Vi Complaints & Reviews

I want a free 1GB daily data base pack for 18 days worth Rs 199 as compensation for the 18 days or more in which I couldn't use 0.5GB daily data add-on pack out of the Rs 479 plan. I complained to VI about it multiple times but VI is not ready to help. VI accepted the mistake but not ready to compensate for it. I want your help. My VI mobile number is [protected].
#KAR-V[protected] # KAR-V[protected] #KAR-V[protected]

Vi network is down since 3 August 2022, I have also complained 3 times, on calling the service center, it does not answer properly or says your problem is solved, today it has been 14 days but i am not able to call and access internet my area pin code 734015 satellite township, kamrangaguri, Siliguri all vi users are face this problem in this area

Sir/Ma'am,

With heavy heart I've to inform that the condition of your internet service is very pathetic in my area. During daytime, the internet becomes so slow that even turtles can finish their race, but website won't load. I've complained numerous times in past few months, but the service doesn't seem to improve. Even a representative from the company visited my location to deal with the issue but couldn't resolve so far.
Also, I've noticed that the 4G connection changes to Edge every now and then through out the day. There is heavy ping losses and unstable bandwidth. Because of this, my meetings/interviews gets interrupted; any kind of online tests gets auto submitted and what not. With any other connection sim card on my phone, I've not noticed this problem of frequent conversion from 4G to 2G.
So it's time I believe I should seek a reliable connection with another provider so as to avoid any further losses. Before that, just wanted to bring your notice to the disappointment of one of your very old customer; that's why writing.

Thanks and regards,

Hi Vi Team,
I am using Idea sim for a long time and working in Dubai. Normally this is working in Dubai and getting messages as well. From 28th July 2022 it is not working (Signal not showing)

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 71.91

I have not activated any such service..deactivate the service and refund my amount

In my vi sim balance 22rs access Games world paymented without my permission

My idea prepared sim is not working in uae.
Regarding this I complaint idea customer care. But no use.
I activated roaming and done recharge also.
Even I changed the sim into different handset, still issue is the same

22rs is deducted from my account without my knowledge for some games.Before some months this same thing happened.
The message which is sent to me is like this.

Hello!
Thank you for choosing to access Games World,
You have been charged Rs. 22
Your balance is Rs. 62.09

Please do somethng.

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 50

I haven't activated any service like this
Refund my balance as soon as possible
Or else I have to port my sim to another company ..

Respected (VI ),

I am writing this complaint letter to notify you about the services of your company. Since the past week, I was facing issues regarding the internet connection. The speed was very slow and I was not able to complete my office work because of this issue. I contacted your call centre and they assured me they would send someone to resolve the issue.

However, it has been two/three/four days and no one has come to resolve the issue. (Show your actual problem and situation). At first, the net speed was slow but now it is not working at all. I contacted the call center again but they misbehaved with me. I tried contacting the other offices but no one has been replying to me and this is why I am writing this letter to you. I am very displeased with your services.

I hope my issue will be brought to notice and will be resolved soon.

Dear Sir/Madam,
I complain to you because I am facing a Heavy Network fluctuation problem from 20/06/2022. At first I am thinking that is a temporary problem but this problem has not been changed So I again requested to you please check this problem and solve my problem.

I hope you carefully read my statement and take a initiative action to help me.

Thank you. Regards,
NIRMALYA DEBNATH

I have port my sim few Days ago and after this my Internet speed is getting down and it Even can not 2G. I already have raised complaint and Vi Customer Care Team make my complaint solve even i am not satisfied and issue not solved.
Now I can not port back my sim to jio before the time(3 Months) mention in Telecom Guideline.

My VI sim got Negative Balance and Discontinued Call and Data Services despite having recharge for a pack of 2 GB per day and unlimited calls. I don't understand how this can be

This has happened twice until now. I tried contacting the customer care the first time it happened, but was not able to connect to anyone as all the responses were automated. 30rs was deducted from my balance. I deactivated the caller tune from the Vi app. Now again it happened and since there was only 2rs balance on my account 1 re is been deducted. I have deactivated the service. I would like to have the refund of 31rs.

I recharge my vi no . I m unable to use data . Customer care number is not responding. one hour waiting time to connect with vi care.

