Unibic Biscuits India Pvt. Ltd
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Unibic Biscuits India Pvt. Ltd Complaints & Reviews

M
Oct 1, 2025
Oct 1, 2025
This thread was updated on Oct 1, 2025
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Taste of latest orange flash cookies biscuit packet

This latest orange splash cookies are not tastes good. It tastes like the low quality orange flavour biscuits that I used to eat in my childhood. It tastes like that . I don't know why you are making poor quality biscuits.
Before there are other flavour biscuits in orange colour packets, those tastes like too good.
But you want to make yoursel[censored]npopular that's why you are making these flavoured biscuits🙃...
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Urja Kudalkar
Apr 2, 2024
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I am complaining about unhygien

I have brought unibic chocolate flavored biscuits, when I was about to take a bite for second biscuits I ss there was hair in the biscuit....
+3 photos
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Sandy955
from Delhi, Delhi
Feb 19, 2024
Feb 19, 2024
This thread was updated on Feb 19, 2024
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Address: 1134 shreeram nivas,2nd floor,HAL 2nd stage,100 feet road,Indiranagar,Bengaluru 560038 Karnataka

Recently i have ordered Unibic choco kiss cookies from blinkit. When i open the box i have found couple of empty packets in it. I feel i got scammed by unibic. we are paying for complete box and getting less items in it. I recommend not to use unibic product anymore. i have all the proofs with me. photos and video i have made when i got these empty packets.
+1 photos
Feb 19, 2024
Updated by Sandy955
Subject: Urgent Complaint Regarding Recent Purchase o[censored]nibic choco kiss cookies - Order #ORD[protected] from blinkit

Dear Customer/ consumer Service Team,

I hope this finds you well. I am writing to report a significant issue with my recent order, #ORD[protected] placed on 17 Feb 2024. Unfortunately, the experience has left me extremely dissatisfied, and I am reaching out in hopes of resolving the matter promptly.

Order Details:
- Order Number: #ORD[protected]
- Date of Purchase: 17 Feb 2024

Description of Issue:-
I have ordered from Blinkit. In my order I order for Unibic choco kiss cookies for my kids. When I open this box o[censored]nibic cookies I found 3 empty pouches. It's very hard to understand how you got these type of empty pouches in IT? I got shoked when I got this and immediately I thought to email this and let you people know about this.

I feels I got scammed by Unibic, because I paid for 40 units but 3 of them were already empty.

I have attached photos and videos documenting of the missing items.

As a loyal customer, I expect a prompt resolution to this matter. Ideally, I would appreciate a full refund for the missing items, along with assurances that steps will be taken to prevent such incidents from occurring in the future.

- Name: Sandeep singh
- Email: [protected]@gmail.com
- Phone: +91 [protected]

I kindly request that you prioritize this complaint and provide a timely response. Your attention to this matter is greatly appreciated.

Thank you for your understanding and cooperation.

Sincerely,
Sandeep singh
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    R
    Dec 16, 2023
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    Address: At d mart nanded

    The biscuit are packet well I have borrowed it from d mart nanded. I eat half of a packet of it and got a worms inside it not one they are 5 in no the complain is form kapil.please make sure no one again can make this thing 😠😠😠
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      Vaibhav Kharkar
      May 24, 2023
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      Found hair in the package

      Address: 58 gawad house ,gaothane lane no 4, Andheri West,

      As i opened the package i saw hair and so little black stain in the package...
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      Kavita dewangan
      Nov 25, 2022
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      I brought a complete packet of cookies but in this a one packet was empty by seeing this I got very disappoint from there service because it was my last packet and I was eagerly waiting for enjoying this please place complain against this
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        SWATI SWAIKA
        Sep 13, 2022
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        Website: [email protected]

        Suddenly i found the taste of choco chips cookies is worst. Earlier I used to have the whole packet but today I just stopped in two .In fact i tried the third one so that I will get the previous taste but it wasn't . very disappointed.please get back to the previous one, don't compromise with the quality.l need my choco chips cookies back.
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          Vishu vatsa
          from New Delhi, Delhi
          Sep 2, 2022
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          Address: No. 51/1 A & 52 , Heggadadevanapura village ,husurbroad alurbl post, dasanapura Hobli, bengaluru North taluk bengaluru 562123 karnataka
          Website: Consumercomplaints.in

