Vi Complaints & Reviews

Dear team,
I called the VI customer service manier times regarding my area network, they always stated me that the network work is under process and it has been more than 3 years but the network issue is same in my village . We are not able to make calls and it's useless to talk about internet connection - worst at it's stage .
Please look through my matter of concern.
None of the network provider is providing good...

Respected (VI ),

I am writing this complaint letter to notify you about the services of your company. Since the past week, I was facing issues regarding the internet connection. The speed was very slow and I was not able to complete my office work because of this issue. I contacted your call centre and they assured me they would send someone to resolve the issue.

However, it has been two/three/four days and...

Respected (VI ),

I am writing this complaint letter to notify you about the services of your company. Since the past week, I was facing issues regarding the internet connection. The speed was very slow and I was not able to complete my office work because of this issue. I contacted your call centre and they assured me they would send someone to resolve the issue.

However, it has been two/three/four days and no one has come to resolve the issue. (Show your actual problem and situation). At first, the net speed was slow but now it is not working at all. I contacted the call center again but they misbehaved with me. I tried contacting the other offices but no one has been replying to me and this is why I am writing this letter to you. I am very displeased with your services.

I hope my issue will be brought to notice and will be resolved soon.

Dear Sir/Madam,
I complain to you because I am facing a Heavy Network fluctuation problem from 20/06/2022. At first I am thinking that is a temporary problem but this problem has not been changed So I again requested to you please check this problem and solve my problem.

I hope you carefully read my statement and take a initiative action to help me.

Thank you. Regards,
NIRMALYA DEBNATH

I have port my sim few Days ago and after this my Internet speed is getting down and it Even can not 2G. I already have raised complaint and Vi Customer Care Team make my complaint solve even i am not satisfied and issue not solved.
Now I can not port back my sim to jio before the time(3 Months) mention in Telecom Guideline.

My VI sim got Negative Balance and Discontinued Call and Data Services despite having recharge for a pack of 2 GB per day and unlimited calls. I don't understand how this can be

This has happened twice until now. I tried contacting the customer care the first time it happened, but was not able to connect to anyone as all the responses were automated. 30rs was deducted from my balance. I deactivated the caller tune from the Vi app. Now again it happened and since there was only 2rs balance on my account 1 re is been deducted. I have deactivated the service. I would like to have the refund of 31rs.

I recharge my vi no . I m unable to use data . Customer care number is not responding. one hour waiting time to connect with vi care.

I keep on getting a notification to sign in to vodafone-in and when i try doing so it redirects me to "sign in to network" screen with this url: http://180.179.77.11/data-usage-alert and shows the message -

Hello!
Thank you for choosing to access FUN PORTAL,
You have been charged Rs. 20
Your balance is Rs. 54
Why?why?why?my question to vi why this fraud?i never messeged or called any one to activate this fun portal so can you please do the refund of Rs.20 and please stop frauding vi loyal customers.
Thank you

My balance is being deducted automatically saying that i have accessed some inbuilt games which i didn't. This has been going on since last year March 2021. I need a refund of all my balance from last year till date. This is pure cheating. U can't auto deduct balance from your customers for your benefit. And if this continues and i dint get my refund i will stop using vi services forever.

I ordered vi sim card online on 22 april 2022 this sim card has been delivered to me but this sim card is showing no signal i have repeatedly called customer care about it...

Dear customer support team,

Past more than 1 month we have seen major drop in the network with no phone working and we have more than 100 connections of Vodafone at office.

We are located at one of the marquee building in 6th floor, Two horizon centre, golf course road gurgaon, haryana.

Request you to install network booster in our office as soon as possible.

Regards

I have not subscribed for English seekho but charging me 21rs per week. Please stop pickpocketing customers and do very shameful and dishonest job as it is very low for a big company like VI. "Thank you for choosing English Seekho. Now stream Unlimited Learning Videos on your mobile. Click Now mazaa.mobi/englishseekho" I chose nothing!!

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 12.87
I got this msg but didn't played such games

Hello!
Thank you for choosing to access FUN PORTAL,
You have been charged Rs. 20
Your balance is Rs.

My phone no- [protected]
I have filed a complaint on 17.03.2022 stating that i am unable to use 4G network on my phone constantly and the network keeps on fluctuating between between 4G, 3G and 2G.