I keep on getting a notification to sign in to vodafone-in and when i try doing so it redirects me to "sign in to network" screen with this url: http://180.179.77.11/data-usage-alert and shows the message -

Hello!
Thank you for choosing to access FUN PORTAL,
You have been charged Rs. 20
Your balance is Rs. 54
Why?why?why?my question to vi why this fraud?i never messeged or called any one to activate this fun portal so can you please do the refund of Rs.20 and please stop frauding vi loyal customers.
Thank you

My balance is being deducted automatically saying that i have accessed some inbuilt games which i didn't. This has been going on since last year March 2021. I need a refund of all my balance from last year till date. This is pure cheating. U can't auto deduct balance from your customers for your benefit. And if this continues and i dint get my refund i will stop using vi services forever.

I ordered vi sim card online on 22 april 2022 this sim card has been delivered to me but this sim card is showing no signal i have repeatedly called customer care about it

Dear customer support team,

Past more than 1 month we have seen major drop in the network with no phone working and we have more than 100 connections of Vodafone at office.

We are located at one of the marquee building in 6th floor, Two horizon centre, golf course road gurgaon, haryana.

Request you to install network booster in our office as soon as possible.

Regards

I have not subscribed for English seekho but charging me 21rs per week. Please stop pickpocketing customers and do very shameful and dishonest job as it is very low for a big company like VI. "Thank you for choosing English Seekho. Now stream Unlimited Learning Videos on your mobile. Click Now mazaa.mobi/englishseekho" I chose nothing!!

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 12.87
I got this msg but didn't played such games

Hello!
Thank you for choosing to access FUN PORTAL,
You have been charged Rs. 20
Your balance is Rs.

My phone no- [protected]
I have filed a complaint on 17.03.2022 stating that i am unable to use 4G network on my phone constantly and the network keeps on fluctuating between between 4G, 3G and 2G.

Till 17.03.2022, i was facing this issue for 2-3 days. However, when i had filed the complaint on 17.03.2022, my network was available in 2G only. Your consumer operative promised me that your complaint will be resolved by 1800 Hrs on 22.03.2022 and highlighting that this is a maximum time for complaint redressal, however, the complaint will be resolved in 24 Hrs.

The same situation continued for 03 days and when i came from Rohtak (haryana) to Delhi on 20.03.2022, my network shifted to 4G. However, after some time, again the problem of network shifting between 4G, 3G and 2G started. Then, yesterday at around 2115, i talked to your senior executive and he promised me that the complaint will be resolved by maximum 1800 Hrs on 22.03.2022.

I have been suffering with this problem for entire day i.e. 22.03.2022. So, i called your consumer executive at 1815 Hrs, after the lapse of your complaint rederessal time period, and there was no promising response.

Seeing my above submissions, you can arise to the limit of my patience and the problems being faced by me.

Kindly arrange to resolve the issue.

My name is Amit Chauhan, a civic of Delhi state. Couples of span[protected] nightfall I leg it recharge for mobile series [protected] and [protected] at online website mobikwik. We espy recharge of Rs.99 which propel with talktime of 99 ongoing stamp validity of 28 day lights along 200 MB web. Further sail away the foot and loaded payment through the routerway debit card. We have lodged evidence with transaction details along with other proofs.
Set afterwards buzz to navigate calls on [protected]. There's gonna be a pitfall by deciphering some other IVR video message that "No legal recharge available to connect with call. Hotfoot for the recharge." Strange mobikwik demonstrated clearly about the recharge plan. And Vodaphone Idea unit further cognizing the coins. We had reshuffled step out with promised payment with mobikwik and VI goes erroneously in fraudulent activities. This is holy crap that such aerial domains ingress in vicious activities bluff demos by offering swiggle offers through the net.
In a nutshell, request kindly look into the matter. Shall be mickle gracious for your tenderness acknowledgment.

Internet probalm

Vi is activating callertunes without my permission. I need to to explicitly deactivate it. I have disabled flash messages buy such messages don't stop. Unhappy with these issues.
Activation messsage:
Hi! We have received & are processing your request for service Callertunes. Just sit back & relax, you will receive a confirmation within 2 hours.

My balance has been deducted by ₹25 for Contakt gaming services without my permission. I did not activate it. Vi is cheating customers.

I have received a message today mentioning that Rs 20 has been deducted for access to Games Hub. I have not requested any access.

Dear sir
Please other 4 number bill generated