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COMPLAINTS

V Guard Complaints & Reviews

J
j_prakash
Apr 27, 2024
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Stabilizer service

My stabilizer unit has been collected by the service team 6 days ago and no response from them. Very pathetic service from V guard....
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P
P Sambasiva Rao
from Hyderabad, Andhra Pradesh
Oct 12, 2022
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V Guard Kitchen Chimney

No installation done even after delivery of 10 days instead of repeated request to their call centre....
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Have purchased Godrej Refrigerator on 11th June 2022 @ Sathya Store Vadapalni, alongwith that bought the V Guarg VG 50 Stabilizer also on the same day. Within 2 months there is a problem in Stabilizer, it is not working and keep on flikering....
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B
Basavaraj Sc
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical behaviour

Address:doctors quarters, women and children hospital., Davanagere, Karnataka, 577001

Sir,
I had purchased lg tv from reliance digital davangere on 3/4/2019.
It was installed on 5/4/2019 by name nagaraj his behaviour was not proper. He had given voltage stabilizer without bill from reliance digital and said it will be delivered by email and collected 3500=00 rupees (Crystal plus). Repeatedly asking him he told he will give today or tomorrow. After visiting reliance digital on 10/9/2018, then he produced handwritten...
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V
Vishnu Sivan
from Channapatna, Karnataka
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submersible pump

I bought a v guard submersible pump on 2016. Now the pump is showing complaint (Elcb gets off while pump is switched on) after the warranty period.

I registered a complaint through vguard customer care and was informed that drona agency in pathanamthitta will attend the issue.

The agency told us that submersible pump after few years o[censored]se will show such complaint and suggested us to directly connect the pump...
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R
Raushan Kumar03
from Muzaffarpur, Bihar
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my main line stabilizer is not working properly

Address:Patna, Bihar, 811309
Website:www.v-guard.com

My mainline steblizer is not working properly which i have bought 20 days ago...i have compained for it two times in V-GUARD care & technician have come to me but it doesn't work properly ...try to solve my problem in as soon as possible...i am very upset from the service of v-guard because i conmpaint for it two times but it doesn't work
Please solve this as soon as possible...
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H
hrishikesh42
from Thiruvananthapuram, Kerala
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not attending complaints

Website:www.vguardservice.in

I'm using v guard pumps for last so many years. I have to buy a new pump every time because nobody attends the service complaints. I bought four pumps for the last 5 years. (I can show all the pumps). The service guy here is a cheat. Couple of years back he took the pump, after a couple of weeks he returned it without doing anything and charged me. I said i'll pay only if you show me, the pump is working. He never came back after that and...
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P
Prateekgup
from Delhi, Delhi
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v-guard 15l steamer geyser

Address:560035

I bought v-guard geyser in july 2015. It worked fine for 2 years but suddenly last month it started leaking and due to that whole assembly unit got damaged. When service guy came and checked it, he told that whole unit needs to be replaced and as it is out of warranty (Just after one month of warranty period over) it will charge 2500 rs. Tank warranty is 5 years but it will not be covered as assembly unit warranty is 2 years which is the...
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R
RajuBV
from Delhi, Delhi
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Water motor

Address:Ramanagara, Karnataka, 562117

Greeting for the day!!!

I have purchased v guard motor 1 hp, purchased dated 23/09/2016, shop name chunchanagiri agencies motor model reno oss-f80 & motor serial no 4haf 18667

Once we installed the motor in home then only motor got jammed, again service person visited our home & did service for the motor for few months it got ok, again we are facing the same problem like motor jammed, within warranty period...
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S
Swaranu
from Mumbai, Maharashtra
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V-Guard Geyser Tank leaking

Address:560093
Website:www.vguard.in/home/customer-care

This is my sincere request. Do not buy V-Guard Geyser's. You get all kinds of problems and service support people are so bad that their aim is to make money saying that part has gone etc.
My Geyser was leaking and it was under warranty. They replaced new Tank.
I thought it will be alright for another 2-3 years.
But new replaced Tank is leaking again with in 3 months. When i call them. It is out of warranty and we cannot...
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R
Rajendra Bk
from Bengaluru, Karnataka
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Product

