Van Heusen Complaints & Reviews
Address: | Geet gopal apartment, Varad vinayak lane road,, Mumbai City, Maharashtra, 401305 |
Website: | www.pantaloons.com/?gclid=CjwKCAjwo9rtBRAdEiwA_WXcFgHUmkNLqf97Q0iXczJsTGDLcpxzLcfP43l_eKRr8ZHWiBCz6P |
Offer is not clear.. Not applicable when buying 2blazers offers not applicable. They are offering 5999 blazer at 299 if we buy 10000 rs worth items from van heusen. But while billing they told that offer is not applicable if we already have 1 additional blazer in our cart. Which is not satisfied. As customer it is really very wrong. And if they are already sure then they have to write this down on first place...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | Gautam Buddh Nagar, Uttar Pradesh, 201310 |
I recently bought a blue colored pant from vanheusen. It just got 2-3 months and it got faded and turning white.
When contacted vanheusen executive they never take that issue seriously, i tried to look over the web for any official complaint portal of vanheusen itself, but there is none.
Not sure if the pant color is blue or vanheusen just dye a white color pant to blue.
How can i take action...
When contacted vanheusen executive they never take that issue seriously, i tried to look over the web for any official complaint portal of vanheusen itself, but there is none.
Not sure if the pant color is blue or vanheusen just dye a white color pant to blue.
How can i take action...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | 121002 |
Hi! I purchased a leather jacket from Sector - 14, Gurgaon (Haryana) - India. I love Van Heusen brand & also paid a premium for this expensive jacket. Though it was purchased around 1-1.5 yr back
Within few usages, it turned worst & leather came out all of sudden. This shows a pathetic quality of the product. Though it is slightly old but defects can't be expected for whole life.
I have attached pics of the defects...
Within few usages, it turned worst & leather came out all of sudden. This shows a pathetic quality of the product. Though it is slightly old but defects can't be expected for whole life.
I have attached pics of the defects...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | Varanasi, Uttar Pradesh, 221002 |
I purchased 3 shirts and 3 pants from van heusen outlet-sigra, varanasi and one of them got faded just after 1 wash. Its original color was blue and it has been changed to white just after1 wash. After so many complaints at sigra - varanasi outlet no executive/staff is entertaining us and we have already handed over the shirt 20 days ago and our problem is not yet resolved.
Now today[protected] they are replying that your problem cannot...
Now today[protected] they are replying that your problem cannot...
Helpful
Be the first one to find this review helpful
Found this helpful?
I am regular user of Van Heusen brand apparels be it Formal Shirts, Trousers, Jeans etc, Recently on 12th July 2015, I purchased a Casual shirt worth 1899 Rs worth ( see attached pics ) . After wearing for the very 1st time, the cufflink button gave way & broke into 2 pieces. This was very embarrassing for me & speaks very bad on the Quality of a Brand ""Van Heusen. Also their is no extra button given by the company for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Poor quality of fabric
I paid $20.00 for a Van Heusen T-shirt because I thought the fabric would hold up. It has been washed one time, and has become all nubby around the collar and the neck of the shirt. I had difficulty capturing it in a picture, but got one close-up, however it is apparently too large.
Michele Brooks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Misbehaviour
I went to the store at Oberoi Mall, Mumbai. I showed the salesman a particular dress I liked and asked him to give it in my size. I was holding the dress to check out few others so i could try all at the same time. Another customer walks in asking for her size, the salesman gives her size S, she says she need size XS, in the meanwhile the SENIOR FASHION CONSULTANT walks in and asks her what she wanted, she asks him for a smaller size so he...
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Defective/Poor fitting pants sold.
I bought 2 pants and a a shirt vide Bill No.S13/1364 on 07/11/2013 from Van Heusen, Shop No.1, Om Apartments, Opp: Bank of Baroda, Ulhasnagar 421002. Tel:[protected]
I took trials of the pants and provided them with my older pant for proper alteration of waist etc. While trial I didn;t notice any problem with the fitting of the pants, only that the pant in question was a bit tight. The Van Heusen salesman PROMISED me if there's...
I took trials of the pants and provided them with my older pant for proper alteration of waist etc. While trial I didn;t notice any problem with the fitting of the pants, only that the pant in question was a bit tight. The Van Heusen salesman PROMISED me if there's...
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
non refund of company discount
Address: | Udaipur, Rajasthan |
i went to van heausen store on 2nd may 2012 & bought tshirts, pant & one shirt .total amount of bill was approx 6800 rs.the discount offered to all customers that time was 10 % but if any customer belongs to aditya birla group he will get 15 % discount so my brother in law who is in the abovesaid group about to reach my place on 3 may so store manager told us to bring poornata id of my brother in law to awail benefit of 15% discount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
fading of pants
Address: | Chandigarh, Chandigarh |
sir/ma'am,
I, Damodar Thakur (M. no.-[protected]), is a regular customer of Van Heusen and have been buying clothes from the same for the last 5 years alongwith being a member of the same. Recently i bought 2 pants from van heusen and they have faded from the knee region ,the fact being its just been a few months.Though a popular brand name it has failed to keep up to its reputation. i expect a quick replacement of the...
