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Urbanpro Complaints & Reviews

A
anubhaj
from Delhi, Delhi
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home tutor

Address:New Delhi, Delhi, 110052

I uad hired a home tutor naina sethi thriliugh urban pro. The lady is just not fit to teach kids.. She shouts at them and when they ask any questions she calls them stupid.. I had given money in advance and now she sats u collect it from my home.. This is really bad and i feel cheated by this teacher.. I need my full monetly refund for the torture my child has gone through or i will have to approach police... This teacher is psycho and needs...
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S
S S Gill
from Mumbai, Maharashtra
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customer service not responsive

Urbanpro customer service and sale is assigned to the same person.

We called to tell them that we were getting leads from very far and they were irrelevant.

We contacted the executive who sold us the package.

The person said that you do not know how to use computer and internet and said something in tamil which couldn't be understood.

We assured him that we were adjusting the...
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R
Rajankundra
from Chandigarh, Chandigarh
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fraudulent and cheating case

Address:Jalandhar city punjab, 144021
Website:Urbanpro.com

I have taken platinum membership o[censored]rban pro. The person was sunny, as a salesman of that company. I took this pan in oct 2018. They had promised me that if they couldn't provide their service i. E providing enquiry then my payment will be refunded. I got only 10 enquiries only.6 months had already gone. I made several complaints against urban pro but they neither resolved my problems nor refund my payment. Sunny has changed his number....
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Address:Ganesha Temple Street, 4th Cross Road, V. S. Reddy Colony, FCI Main Road, Kadugodi, Bangalore, Karnataka, 560067

I registered in urbanpro with a platinum account paying rs.7000. Sunil was the person from urbanpro to close the deal. He was after me to pay the money. I told i will open the platinum account the next day as it was already 10pm but he said he wanted to impress his boss by closing the deal in the night itself.. He kept on calling me non-stop even when i was on another call. He said he will able to project to his boss that he is working late...
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H
himanshu gulati
from Noida, Uttar Pradesh
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most of the students/entries do not respond back

Website:urbanpro.com

It seems that the entries on Urbanpro are fake and do not belong to actual students.

The entries in bulk are manifested to get more attention from teachers. When you call on the numbers mentioned most of the time you dont get any reply. Sometimes if the call has been picked by someone, the students are not interested in taking any of the class.

It's a very huge sacm running to lure teachers who are actually looking...
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O
omna
from Delhi, Delhi
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need the refund back

Address:New Delhi, Delhi, 110009

The customers I contact either block me straight away or they wish to learn some other subject which I don't teach(I have updated my preference already). Then there's another student who starts flirting with me. If I don't get my refund I will file a case against your ## company. I need some kind of valid response to my complaint. Such kind of disgusting behavior is totally unacceptable and I will not take it lightly....
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M
Mahesh V Kondawar
from Mumbai, Maharashtra
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c programming

Address:Nagpur, Maharashtra, 440022

I am not getting inquires of my configured location within 5 km radius. The inquiry always comes from far distance and very much casual about the course. After taking platinum membership, my profile is not updated since many hours. There is a lack of transparency regarding how to put banners after platinum membership. Please help me regarding this....
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M
Milind Tare - Sappers Solutions
from Nashik, Maharashtra
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purchase urbanpro plan but not receiving any inquiries

Address:Thane, Maharashtra

Hi,

I have purchased urban pro plan in the month of april-2018, but till today i don't have any single inquiry received from urban pro. Already started escalating this issue from last one month but no one has courtesy to call back and attend our query.

I don't know but i think they are cheating to clients, so guys please be aware. This is 3rd month and not single inquiry from urban pro....
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A
Ascend Kolkata
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account upgrade

Website:www.urbanpro.com

I have upgraded my account with urban pro but still my account shows zero number of coins. Amount has been deducted from my account and i have got mail from urban pro that payment is successfull still its showing not available for apply. Worst service from urban pro. There is no number to call only a automated voice call and no mail response.