I bought a submersible water pump and after 1year and 3 months it started showing problems.
Today service man came and told motor winding is gone and we have to re- wind the motor, is this the quality of V guard?
Now he said I have to take to service centre and I have no idea how much money they will charge, it is waste of my time.
I didnot expect a v guard motor to have problem like this.
If this is the quality...
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P
pra.sri.vns
from Mumbai, Maharashtra
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Ac stabilizer

Address:Varanasi, Uttar Pradesh, 221010

Complaint registered on 1st august 2016 but service not recieved till date and message has come that customer is not reachable today[protected] i m attaching the complaint id your sr[protected] is registered and assigned to nearest service centre, will be resolved within 48hrs. Which is yet not resolved in 17 days.
I hope your watch says 48 hrs in 48 hours only...
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Address:682028
Website:vguard.in

I lodged a complaint online on May 19, 2016 stating that we are not getting any hot water from the solar water heater even when the geyser is turned on.I received a message that my Service Request no.[protected] has been registered successfully and it will be resolved within 48 hrs.I also received a call from the technician that it would be resolved but till now it has not been fixed.We are facing the same problem ever since it has been installed.I...
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K
karlag
from Kovvur, Andhra Pradesh
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V guard battery (vt 150) not working properly

Address:500070
Website:www.vguard.in

We bought v guard batteries for the purpose of inverter and we are facing problem with both the batteries and the model name is vt 150. We request you to once come to our place and check the battery condition.
-date of incident[protected]
-client number[protected]Toll free)
-from past two months the batteries are not working properly
-desirable solution: need a repair...
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S
S.Bharati
from Delhi, Delhi
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No hot water coming from the heater

Address:530045
Website:www.vguard.com

Hi,

we purchased a solar water heater and since then we were having problems with hot water.After filing several complaints, the technician replaced the heater inside the tank in Feb last year, Since then we did not have any problem until recently when once again we are not getting any hot water.I lodged a complaint online on 27.1.2016 and till now no one has shown up to fix it. when I spoke with one of the representatives,...
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H
Hiba Rasheed
from Thiruvananthapuram, Kerala
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v guard water heater

Address:Kanyakumari, Tamil Nadu

We bought a vguard water heater STEAMER PLUS (25 LITRES).Recently we had a problem that a drop of water for an hour coming from the drainage tube.We contacted the nearest vguard customer care but after his service there was a over flow of water from the drainage tube.When we called the nearest v guard customer care there was no response.Now they request us to buy a new water heater.We had a small problem but after your service the problem...
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A
anil.v
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inverter problem

Address:Karimnagar, Andhra Pradesh

Dear sir, i"am suffering with v guard ups from last two months. I have given many more complaints but no use. very poor service from company no one visited and nothing given any solution to me. very very worst service from and worst management of customer problems...
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M
mithun.mt
from Kannur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate Product (AC Stabilizer) Supplied

Address:Kannur, Kerala

Dear Sir, I have purchased 1.5 Ton LG Air Conditioner from Nikshan Show Room, Bank Road, Kannur, Kerala on 09-Apr-2014. For this air conditioner, thestabilizer supplied by Nikshan Show Room was V-Guard_VC 400. When I had some initial problem with this stabilizer, I havecontacted Nikshan Show Room for technical support. Since I felt somedoubt, I asked about the genuiness of the ACstabilizer they have supplied me. On hearing this question,...
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M
MOHANADASAN
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HEATING

Address:Thrissur, Kerala

I HAD INSTALLED A SOLAR WATER HEATER SOME 7 YEARS BACK . OF LATE THE LEVEL OF HEATING IS FAR BELOW WHEN COMPARED TO THE PREVIOUS TIMES. INSPITE OF REPEATED COMPLAINTS THE DEALER AT TRICHUR (PUNKUNNAM) TURNED A DEAF EAR TO ALL MY COPLAINTS SINCE 24 12 12 -THE DAY WHEN I LODGED A COMPLAINT. TWO TIMES THEIR SERVICE PERSONNEL HAD VISITED MY HOUSE BUT OF NO AVAIL AS THEY HAD NO TECHNICAL KNOW HOW -AND THEY ASSURED ME TO SEND A TECHNICIAN...
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