          Recently i bought a packet o[censored]nibic biscuit. I eating it and sufdenly i found a hair in it . After seeing it i vommited.
          😠😠 take action immediately othereise i file a report to consumer court.
          +2 photos
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            Girish DHANEKULA
            Jun 13, 2022
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            I bought 3 packets of scotch finger biscuits from Flipkart and first one good the issue starts with second one when I opened the packet the biscuit is in some weird black patches and while eating I got some kind of card board or jute in it
            +2 photos
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              Rami Rechuz
              Feb 1, 2022
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              Hi, I recently purchased unibic choco nut cookies, it is sad to say that it contains something like small stones😡. We need right action on this.
              +1 photos
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                sr11
                Mar 22, 2021
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                Hi Team,
                i Recently purchased you UNIBIC Fruit and Nut cookies and i always liked that specific flavor, the main reason being its made from whole wheat flour and NOT with the Refined Wheat Flour ( Maida). In the recent purchase, i found the texture, quality and the cookie smell compromised and upon checking, got to know that you have used Refines Wheat Flour. Are you guys being serious ! because, the same product i checked other than India has Wheat Flour. You guys must have thought its either cheap or doesn't care about the quality anymore.
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                  Taruna jhamb
                  from Kukas, Rajasthan
                  Feb 28, 2021
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                  I purchase unibic chocho kiss cookies, the cookies have best before date of 01.05.2021, thd texture, taste and color of cookies has been changed and have different smell and as well. After eating that it leads to my stomachache
                  +1 photos
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                    Nikhil1234590
                    from Bengaluru, Karnataka
                    Feb 16, 2021
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                    Address: Bangalore

                    I have bought wafers and the packaging outside is strawberry but inside it's chocolate
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                      Manmohan Sakhuja
                      from Powai, Maharashtra
                      Dec 1, 2020
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                      This is to bring to your kind attention that i am regular consumer of your products, i really regret to be user o[censored]nibic products. I was assured that i will be contacted by quality team, unfortunately so far no one in the organization spared a moment to take the cognizance of the issue. May be for this company this is something very common and regular. Considering the taste, quality and the standards i was ordering the products in bulk for self and for distributing to kids and others. Now i am afraid that it may not have some other side effects or some thing harmful for their and our health.
                      +4 photos
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                        Muge
                        Aug 9, 2020
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                        Address: 1028B, vasantham garden, hosur
                        Website: [email protected]

                        I have purchased unibic cashew badam cookies from dmart in hosur. Most of the individual biscuits are damaged, air hole and main thing some biscuits are burned with black colour, i have attached photograph for your reference. Nowadays not good your product waste of my money but my family members liked this product only.
                        +1 photos
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                          Neeli Tejaswini
                          Apr 17, 2020
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                          I purchased unibic choco chip biscuits and surprisingly I couldn't find any choco chips in all the 15 packets.So please take care of this .
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                            Sneha212n
                            Apr 5, 2020
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                            I have purchased unibic choco kisscookie from dmart (Panvel, maharashtra) and was having it. Suddenly i noticed that a black hair is inside the biscuit. This is really embarrassing and dangerous. Unibic is a trusted brand and this hair would have cause an big accident to my life. This is not acceptable at all.

                            I require an appropriate action and compensation for the same.

                            Regards
                            Sneha sudhakaran
                            +1 photos
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                              ASWATHIII R
                              from Kasaragod, Kerala
                              Nov 1, 2019
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                              Address: Aswathi r aswathi thiruvangad thalassery, Kannur, Kerala, 670103

                              The packing of these buiscut are so bad in quality. They have mentioned it having individual packs for these oatmeal cookies in the product box which is of very low quality.
                              Inspite of its expiry date being 6months of manufacturing date as mentioned to be 10/07/19, the quality of the packing had affected the product in very bad ways.
                              This is not just one instance.
                              The buiscut have become damp and unconsumable also the biscuits are crumbs and stinks
                              +1 photos
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                                neeraj@77000
                                from Mathura, Uttar Pradesh
                                Jul 21, 2019
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                                Address: shri girraj ji medical store sadar bazar near post office chauraha, Firozabad, Uttar Pradesh, 283203
                                Website: unibicfoods.com

                                I am a distributor from firozabad (Uttar pradesh) i deposited money for product but is not sent by company and i am not received my money back and i am also some expiry and didn't refund me the money does not take the expired product back as the company official said your money given back but the money is not come now a days company also not given any reply for such problem please do something
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                                  Arjun Thankaraj
                                  from Hosakote, Karnataka
                                  Jul 5, 2019
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                                  Address: Brindavan compound, near Maharaja Residency, Opposite hotel Roopa, 575001

                                  I had purchased a box of oatmeal sugar free cookies from. Spar supermarket in Mangalore a few days ago. On opening the pack i found 5 individual cookie packs and 1 empty wrapper and 1 half empty wrapper with 1 cookie with biscuit crumbs inside. The box was sealed from the outside as usual. It appears to be eaten at the factory before packaging.
                                  Kindly grant a solution to this
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                                    A
                                    from Mumbai, Maharashtra
                                    Apr 7, 2019
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                                    Address: 401th flr karuna apt duttawadi kalwa, Thane, Maharashtra, 400605

