. I did only 1st service only, since may 2019 no response from either any dealers. Even i tried to contact chennai & salem dealers but no positive response. Since then no service was carried out as my bike has lots of issues i. E. Self start, due to that i cannot even try a service to a local mechanic. br...
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S
surendraraj08
from Arcot, Tamil Nadu
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coolant oil and radiator

Address:Nandhanam chennai, Chennai, Tamil Nadu, 600041

I have purchased renegade commando having registration no. Tn07 cl 9966 united motors chennai on 10/12/2017. After 2 to 3 months the bike has developed starting problem. After first servicing the problem was resolved upto 50 %. But the bike has developed some more problems such as
1) knocking from engine
2) head light problem
3) when clutch is engaged the bike comes to hault.
4) coolant breakage, radiator fan problembr...
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M
Mohit2504
from Mumbai, Maharashtra
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commando

Address:Sawali mitors, Pune, Maharashtra, 411028

The company is shut down and service guys are charging way more than the market price and not fixing all problems.
They are either saying the part is being imported from china that's why it's costly and there is no reference for actual price. Everytime they are fixing part of it.. If the company is shut down how will we get support and the service guys also not giving the parts which are in warranty... They are saying that company...
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C
chakor1967
from Pune, Maharashtra
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renegade commando

Address:Pune, Maharashtra, 413102

I have purchased renegade commando having registration no. Mh 42 au 8500 from savali motors, pune on 10/1/2018. After 2 to 3 months the bike has developed starting problem. After first servicing the problem was resolved upto 50 %. But the bike has developed some more problems such as
1) knocking from engine
2) head light problem
3) when clutch is engaged the bike comes to hault.
4) fuel meter problem.
5)...
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P
Prakalp Singh
from Lucknow, Uttar Pradesh
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renegade commando! a cheating

Address:Lucknow, Uttar Pradesh, 226017

I purchased renagade comondo o[censored]nited motors 1.5 years back for 211000 rs since then the for most of the times i just search for mechanics to repair the bike. Bikes run only 7599 km. Service station closed in lucknow now and tell us go to kanpur for servicing.
My bike is overheating cannot go even 2 km how i approch to kanpur when they promise to give service in lucknow.
The company is just manipulating consumers! We want our...
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Address:Delhi, New Delhi, Delhi, 110086
Website:Um motors

Fraud um company
I purchased my um renegade sports bike in 2019
And i visit in the service stations they are saying that there is no free services are there because um company has been closed
And there is no parts available in sevice centers
Fraudd um company they arfraudod to the new people who purchasing new bike on the time of purchasing they are saying that this is very good bike service centres are good...
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R
rexwilliams
from Delhi, Delhi
Dec 3, 2021
This thread was updated on Dec 3, 2021
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um renegade commando servicing

Address:A159, STREET NO 02, QUTUB VIHAR I GOYLA DAIRY, New Delhi, Delhi, 110071
Website:WWW.GLOBALTRAVELWORLD.IN

Hi team,

My name is praveen kumar and i bought a um renegade commando bike for me. It was a tie up with um lohia motors in india. I spent more than 2 lakh rupees on this bike. Now, um do not have any tie up with any of the companies in india.

I have a simple question. How it is possible that a company sold thousands of bikes and now they are not providing services to their customers? How government has allowed...
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J
Johhn
from Kolkata, West Bengal
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service and parts

Address:6 rose merry lane howrah 1 south near raghav mall above tata sky office 5th fllor Same as 1, 711101
Website:Umco.in

This is to inform you dat i piyush gohel owner o[censored]m bike kolkotta has given my bike for service n insurance claims bike got accident n engine damage insurance co pases my claim n order to proceed work but form last 15 days dey are not taking any action just saying company is not providing parts so its a big co and cant provide parts its disguisting so kindly fix my problm fast already si late now....
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A
anro009
from Mumbai, Maharashtra
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pathetic bike and worse service center

Address:Jagatpuri, New Delhi, Delhi, 110092

I bought the bike 2 years ago and already have to use road side assistance 4 times during this time as bike would not start due to some or the other reasons. Last week the bike got wet in the rain and it would not start. I got my bike to service center (Thanks to rsa) and i was told that i would get my bike in a couple of days but when i got there 3 days later i was told that they could not charge the battery as their battery charger is not...
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S
shah_0111
from Mumbai, Maharashtra
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worst after sale service