These are not even professional...
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K
kareemsultana
from Ernakulam, Kerala
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ielts tutor

Website:www.urbanpro.com/about-us/8085

⚠️BEWARE OF THIS FAKE/RUDE IELTS TUTOR “ARCHNA.S” ⚠️

Guys in short I want to tell you that please don’t get impressed by her reviews on urban pro as it’s totally opposite in reality I am not denying about her English skills, how can I do that she uses this skills as a weapon to attract students to get enrolled for her sessions. I am just trying to aware you about her greediness for money, I suggest you all not...
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E
EndAshish
from Mumbai, Maharashtra
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urbanpro service to tutors

Beware tutors!! Don't subscribe to this platform.
Urbanpro is more a joke than a real business! Either they don't understand their business or they have failed miserably at it. Our feedback is very similar to piyali ghosh in this list of complaints/ feedbacks.
We are registered as providers of career counseling. Urbanpro does not have serious clients looking to get solutions and pay for it. This may also be happening due to...
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H
Hariprasad Dhamodaran
from Ranchi, Jharkhand
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dishonest customer service and fake leads

Address:Ahmedabad, Gujarat, 380015
Website:www.urbanpro.com

How can u say the customer is accurate.
When customer is not responding means they don't pick calls or answerabls to my calls.
There was no communication like yes or no or am exploring or i've hired tutor or i don't require etc from customers end

It's complete ignorance.

I need a strong conviction as such u can't take musicians or a tutor for granted for ur business.

I need fair...
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S
srivaariagencies
from Hyderabad, Telangana
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complaint against guitar tutor mr jacob

Address:500009

We have hired the services of guitar tutor mr jacob through urban pro 2 months back. The tutor came for couple of class and collected rs 15000/- from us as partial fees. The course schedule he gave was for 3 months. After 2 classess he did not turn up. Inspite of repeated calls he did not revert back. Last week he confirmed he will start back his class and that he was unwell for so long but no response till now. Mr jacob only messages after...
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R
rajeshmore01
from Mumbai, Maharashtra
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make a living out of teaching people

Students who have graduated recently may find it difficult to land the dream job immediately after the completion of their studies. It is a great idea for such students to offer their experience in teaching fellow students over online tutoring platforms like urbanpro.com. This ensures that you share your knowledge with others while making a decent income in the bargain. This can help you develop as an individual. This can also prove to be...
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P
Piyali Ghosh Agarwal
from Bhadohi, Uttar Pradesh
Oct 20, 2021
This thread was updated on Oct 20, 2021
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fraudsters and cheaters

Website:www.urbanpro.com

This is one of the worst site i have ever come across. Their business module is to generate fake leads and spam a tutor's emails with such leads.. You need to buy their membership and coins to contact the students.. The students whose number is being given in the leads are not at all serious or concerned and will reply in a very disinterested manner when contacted by tutors.. Not once or twice or thrice but this stuff has happened at least...
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D
Dhanashree Kanade
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Services

Address:560076
Website:www.urbanpro.com

They have created platform for connecting student & teachers & trainers. If i am using it free thats good platform. But when they are taking payment from us as premium member & not providing services that illegal.

From 2013 i might have spend 2-3 thousand on their membership, but all students they load are fake. They do not reply and money spend in member ship goes off coin by coin...

When i complaint about it,...
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M
Merryman
from Chennai, Tamil Nadu
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Scam website

Website:Urbanpro

Please beware of paying with credit or debit cards as these guys are scammers. They also take no responsibility to refund any money. These guys are big time scam artists. I am a tutor and i just lost 1726 because of this website. If i were a lawyer i'd do something about it. When you want to proceed with life, # happens. If any of you are planning to buy any service from this scam site. Beware. You'll lose your money for nothing....
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G
gsrini420
from Mumbai, Maharashtra
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Tuition for my son beware with urbanpro policy and some of the tutors

Address:Bangalore Urban, Karnataka, 560067
Website:urbanpro.com

Greetings!!!