                                    I had purchased unibic biscuit from reliance market & when i was eating it suddenly i felt something stuck between my teeth. When i took it out i was shocked it was a hard plastic like glass piece i was totally shocked that if i had engulf it then it would be serious as it could harm my internal organs... How could this type of big company could do this. This is ridiculous this is how you guys serving to customers i m going escalate this issue now everywhere
                                    +1 photos
                                    I also found plastic piece. Now on I will never buy unibic

                                    found hard plastic in biscuit - Comment #3703802 - Image #0
                                    I found a plastic piece which looks like the plastic sheets you use to cover notebooks. It is transparent and very small and it could have had been engulfed easily. I couldn't believe that a big company like unibic would do such a big mistake.
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                                      Saurabh Mishra Bajeeraw
                                      from Mumbai, Maharashtra
                                      Oct 8, 2018
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                                      Address: Mumbai City, Maharashtra, 400708

                                      I Found stapler pin inside biscuit during eating.
                                      that was very dangerous . due to Found stapler pin inside biscuit i was injured.
                                      if that pin stucked in my throat then what will happend or if it was get inside my stomach then may be there was chance of infection on throat or stomach then who was responsible for that.
                                      Now i want to complaint to this company regarding this matter and i want justice from unibic biscuit company.
                                      +1 photos
                                      Oct 08, 2018
                                      Updated by Saurabh Mishra Bajeeraw
                                      I Found stapler pin inside biscuit during eating.
                                      that was very dangerous . due to Found stapler pin inside biscuit i was injured.
                                      if that pin stucked in my throat then what will happend or if it was get inside my stomach then may be there was chance of infection on throat or stomach then who was responsible for that.
                                      Now i want to complaint to this company regarding this matter and i want justice from unibic biscuit company.

                                      Dear sir

                                      Greetings from UNIBIC FOODS INDIA PVT LTD
                                      At the outset we apologise for the inconvenience caused, Kindly share your email & contact number so that our team shall get back to you immediately and resolve the issue at the earliest.

                                      Best Regards
                                      Team UNIBIC
                                      Providing poor quality of product

                                      found stapler pin inside biscuit during eating. - Comment #3589229 - Image #0
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                                        Vipulvips
                                        from Kaithal, Haryana
                                        Sep 27, 2018
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                                        Address: 133203

                                        I'm speaking from MMU mullana, Ambala. In Admin block campus there is a shop named Aggarwal, He is selling the combo pack of 2 as individual biscuit. The price of combo is RS.40 but the shopkeeper is charging Rs40 for each i.e. 80 for 1 combo. On a packet it's clearly written not to sold individually, but he is selling it individually. This is the reason why most of the people don't buy a ₹40 individual pack as no schemes are followed .
                                        +1 photos
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                                          Shivadurga Shetty
                                          from Bengaluru, Karnataka
                                          Sep 21, 2018
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                                          Dear sir/madam,

                                          We are dealing with unibic products from last few months and doing business with your sales person mr jithesh. From last three times suppliers are not supplying properly (Worth of rs 20/- free cookies for your pillow pack not supplying) and today we raised same complaint with mr jithesh and he was not ready to hear our complaint. Mr jithesh was so arrogant and today he using very bad words to us in front of our costumer. Herewith i am complaining you regarding this person mr jithesh that because of him unibic company name spoils and you are in risk of loosing business. Please consider this matter serious otherwise he will be a black mark for unibic company.

                                          Thanks and regards
                                          Shivadurga shetty
                                          Proprietor
                                          Ramashankari enterprises
                                          Kssm complex, bondel, mangalore
                                          Call: [protected]
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                                            Hyatt
                                            from Chennai, Tamil Nadu
                                            Apr 25, 2018
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                                            Address: Chennai, Tamil Nadu, 600073

                                            Hi Sir,
                                            Am Arafath From Hyatt Supermarket Saliyur Tambaram Chennai 600073
                                            We got Your Stocks Form PRABHU Agency, We Conveyed Expiree Products is With us to Exchange them with new once & to take New Order As well but the Replay
                                            01/18 We take your stock and replace tit soon.
                                            03/18 As April month nearing we take back your stocks At 1st week of April.
                                            04//18 We Tried to call them but Our Call being Cut After Every 1st ring or Busy Tone
                                            We Expert That They Have blocked Our Contact Number. I Need Quick Solution To This Problem,
                                            +1 photos
                                            Jun 09, 2018
                                            Updated by Hyatt
                                            My previous complante was unsolved till date 09/06/2018 complante raised as on 25/04/2018 for more than 2 months ago
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                                              kavitaSP
                                              from Mysore, Karnataka
                                              Jan 7, 2018
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                                              We brought a unibic cookies last week. Manufactured date is 20.11.2017 and the expire date is 6 months from the packaging. We found a insect in the packet. We are really disappointed by this product. We need a proper justification. Attaching the photos of the cookies packet with insect inside.
                                              Can you please have a look at the attached snaps and also let me know if you need any other detail.
                                              Jan 08, 2018
                                              pespro's response
                                              Please file a complaint with your area Designated Officer (Food Safety) regarding this.
                                              Plastic found inside 🍪 cookie when open it. Attachment already added. Lot number is 171/19:23/M2/EN
                                              Packed on 20:06:18
                                              Price 45:00
                                              Bar code is[protected]

