Veena World Complaints & Reviews

In europe women's special tour. Our tour manager mr. Arvind jadhav had taken 30 euros each from o[censored]s to show us the night paris and eiffel tower where as we heard that for the same kesari had taken 20 euros. He had not given us the evening snacks at amsterdam airport which he had promised. He made up a story saying it was left in the bus. To some he said this story and to some another story that he was busy in helping one of the customer's to find her missing mother, but he was found clicking photos outside the airport. Kindly look into the matter. Please take action against these kind of tour manager. These will bring bad fame to veena world.

Hi,
My (Mr. Pradeep dicholkar ‘s) visa validity not checked by veena world. Our travel date was aug 5th 2017 & uk visa was valid from 7th aug 2017. I had send my visa copy to veena world ofice at prabhadevi, but still this was ignored. I was travelling outside india for the 1st time totally unaware of the airport & travel procedures. I was infact not willing to travel abroad, but since i had company of my friends (Mr. Angne & mr....

Me n my mother booked tour of australia from 9th april to 16th april 2017 with full amount. I submitted our all documents to veena world within time. But before 7hrs. Of departure i got call from veena world that only my visa did not get. So me n my mother could not do the tour. Then i connected with veena world that i should get full refund but they deducted visa processing fee. After two days they told that my visa has come but due to govt....

I had booked Pondicherry tour i-fly with Veena World. Even though I felt that taking I-fly was costly, yet it would be feasible to avoid delays.
We arrived at Chennai airport at 7:30 am taking a midnight flight that too with low cost flier like go air!! We 25 passengers had to wait 4 hours in a bus for 4 odd people who chose not to use I-fly. If anyways departure from airport was not going to be before 11 am, we should have been given a morning flight. Else there should be constraint on passengers to follow timelines of I-fly guests!! 4 hours waiting that too in a bus is CERTAINLY NOT ACCEPTABLE!! Also in the amount paid for ifly, I could have easily booked better airlines like jet airways and in a time slot where my night's sleep wouldn't have been affected!!

Veena World we don't know for what reason had chosen to favour 4 people against 25!! All passengers in the bus are irritated by such lame ways of making marginal profits. Be sure in a way you may get few new passengers but your regular customers will prefer other tour operators.

I doubt if I will again travel with Veena world!! A very illogical plan, naive way to handle guests and poor coordination.

Attaching mail details which I sent to Veena world. and they were least bothered.

Hello Sir/Madam,

This mail is regarding inconvenience caused while our honeymoon tour.

Some of my friends had told me lots of good things about Veena world and hence I opted for it for my honeymoon. But this tour was totally disappointing.

below are some issues I faced during my journey with you.br...

I have booked for a Hongkong-Macau-Schenzen tour with Veena world which departed from Mumbai on June 6, 2015. I had certain reservations/complaints about tour which I had brought to their notice in my feedback. But no action was taken in that regard. Also I had hospitality issue during the same trip with their travel operator Cathay Pacific. I took up this issue separately with Cathay for which they granted me compensation in the form of service vouchers with validity of June 30, 2016 which I am unable to utilise. I have taken up this issue of encashing service vouchers with Veena world since last year but they have not provided me a proper solution to my problem. Instead they prefered to be silent for quite a long time and has prefered to pass the time without providing assistance. Secondly in that tour, overseas guide Ms. Vicky at Schenzen told about one water show for which she collected 180 yuans and which was not worth of 180 yuan and there was no transparency in the entire deal. Everything was disclosed next day morning when there was a upsetting discussion in the group which was shocking. However many participants joined the show due to reserveness and becoz others decided to visit the show. Nobody was happy with the show contents. However, one point may be noted here, if the tour was with zero cost per pax as stated in the advertisement and their policy, this show could have been included in the tour itinerary. Veena world has received hard comments about this show from other co-tourists too. For a family of four, as in our case, in terms of INR 7, 500 has been wasted literally in water to see the water show.

Whole year after return from this trip, I was after Veena World, but everytime I have been misguided by their so called customer executives with the intention not to help/assist me in my problem. May I request you to take cognisance of my complain and help me to get justice from the Veena world. Awaiting for ur guidance please.

Hi, I had been to J&K tour in the month of May after making advance booking in Jan 15. I made advance flight bookings as tour starts ex. Jammu. Real surprises start thereafter. just before 1 week of the tour date was called and asked to make additional flight booking for which the reason was given that the road conditions are bad and it would take longer hours to travel from Srinagar to Jammu when it is a known fact that all the internal...