Till 17.03.2022, i was facing this issue for 2-3 days. However, when i had filed the complaint on 17.03.2022, my network was available in 2G only. Your consumer operative promised me that your complaint will be resolved by 1800 Hrs on 22.03.2022 and highlighting that this is a maximum time for complaint redressal, however, the complaint will be resolved in 24 Hrs.

The same situation continued for 03 days and when i came from Rohtak (haryana) to Delhi on 20.03.2022, my network shifted to 4G. However, after some time, again the problem of network shifting between 4G, 3G and 2G started. Then, yesterday at around 2115, i talked to your senior executive and he promised me that the complaint will be resolved by maximum 1800 Hrs on 22.03.2022.

I have been suffering with this problem for entire day i.e. 22.03.2022. So, i called your consumer executive at 1815 Hrs, after the lapse of your complaint rederessal time period, and there was no promising response.

Seeing my above submissions, you can arise to the limit of my patience and the problems being faced by me.

Kindly arrange to resolve the issue.

My name is Amit Chauhan, a civic of Delhi state. Couples of span[protected] nightfall I leg it recharge for mobile series [protected] and [protected] at online website mobikwik. We espy recharge of Rs.99 which propel with talktime of 99 ongoing stamp validity of 28 day lights along 200 MB web. Further sail away the foot and loaded payment through the routerway debit card. We have lodged evidence with transaction details along with other proofs.
Set afterwards buzz to navigate calls on [protected]. There's gonna be a pitfall by deciphering some other IVR video message that "No legal recharge available to connect with call. Hotfoot for the recharge." Strange mobikwik demonstrated clearly about the recharge plan. And Vodaphone Idea unit further cognizing the coins. We had reshuffled step out with promised payment with mobikwik and VI goes erroneously in fraudulent activities. This is holy crap that such aerial domains ingress in vicious activities bluff demos by offering swiggle offers through the net.
In a nutshell, request kindly look into the matter. Shall be mickle gracious for your tenderness acknowledgment.

Internet probalm

Vi is activating callertunes without my permission. I need to to explicitly deactivate it. I have disabled flash messages buy such messages don't stop. Unhappy with these issues.
Activation messsage:
Hi! We have received & are processing your request for service Callertunes. Just sit back & relax, you will receive a confirmation within 2 hours.

My balance has been deducted by ₹25 for Contakt gaming services without my permission. I did not activate it. Vi is cheating customers.

I have received a message today mentioning that Rs 20 has been deducted for access to Games Hub. I have not requested any access.

Dear sir
Please other 4 number bill generated

I have received 5-8 calls from VI call Center in 30 mins interval. In the first call that I received, I had asked to call me after 2 hours. I am not able to get my work done because of repeated calling. This is harassment.

Vi network blocked sending port message. This is the cheapest thing by a network providers. Even after spoke to customer care about this issue, they don't even know how to resolve this issue. Strict actions should be taken against these kind of cheap companies. Try not to use Vi for a better future.

Vi deducted my money in the name of bcafe portal without any activation, screenshot of which I have attached below.

I need refund of the money deducted. Customer care executives are saying that it has been activated by me by mistake and can not refund n they dnt know how did this service got activated without my acceptance.. its really shocking n hilarious exprnce seen with Vi. Plz refund my money as other few more issues are also need to solve.

My sim is activated but tele verification is not completed because 59059 is dropping my call please help me

I'm trying to port my number and I'm getting a message that UPC request could not be processed. I have no dues for my postpaid number. I even tried to send some dummy messages to other numbers, it works. Even I get message that try after some time. I tried after one day and same thing happening.

Dear Sir, Madem

I'm an VI user also with family, I want to inform you there is very slow internet speed and call dropping, no network in indoor, I complained National consumer helpline and pgportal but there is no solution. Your network team doing nothing after much complained. I hope my request in your priority and I hope it'll be fixed soon. Please Call me. You can install a network in my area.

Vill. Chaksriradha
Landmark. Chaksriradha primary school
P.O.Dobandi
P.S.Tamluk
Pin.721647
Dist. Purba Medinipur (WB)

Please refund my money back as soon as possible...as I m not activated any service ..but I got message in my mobile that ur service have been activated and money has been deducted from my Vodafone account ...this is not acceptable ...
Please resolve my problem as soon as possible
I Neha my mobile number is [protected]