Vi Complaints & Reviews

I have port my sim few Days ago and after this my Internet speed is getting down and it Even can not 2G. I already have raised complaint and Vi Customer Care Team make my complaint solve even i am not satisfied and issue not solved.
Now I can not port back my sim to jio before the time(3 Months) mention in Telecom Guideline....

My VI sim got Negative Balance and Discontinued Call and Data Services despite having recharge for a pack of 2 GB per day and unlimited calls. I don't understand how this can be...

This has happened twice until now. I tried contacting the customer care the first time it happened, but was not able to connect to anyone as all the responses were automated. 30rs was deducted from my balance. I deactivated the caller tune from the Vi app. Now again it happened and since there was only 2rs balance on my account 1 re is been deducted. I have deactivated the service. I would like to have the refund of 31rs....

I recharge my vi no . I m unable to use data . Customer care number is not responding. one hour waiting time to connect with vi care....

I keep on getting a notification to sign in to vodafone-in and when i try doing so it redirects me to "sign in to network" screen with this url: http://180.179.77.11/data-usage-alert and shows the message -...

Hello!
Thank you for choosing to access FUN PORTAL,
You have been charged Rs. 20
Your balance is Rs. 54
Why?why?why?my question to vi why this fraud?i never messeged or called any one to activate this fun portal so can you please do the refund of Rs.20 and please stop frauding vi loyal customers.
Thank you...

My balance is being deducted automatically saying that i have accessed some inbuilt games which i didn't. This has been going on since last year March 2021. I need a refund of all my balance from last year till date. This is pure cheating. U can't auto deduct balance from your customers for your benefit. And if this continues and i dint get my refund i will stop using vi services forever....

I ordered vi sim card online on 22 april 2022 this sim card has been delivered to me but this sim card is showing no signal i have repeatedly called customer care about it...

Dear customer support team,

Past more than 1 month we have seen major drop in the network with no phone working and we have more than 100 connections of Vodafone at office.

We are located at one of the marquee building in 6th floor, Two horizon centre, golf course road gurgaon, haryana.

Request you to install network booster in our office as soon as possible.

Regards...

I have not subscribed for English seekho but charging me 21rs per week. Please stop pickpocketing customers and do very shameful and dishonest job as it is very low for a big company like VI. "Thank you for choosing English Seekho. Now stream Unlimited Learning Videos on your mobile. Click Now mazaa.mobi/englishseekho" I chose nothing!!...

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 12.87
I got this msg but didn't played such games...

Hello!
Thank you for choosing to access FUN PORTAL,
You have been charged Rs. 20
Your balance is Rs....

My phone no- [protected]
I have filed a complaint on 17.03.2022 stating that i am unable to use 4G network on my phone constantly and the network keeps on fluctuating between between 4G, 3G and 2G.

Till 17.03.2022, i was facing this issue for 2-3 days. However, when i had filed the complaint on 17.03.2022, my network was available in 2G only. Your consumer operative promised me that your complaint will be resolved by...

My name is Amit Chauhan, a civic of Delhi state. Couples of span[protected] nightfall I leg it recharge for mobile series [protected] and [protected] at online website mobikwik. We espy recharge of Rs.99 which propel with talktime of 99 ongoing stamp validity of 28 day lights along 200 MB web. Further sail away the foot and loaded payment through the routerway debit card. We have lodged evidence with transaction details along with other proofs....

Internet probalm...

Vi is activating callertunes without my permission. I need to to explicitly deactivate it. I have disabled flash messages buy such messages don't stop. Unhappy with these issues.
Activation messsage:
Hi! We have received & are processing your request for service Callertunes. Just sit back & relax, you will receive a confirmation within 2 hours....

My balance has been deducted by ₹25 for Contakt gaming services without my permission. I did not activate it. Vi is cheating customers....

I have received a message today mentioning that Rs 20 has been deducted for access to Games Hub. I have not requested any access....

Dear sir
Please other 4 number bill generated...

I have received 5-8 calls from VI call Center in 30 mins interval. In the first call that I received, I had asked to call me after 2 hours. I am not able to get my work done because of repeated calling. This is harassment....

Vi network blocked sending port message. This is the cheapest thing by a network providers. Even after spoke to customer care about this issue, they don't even know how to resolve this issue. Strict actions should be taken against these kind of cheap companies. Try not to use Vi for a better future....

Vi deducted my money in the name of bcafe portal without any activation, screenshot of which I have attached below.

I need refund of the money deducted. Customer care executives are saying that it has been activated by me by mistake and can not refund n they dnt know how did this service got activated without my acceptance.. its really shocking n hilarious exprnce seen with Vi. Plz refund my money as other few more issues are...

My sim is activated but tele verification is not completed because 59059 is dropping my call please help me...

I'm trying to port my number and I'm getting a message that UPC request could not be processed. I have no dues for my postpaid number. I even tried to send some dummy messages to other numbers, it works. Even I get message that try after some time. I tried after one day and same thing happening....

Dear Sir, Madem

I'm an VI user also with family, I want to inform you there is very slow internet speed and call dropping, no network in indoor, I complained National consumer helpline and pgportal but there is no solution. Your network team doing nothing after much complained. I hope my request in your priority and I hope it'll be fixed soon. Please Call me. You can install a network in my area.

Vill. Chaksriradha...

Please refund my money back as soon as possible...as I m not activated any service ..but I got message in my mobile that ur service have been activated and money has been deducted from my Vodafone account ...this is not acceptable ...
Please resolve my problem as soon as possible
I Neha my mobile number is [protected]...

I Neha singh my vodafone no [protected]. I have received sms's saying that "re 1 store pack now active" and charges are being deducted.

As this service has not been requested by me, i would appreciate if someone in vodafone reviews my account, cancel all premium services or service packs and refund me the overcharged amount onto my mobile other wise i will put this complain to the consumer court.

Kindly confirm...

I tried to send port message to 1900 from my idea number [protected] by using format port to port to jio. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldnt find any reasons why port messages wouldnt be delivered. Please help...

Hello Vodafone,

This is writing with very sad feeling. history of the sadness is very long.
I Balam Singh Negi My No [protected] since 10 Year in your Vodafone Telecom company. I re-visited @ VI gallery Outlets This the worst experience i even had with Vodafone. I have visited Your VI gallery located @ this Ghanshyam Apartment, Ambika Nagar, Nr Dombivali Stiation Dombivali (W) Maharastra Thane Pin code 421201 .
visited...

I have active plans on my number and I also have the main balance in SIM but still, I am not able to send the message. I called Vi customer care but they are asking me to recharge with another plan.

If I do have the main Talktime (Other than the active plan) why do I need to recharge to send an SMS?...