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Wave Cinemas Complaints & Reviews

M
Mishkat Khan
Jan 22, 2023
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Changing my seats in Wave cinema

Address:Wave Noida

19 January (Thursday) i downloaded the book my show app then i book Pathaan movie tickets in Wave cinema Noida and I choose 10, 11, 12, 13, 14, 15 and the seats are infront of big screen in Wave cinema i am not comfortable to watching the movie very close becase my eyes are so week if change the seats after that i feel comfortable only this is solution of this problem i am requesting you book my show plz plz plz plz plz plz plz plz changed...
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Pawan_dragneel
from Noida, Uttar Pradesh
Jun 16, 2022
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Bad movie experience

Address:Noida

We went to watch samrat prithvi raj movie on 15/06 in wave cinemas at 5:45

The movie experience was really bad as the projector was moving again and again shaking the whole screen, there were blackouts in between as well as audio missing. That really spoiled movie experience...
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S
Sajid Arshad
Sep 5, 2021
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Cancellation of ticket

Website:Paytm

I have booked a movie ticket shang chi 5 sep but by mistake. Its book in english and i want to book in hindi
So please tell me how it will cancle or swap from english to hindi please i want to book in hindi.
Mob no [protected]
[protected]@gmail.com...
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sharmisthaz09
from Delhi, Delhi
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complaint against the male staff of waves movie hall - kaushambi

Address:201010
Website:www.wavecinemas.com

Dear sir/ madam,

This a complaint against the floor male staff of waves movie hall - kaushambi. I had purchased 2 movie tickets for the movie uri, dated 17th feb, time 7pm. As i entered the security check, i diligently allowed the lady staff present there to check my purse, she screamed "you have guthkha in your bag", i politely told her i do not have gutkha and let her check my bag again and told her these are my medicines...
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shourya kuriyal
from Bareilly, Uttar Pradesh
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act of mannerless misconduct

Address:Ghaziabad, Uttar Pradesh

An employee named umesh conducted a very improper and irrational behaviour with me when i arrived at the baggage counter of the cinema. I arrived at 11:30 and my show was at 12:30.. I had train at 4 pm so had 2 bags.. I asked them to keep the bag but they refused to keep it before 12:30. I begged him to keep him as i had to explore the mall till my show he refuted. I said its an act of inhumanity, he started yelling and abusing me, i was...
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Amit255
from Gurgaon, Haryana
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movie viewing experience ruined

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Very dissatisfied with wave cinemas noida, the service is very poor and disappointing. We were given the tickets that were already booked by someone else as a group of persons came to us and asked us to leave as that seat was booked by them, then the staff helped them to settle down somewhere else, this took almost 5-10 minutes. And after some time in the climax of the movie, two projections were projected on the same screen and it continued...
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Sunnyhobo
from Delhi, Delhi
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Fraud and cheap management

Address:Ghaziabad, Uttar Pradesh

Today i.e 1 October, my friend went to wave cinema in koshambi at 9:30 and ask tickets for 11 am show, but they cheaters gave the tickets for 10 am show.
My friend didn't noticed that and when we went to cinema around 10:50, then we noticed that.
After that we complain the management for the issue, his reaction was - this is your mistake, you should check the tickets
I said sir we trust the wave cinema so we didn't feel...
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S
shaani
from Mumbai, Maharashtra
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Refund of the payment deducted twice

Address:Chandigarh, Chandigarh
Website:wavescinemas

Dear Concerned

I had swiped my debit card at waves multiplex chandigarh for the payment of 3 movie tickets bambukaat silver class. The money has been deducted from my sbi account and i even showed the message i received on my phone to them but they said i have to make again payment as that slip is necessary but payment will get refund in one hour Rs. 420. I met there incharge MR. Abhishek and he also assured me the same. But...
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Address:110092
Website:wavecinemas.com

Hi,

Yesterday i booked two sheets for Conjuring 2 (Hindi) at Waves Kaushambi.

Show Date:- 19/6/2016

Show timing:- 3:15 PM.

My amount got deducted from my account but didn't get the confirmation mail from Waves side, after that i contacted at your Customer Care they told me that tickets are not confirmed due to some techincal error.

So Refund this amount asap.br...
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Dinesh Chand (BąďŞhâãh)
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Booking not done but payment deducted

Address:Gautam Buddh Nagar, Uttar Pradesh, 110084
Website:www.wavecinemas.com

Hello sir,
Kindly Refund my Amount
I booked tickets for movie Captain America civil war on 6 may Friday
2016 from wavemovies.com.
My money already deducted but tickets not confirmed

Here my Details
Name- Dinesh Chand
No of seats for Booking=3
Normal Tickets
Payment amount=531.54 rs
Payment through freecharge wallet.
Order no. [protected]
Transaction...
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A
Arjun Pandita
from Jammu, Jammu and Kashmir
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Wave cinemas not showing casting

Address:Jammu, Jammu and Kashmir, 180001
Website:www.wavecinemas.co.

I Arjun from JAMMU J&K... As a film student its compulsory to show the whole casting team till the end.. but today i.e 10th january 2016 at 8:15 PM show i was watching Wazir at wave cinemas Jammu. At the end they cut the whole casting and switch off the screen. And at the interval i purchased some combo scratch offer food that was for 500rs and got 1 Usb light but unfortunately it is not working....
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Mukul Tripathi
from Ambahta, Uttar Pradesh
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Online ticket booking not confirmed, amount debited.

Website:www.wavecinemas.com

Dear Sir,
I have booked three tickets on 26/09 for the movie KKPK, Dated 27/09, Showtime 3PM. and received an email of order confirmation (attached here), and amount deducted (statement attached)
Since this was quite different from my previous experiences of bookmyshow.com and other portals as there was no showtime or seat No mentioned. Also I didn't get any sms over mobile phone.
I have forwarded the mail to customer...
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ashishkc007
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for failed transaction

Address:centre stage mall, Gautam Buddha Nagar, Uttar Pradesh
Website:www.wavecinemas.com

I tried to book 3 tickets for movie ghanchakkar on 29th of june 2013 at 8:20 pm, but the webpage showed transaction failed. So i booked the tickets again with a different card. Later on I realized that deduction was made from both my bank accounts i.e. I had been charged twice for same tickets. I thought the refund process will be there, but to my disappointment there was none. I had also submitted feedback but no response was there from...
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aastha gupta2205
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online ticket NO REFUND

Address:Kaushambi, Uttar Pradesh

On 2nd june 2013 ,me and my friend booked tickets for 7.15 show of yeh jawaani hai dewani twice and both the times are transaction was unsuccessful but money got debited from our respective accounts.It was written that are money will be credited within 7 working days in our accounts and we will receive receipt for the same on our mails.But no receipt received yet therefore,we doubt that we will get our money back.
Kindly take some...
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A
akash39
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CASH NOT REFUNDED

Address:Lucknow, Uttar Pradesh

This is the mail which i got at the time of transaction when it was not done
******************************************************************************
[protected] Forwarded message[protected]
From: Wave Cinemas Online Booking Refund Process <[protected]@wavecinemas.com>
Date: Tue, Sep 7, 2010 at 1:47 PM
Subject: Booking Not Done: Payment Receipt No.:10417106
To: utkarsh.[protected]@gmail.combr...
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