Address:395009

Myself naresh m shah i have renegade green commando its been a whole week i have given my bike for service in surat city showroom but they are not giving proper reply and giving worst reasons that electricity is not there and harassing the customers.
I'm travelling everyday by cab as they are not giving bike and giving rude replies. They are not also providing good customer services just saying that if you want to do then keep your...
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V
Vignesh Dayalan
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part replacement - ecu / chain guard

Address:539, Anna Salai, Nandanam, Chennai, Tamil Nadu 600035, India, 600037
Website:www.uml.co.in

Hello, i'm vignesh dayalan. I have a renegade commando black - in which i have engine cut off issue. The service people said that it is because of the ecu, which the head office is doing a software remapping in ecu and will be sending it to replace in bikes. The madras um branch head - gopinath, told me this on february 2019. It is june 2019 now, still they are saying the part has been sent to remapping and not yet dispatched. Pathetic. Everyweek...
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S
from Bengaluru, Karnataka
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no service or spare parts available

Address:Bangalore, Karnataka, 560037
Website:www.uml.co.in

I bought commando on March 2017 along with paid extended warranty. I am facing servicing issue as there is no service center with expert mechanics. Also there is unavailability of bike spare parts. My servicing date is due but none of the service centers are ready to take bike as they are closing down the service station.
Need immediate attention as the bikes are expensive and commitment is not served as stated during purchase of the...
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S
Sachin Zx
from Mumbai, Maharashtra
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booking cancellation

Address:Express housing colony, Kozhikode, Kerala, 673005
Website:[email protected]

A few month before, i went to um renegade showroom in my place. (Kerala, calicut). From there, i booked a renegade commando
Sport s 300 (Young orange) model bike for rs 5000/-, for some personal reasons, i can not buy that bike right now. So i contacted him with the franchise dealer,
But now it's been for a month and half, so far they have not done any kind of action that can give me back the money by canceling that booking....
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C
c. ravi kishore
from Hyderabad, Telangana
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service and availability of spares

Address:Hyderabad, Telangana, 500073

I have purchased renegade commando classic 300cc in 2017 oct, bs iv, i am facing this coolant boiling issue since 4months. This company is not at all providing spares to the service dealers. My vehicle is under warranty but even though i am not getting the spares. After buying this bike life has been dedicated to service center no office and home.

I worst vehicle with poor company service and spares availability, no customer...
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A
Abhijitmittal91
from Delhi, Delhi
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pathetic after sales service

Address:4 Minto road, Allahabad, Uttar Pradesh, 211002

I had purchased renegade commando classic 300 cc and at the time of purchase the sales people were all over me to elucidate the superiority of this bike over all the others present in the market. Had also promised to assist in a seamless after sales service experience. However, now they don't even respond properly to calls and come up with excuses like they don't have technicians etc. I am a super dissapointed and dissatisfied customer from...
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M
muralidhar23
from Delhi, Delhi
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dissatisfied customer of um renegade commando

Address:560023

This is a dissatisfied customer
who has bought "Renegade commando carburetor BS4" in the month of November 11, 2018.

1. I have purchased the bike in "square auto / Silicon City UM" sudhama Nagar, Lal Bagh road branch.

One the day of booking the dealer proposed me for a modification which was good and duly agreed by my side and paid all the charges along with the cost of my bike in CASH .

2....
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Y
Yuvaraj Rajan
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renegade commando mojave

Address:600100

I bought this bike early 2018 at nandanam branch, chennai. With in 7 months i faced a problem in my engine, that started leaking oil. After servicing the problem occurred again and again which makes me to raise complaint 5 times with in another 6 months. I have all the email conversations with me. Each time i raise a complaint i need to struggle with them to make it done asap.

They are not at all responsible to fulfill the...
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+1 videos
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S
sreeabd360
from Chennai, Tamil Nadu
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facing issues from the date I purchased this bike

Address:Hawk Motors nandanam, Chennai, Tamil Nadu
Website:www.uml.co.in

I bought renegade commando burgundy shine from chennai ambattur showroom on 11 apr 2018..in the beginning it started with over heat and white smoke problem i gave it to service in a week since i bought that to sort this and they have done (Good) thats the only issue they have sorted for me and then every month i would be giving my bike for service like clutch issues, gear harder, rear front suspension, noise from rear, not starting when its...
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S
Shahul Addy
from Lucknow, Uttar Pradesh
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commando renegade classic

Address:139 meerpur cantt, Kanpur, Uttar Pradesh, 208004
Website:[email protected]

Hello sir... I have purchased my bike in october 2017 and from the first day i have faced many problems like the bike always stop frequently and don't start i have complained many times to the showroom and every time they said that the issue has been resolved but it's not resolved... I have also given my bike to showroom for 1 and half months but still the issue is not resolved and also complaint to your delhi head office but from there also...
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Address:A101majlis park Delhi 110033, New Delhi, Delhi