One of the tutor, he never picks up phone nor communicates when he does not come. We paid rupees 6000 and he completed only two session so far. We called him sometimes and his phone number comes engaged. Before any further incidence we contacted urbanpro can help us immediately and they said they cannot help beware o[censored]rban pro as they dont provide background checks on tutors. Urbanpro if they dont help parents...
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V
vinay2210
from Hyderabad, Telangana
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Providing fake enquiries

Address:Hyderabad, Andhra Pradesh, 500067
Website:www.urbanpro.com

Dear sir/madam,

i am a yoga master, for last 5years, recently i was searched in internet about how to get yoga calss enquress, i found a site that is called www.urbanpro.com. then i was joined on that site as a member for getting enqures. i was joined as a silver membership by paying 500 rupees, for that amount they given 800 credit points, if the sends a enqurey about yoga class, if i wanna open that enqurey i want to pay...
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R
Rritta
from Delhi, Delhi
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Maths

A mathtutor by name of Kanhaiya jha/ vipul jha contacted me after I posted in your website.he took a 2hour class on 18sept and then he assured me of next class on20 Sept and asked me for a 5000rs advance which I gave trusting him as a teacher.but it has been one week and he has been postponing the classes on some or other pretext.l am sore he is deceiving and dwindling people.l would like you to take strict action against him.l am also writing...
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N
Nages88
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not taking any classes

Address:Bangalore, Karnataka
Website:www.urbanpro.com 54.251.42.198 www.urbanpro.com 122.248.251.192

Hi,
One of the urbonpro tutor - has taken money and not replying to calls or mails or messages.

Please take this as notice, either i want my classes to continue or my money to be returned.

Tutor name is dheeraj ailawadi - cloud computing training. His number [protected]

Urbanpro is showing no reponse for the calls. I have repeatedly called, but the answering machine, is simply cuts the...
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A
archanakathir
from Delhi, Delhi
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Spoken english class

Respected sir,
i have joined urbanpro to learn spoken english in urbanpro and i take mr.sudheer kumar as my teacher he called me and told me about his coaching methods and also he told about the fee that is i have to pay rs.5000 within a week i have paid the amount in my sbi bank to his account .after that i called him and asked about my class but he always told that i was busy with my work will start tomorrow..everyday he was telling...
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Address:Bangalore, Karnataka

I wanted to use urban pro to uplift my service, i downloaded and also paid 499 rs to get upgraded,
While completing my profile i realized that i am unable to put profile image neither i can show my work as the upload image option was not working,
In spite of helping me out with a solution the customer care executive name swati naik was horrible rude to me, she doesn’t have sense to talk to a customer first of all,
Secondly...
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U
UrbanPro User
from Shimoga, Karnataka
Sep 1, 2021
This thread was updated on Sep 1, 2021
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Promised benefits are not reflecting in the account

Address:560078
Website:www.urbanpro.com

Due to an ad sent by UrbanPro, I upgraded from Silver membership to Gold membership. As the website says, I should have been credited with certain coins. This has not happened.

The customer support persorn Ms. Swati Nair and her manager Ms. Shravani, say that on upgrading one will not get the benefit of coins.

However, I asked for a link in the website which has a clause regarding this saying that one will go...
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A
Astudent12
from Hyderabad, Telangana
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Fraudulent charges and I have not subscribed for them

Address:Bangalore Urban, Karnataka, 560085
Website:www.urbanpro.com

I was shocked that the website www.urbanpro.com found my info and started to take money from me. I haven’t used their services as well as I haven’t subscribed for them, but these jerks started to take money every month. I was so angry and tried to stop this scam, but everything was completely useless. I wonder if there are people, who face the same problems. What measures do you take in order to stop it?...
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