                                              found a insect inside unibic cookies packet - Comment #3187945 - Image #0
                                              found a insect inside unibic cookies packet - Comment #3187945 - Image #1
                                              Consumer Care UNIBIC's reply, Oct 25, 2018
                                              Dear sir

                                              Greetings from UNIBIC FOODS INDIA PVT LTD

                                              At the outset we apologies for the inconvenience caused, Kindly share your email & phone number to [email protected], so that our team shall get in touch with you and resolve this issue at the earliest.

                                              Best Regards
                                              TEAM UNIBIC
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                                                sreganapathi
                                                from Ongole, Andhra Pradesh
                                                Nov 18, 2017
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                                                Address: Prakasam, Andhra Pradesh, 523001

                                                Dear sir,

                                                We are inform you. We are having more expire stock in sre ganapathi departmental stores at mastan durga center, k p road, ongole.
                                                Prakasam dt. Andhra pradesh.
                                                Now a days your company employee or distributor not came to my store for order booking. Our customers asked your products. Kindly give their contact no. Or person name.

                                                Kindly update as early as possible.

                                                Thanks & regards,

                                                Neeli prasad
                                                Mobile no. [protected]
                                                Nov 18, 2017
                                                Updated by sreganapathi
                                                Dear sir,

                                                We are inform you. we are having more expire stock in SRE GANAPATHI DEPARTMENTAL STORES at MASTAN DURGA CENTER, K P ROAD, ONGOLE.
                                                prakasam Dt. Andhra pradesh .
                                                Now a days your company employee or distributor not came to my store for order booking . our customers asked your products . kindly give their contact no. or person name.

                                                kindly update as early as possible .

                                                Thanks & Regards,

                                                Neeli Prasad
                                                Mobile no. [protected]
                                                Nov 18, 2017
                                                Updated by sreganapathi
                                                kindly update
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                                                  Supreet
                                                  from Junagadh, Gujarat
                                                  Oct 6, 2016
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                                                  I work in a MNC in Gurgaon and have been a great admirer o[censored]nibic. Whenever we go for tea break with the team, it's tea/coffe + Unibic.. choco nut being our favourite !
                                                  However, this morning when we broke a choco nut cookie in half, found hair strand stuck in between which clearly showed it's something in the dough with the way it was stuck there !!!
                                                  Highly disappointed as not sure if I'all be able to eat them in future without being overly cautious or never eat at all.
                                                  See pic attached.. how beautiful the cookie look but that hair strand spoiled all. :-(
                                                  +1 photos
                                                  We connect you on behalf of hyatt supermarket we got your stocks from prabhu agency at chennai there are not responding for returning of expaired products with new one my cell no :[protected]
                                                  last i call prabhu agency not responding and also blocked my call it cut after every 1st ringing call me back soon..., for quick solution

                                                  Hair strand found in Unibic choco nut cookies - Comment #3070226 - Image #0
                                                  Consumer Care UNIBIC's reply, Oct 25, 2018
                                                  Dear sir

                                                  Greetings from UNIBIC FOODS INDIA PVT LTD

                                                  At the outset we apologies for the inconvenience caused, Kindly share your email & phone number to [email protected], so that our team shall get in touch with you and resolve this issue at the earliest.

                                                  Best Regards
                                                  TEAM UNIBIC
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                                                    vivek moholkar
                                                    from Pune, Maharashtra
                                                    Oct 25, 2015
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                                                    Live worm in biscuit pack

                                                    Address: 411009

                                                    I have got live worm in chocochip cookies 75gm pack, pkd on 17/07/2015, lot no 198/13:56. it is really painfull. I lost faith on all unibic products. i am having photos. Unibic must take serious view. Date of incidence 22/10/15 photos attached...
                                                    +2 photos
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                                                    Dervin
                                                    from Suchindram, Tamil Nadu
                                                    Jul 20, 2015
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                                                    Address: Kanyakumari, Tamil Nadu

                                                    Dear sir, I am DERVIN propriter of ADFOODS nagercoil. We are doing distribution in Kanyakumari. There were some miss understanding with your SO(Raj).SO I stopped ur distribution. I am having some pending claims, expired stock, closing stock.they had appointed new distributor with out my noc.I called Raj and Ramesh but both are not picking the calls.please do the necessary as soon as possible and please get a feed back about Raj from all the old distributors.
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