I have renegade commando may 2017 model. I have battery issue since i purchased. I submitted my problem in service center in tilak nagar so many times but there is no positive response. Whenever i mentioned my problem they said that there is shortage of parts in service center.
If there is any feedback response please contact me at this number [protected], [protected], [protected]@gmail.com or [protected]@gmail.com
No need...
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K
Kumaresandare
from Jasidih, Jharkhand
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starting trouble

Address:Chennai, Tamil Nadu, 600039

My bike renegade commando 300cc green
Regularly i am facing an issue in week battery from the first day of my purchase. Hardly i have sent my bike under towing 3 to 4 times regarding same issue. Still the problem exist till now. I don't know what the hell the service they are providing for customers. Already i have recommended them to check any electrical issue. I really regret to use this bike with this worst condition. I feel agitation...
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F
faizan44
from Ahmedabad, Gujarat
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um renegade commando

Address:383315

I don"t like to tell you dear sir/medam

Sorry, for this kind off behave from me, but the think is why someone behave like this, i am tired bcoz off your service and after that renegade 300cc, i am advising you guys never buy anything from this cop., i am really unsatisfide for the service,

The problam is my bike had so many issues but the most one is i am going to share with you is a when i changed ger 2nd,...
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T
Tagur Krishna
from Ongole, Andhra Pradesh
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battery replacement

Address:530027

I purchased my um renegade in 2018 january and now i have the issue with the battery and i still have a warranty when i called to service center they are no batteries with them can you please resolve my issue as quickly as possible. Make the battery done and please make the battery be replaced and provide me a temporary battery if possible. I have not used my bike for 10 days and the battery was dead and please replace the battery as quickly...
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A
ASAD NAFIS
from Gurgaon, Haryana
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faulty bike

Address:New Delhi, Delhi, 110002

I hv purchased renegade commando mojave from delhi connaught place showroom, sharing the problems faced in just 25 days (Invoice attached below)
1. Since 1st day of delivery missing problem happened, secondly meter glass had a scratch for which i had to revisited showroom next day for repairing
2. After few days clutch got jammed for which i visited the service centre apprx 25 kms from my house to get them changed
3....
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B
bharatgite
from Mumbai, Maharashtra
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bike issue

Address:Mumbai City, Maharashtra, 400016
Website:www.umglobal.com

Dear Sir

This is to state that we had purchased a bike in 2017, there are many issues in it.

firstly there is a starting issue and also battery doesn't last long. Noe the service center at rabale is also closed.

Getting some sort of sound in the chain. also the parts are not available.
This is a cheating. customer care also doesnt take the call for complaints.

Kindly look...
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S
StEpuP TaMiZh PaSaNgA
from Coimbatore, Tamil Nadu
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service centers

Address:Coimbatore, Tamil Nadu, 641016

If any problem in my bike the service centers is not available on any time ill ask previous staffs they said the um showroom is changed to another hand so i dont know... This is the way the company service the customers. Give any information about how to solve the bike's problems. Dont skip the like this. Now i need service for my bike do this quickly....
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K
Krrish sharma 2511
from New Delhi, Delhi
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all side problem in my bike

Address:New Delhi, Delhi, 110059

I was purchased renegade camanodo bike but it has so many problem in engine, sencer, i am not ridding my bike as long route becz they off in between my route i m farstate of him nd his service center. I was go again nd again in his service station they all are reply me bike is ok but i knw bike is in bad condition.

Contact me
[protected]...
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A
Akash Deep Shukla
from Rampur, Uttar Pradesh
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bad services and forgery by chawla motors agra

Address:Agra, Uttar Pradesh

I have renegade sports 300 and today i went to tntmotors for its servicing they are not using the engine oil and coolant recommended by the company they are using gulf 15w50 which is of around 300rs in market nd selling it at 565 rs nd low grade coolant at higher price charge of their service is 590 in which they dont even wash the bike..
I will never buy um bike in my whole life...
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P
Prince Muneeb
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint for rusting on body and starting problem

Address:New Delhi, Delhi, 110006

I have purchase the um renegade commando mojave in 13 september 2018 and my invoice no is Vs[protected] i have puchased from um cannought place in delhi.From the first day i am getting starting problem and missing problem and after 6 days i see that rust is coming on my back fender i have visited the showroom but they said that to go to the service center and tell them about rusting and also saying that parts are not ready and take time. I...
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