I, Damodar Thakur (M. no.-[protected]), is a regular customer of Van Heusen and have been buying clothes from the same for the last 5 years alongwith being a member of the same. Recently i bought 2 pants from van heusen and they have faded from the knee region ,the fact being its just been a few months.Though a popular brand name it has failed to keep up to its reputation. i expect a quick replacement of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Van heusen membership card holder not given due importance and Respect
Address: | Bangalore, Karnataka |
2 hours back i went to Van Heusen (Franchisee), Kammanahalli branch, Karnataka to pick up a shirt and a pant. The sales attender said about this new offer- buy for Rs.4000 and avail Rs.500 off. I picked up a pair worth Rs.4398 and had asked him if i could redeem my points. He said he could not give me the offer if i'm redeeming my points worth 800 (approx). I immediately said i wanted to check how many points do i have to check how much...
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Imposing Of Extra Charges
Address: | South Delhi, Delhi |
I brought a suit from a van heusen showroom of Mahipalpur addressing as van heusen, NH-8, A block, Rangpuri Extn, New Delhi-110037 on 7/11/2011 having bill number 2103. When I went to pick that suit on 14/11/2011 after alteration they charged me 250 rupees extra for alteration.I also brought van heusen suit from Ansal Mall at Ghaziabad and they charged nothing for alteration.
Vipin Yadav
New Delhi
[protected]...
Vipin Yadav
New Delhi
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Misbehavior & Cheating
Address: | Maharashtra |
Dear Sir,
We have really come across bad service given by Van heusen Thane branch and not only that they have cheated us by debiting twice the same amount and when we have asked for refund they said that bank will refund you since it has been debited from ATM card. We would request you to intervene on such issues other wise people will lose confidence on such brand.
Regards,
Shivshankar Panigrahi
[protected]....
We have really come across bad service given by Van heusen Thane branch and not only that they have cheated us by debiting twice the same amount and when we have asked for refund they said that bank will refund you since it has been debited from ATM card. We would request you to intervene on such issues other wise people will lose confidence on such brand.
Regards,
Shivshankar Panigrahi
[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Poor quality
Address: | East Delhi, Delhi |
Hi,
I bought a Jacket worh Rs 3000 from Van Huesen store. On the first day I lost 2 buttons. On the next day stitching of pocket went away and in 4 days other pocket stitching also torn. Also the threads are coming out of each corner of jacket.
The sales man said company gives guarantee of fabric only.
This was really a very bad experience with Van Huesen :(...
I bought a Jacket worh Rs 3000 from Van Huesen store. On the first day I lost 2 buttons. On the next day stitching of pocket went away and in 4 days other pocket stitching also torn. Also the threads are coming out of each corner of jacket.
The sales man said company gives guarantee of fabric only.
This was really a very bad experience with Van Huesen :(...
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Rude/ Misbehaviour of salesman
Address: | Gautam Buddha Nagar, Uttar Pradesh |
I am an advocate myself.I went to the store to buy my husband a gift.My bill no is A10/6775. I went to the Van Heusen in Great India Place mall, Sector 18, Noida, store on 20/7/2010 evening. I went there and bought 3 pants. Awesome collection and superb sales boy, but after I made the payment and then the manager/counter boy said that he would only be able to give it to me after alteration tomorrow(21/7/2010) for which i was trying to negotiate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Bad Product
Sir,
This is to complaint against a Product of above said company. I am a reguler costumer of the same Brand and regularly using the clothes from the same from last four years and have faith in the same brand name. Four Months back i have purchase a Shirt of V., a new introduced shirt range from a reputed showroom of Van Heusen in connaught Place, New Delhi and used it but after two or three delicate washing it has tear and can not...
This is to complaint against a Product of above said company. I am a reguler costumer of the same Brand and regularly using the clothes from the same from last four years and have faith in the same brand name. Four Months back i have purchase a Shirt of V., a new introduced shirt range from a reputed showroom of Van Heusen in connaught Place, New Delhi and used it but after two or three delicate washing it has tear and can not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Van Heusen Recent Comments
- Non responsive and scam website.
I had ordered 5 items from van heusen online...1 - Non delivery of consignment even after taking money
I had purchased a shirt worth Rs 1975 on 24...6 - new shirt got faded after 1 hand wash
I purchased 3 shirts and 3 pants from van...3 - Defective/Poor fitting pants sold.
I bought 2 pants and a a shirt vide Bill No.S13/1364...1 - Poor quality
Hi, I bought a Jacket worh Rs 3000 from...4