Vi Complaints & Reviews

I did recharge after checking on vi app for Rs 199 on 19 April 2021 for 28 days but I have received benefits for 24 days only. I request you to please escalate it to the authorities and ask them to give my 4 days of talk time and data balance as it got over on 12 May 2021...

I received a message that “Hello!
Thank you for choosing to access Pre Embedded Games,
You have been charged Rs. 25
Your balance is Rs. 11” which is not done by me. I need the refund from VI. Kindly look into this and please do the needful....

Vi mobile company not provide me upc code

Your request for UPC has been delayed.Please wait while your request is being processed....

I have recharge my phone number by google pay it show that recharge is successful done money also deducted but when i check it was not done. please solve my problem...

I am getting flooded by flash messages on my vodafone number. Have complained more than 10 times on 198, but still it doesn't stop. Each time they tell to send some "CAN FLASH" message to 144, deactivate flash on vodafone services in hanset, or they just take complains and say it will be stopped in next 4 hours. The message keeps on coming all day and night, whenever I have to use my phone, i need to cancel around 50-100 messages. I don't...

I had network speed problem, my internet speed is very low from yesterday.
Please check&solve the problem...

I received the message from vz-vicms
Stating that, the 20 rs. Has been charged for choosing Fun Portal. Where as I have not even clicked any link, or sms, or any other mode to accept this....

Hello!
Thank you for choosing to access Pre Embedded Games,
You have been charged Rs. 20
Your balance is Rs. 4.97

What does this mean? I didn’t sign up for any pre embedded games nor chose to access them. How are they even accessible to detect money for no reason? No permissions? This is frustrating! If this keeps going on, I’m sure they will keep deducting if we ignore this. Please resolve or we...

Dear,
This is to be informed that on 2nd Jan-21, received message saying that thank you for using pre embedded games and balance has been deducted ( 25/-INR).
Again today (i.e-29th march-21) received message thank you for choosing to access contest, and balance has been deducted 3/-.
Message received from VZ-ViCMS.
I did activated any service though balance has been deducted....

Talk time amount have been deducted towards mydala Rs.49 without any information and repeated mail to VI irresponsible....

I did recharge of 291 rs on wrong number...

Hello, I have been using Vi since long but it has lately started deducting my account balance in the name of VAS services which have never been requested or used by me. First time after complaint they returned my money but since then they have been regularly charging me unnecessarily and I am fed of calling and requesting them again and again to return my hard earned money. I request you to kindly look into it as I am not only who has been...

I am the postpaid customer of vi and have the family plannof 800 Rs per month. I am living in town area but still facing the data speed issue almost every where in Alleppey town. As everyone knows that we are exploring 5G era and telecommunications companies are working on it very rapidly but even paying a good amount monthly i am unable to get a satisfactory service from my subscriber.
My name Anil Thomas
Mob. No. [protected]br...

Received a bill of 2022 for my Vodafone postpaid number for some international messages which as per them is 293 messages in a single day which was not done by me. not even getting the complete information for these messages...

I am unable to send port message on 1900. I can send messages to other no. But not on 1900. Please help....

I recharged 39 rs talktime. It is added in secondary balance and doesn't work. Incoming and outgoing are barred. The worst service. How can I use those recharge amount in economical way? Operator has looted many customers like this openly . Please reply....

Sir i am a user of vi limited I am facing the issue regarding no 4g availability in indoor and slow internet speed . I am complaining for one month then also my issue is not solved...

I've been charged for gamesfun zone for which I've not even subscribed. How to stop this?...

I recharged my idea no [protected] with 1197 rs. Amount deducted from my credit card but recharge not done with following message from VI :
"217:Sorry! This recharge is not available. TXN num. ONR[protected] To continue using your mobile services, dial *121# and recharge with the best offers."...

I am able to send messages to other numbers but I am not able to send a message to the port number. Vi is blocking the port number....

I have been using a Vodafone connection for so long. After it became Vi, I'm getting messages regarding charges for contentDesc from SK_Mobi, which I have not activated. They're deducting money with a customer's consent....

Hi,

My no. is [protected]. Currently. I'm a VI user. Before coming to VI, I was in Airtel Postpaid. VI people were sending mails saying that, there is bill pending from previous operator. When I checked at airtel store, they said that all the pending bill was already settled. When I checked with VI customer care, they asked me to share the airtel receipt to [protected]@vodafoneidea.com. On 14th of NOV I've shared the receipt...

I ported my number from Airtel to vodafone. I use a prepaid sim in my phone. I want the post call notification to be disable(by that i mean, the message that pops up after my call sayin "your last call charges was xx.xx and balance is yy.yy".
Also as they come on screen the network goes to 3G

I find this irritating and i think the customer should have the freedom to decide if he wants that notification or not....

To activate the sim I have to call 59059 but as I call to this number my call gets automatically disconnected!! What should I do??...

I received a message from VZ- ViCMS thanks for downloading CARBAN_GAME from CARBUN8. You have been charged Rs. 10. I didn't click on any link and i got charged with 10rs. This is not the first time they have charged unfairly. Please take necessary action and refund my money. I have deactivated it but my money is still gone. I request to repay the money you took my fraud means...

I am not able to send an SMS out from my VI number to port out.

When I try and send the SMS (PORT to 1900) it says message sending failed. I am able to send SMS to any other number....

Hello!
Thank you for downloading sports from One97.
You have been charged Rs. 5
Your balance is Rs. 92.8
Hello!
Thank you for downloading ppu_game from TELESYNC_SOLUTION.
You have been charged Rs. 10
Your balance is Rs. 82.8...

- I took a new vi connection through MNP
- my Airtel number showed no connection.
- I put the new sim of vi and it showed network bars.
- called 59059, but heard "thank you for calling vi" and phone cut.

I need to activate my sim asap. Pls help...

I have recharged with Rs.449 through Vi mobile app using a debit Card. At first it showed up transaction failed, and I went back to app home page and made fresh attempt then got recharged done successfully this time. After 8hrs again the same amount (Rs 449) gets deducted for no reason and that's twice. Am I a victim of mobile operator scam too? Because it's becoming an un-registered and popular act of scam now-a-days with many. Most of the...

I received this message 'dear customer,
Thank you for downloading fun portal from carbun8.
You have been charged rs. 22
Your balance is rs. 78.14' on 29 sep 2020.

Actually this is totally fraud, i did not download or even clicked it anywhere.

Please refund it and pay attention in future....