www.FreeRecharge.in Complaints & Reviews

www.FreeRecharge.in — Failed Recharge | No refund | No response

 R Alex on Oct 21, 2015
Hello, I tried recharging for 297 INR on 10/11/2015 on my Vodafone Mumbai prepaid for 1GB 3G data which failed but money was charged from my bank account. Please see attached screenshot of my statement which shows the amount was debited. I immediately sent an email to care@freecharge.com informing the fail recharge wherein they responded to me : **Thanks for writing to us. We've just filed a support "Ticket # 2239003" for your reference. One of our agents will be in touch with you with-in 6 hrs (or sooner)** Another email was sent to me few minutes ago: **We understand you're worried...
Complaint comments  Read comments Complaint category Mobile Service Providers

www.FreeRecharge.in — Amount Failed during transaction is withheld always

 Madhav Pai on Apr 30, 2013

This is Madhav Pai.

A recharge website called Freerecharge.in has been cheating its consumer with a concept called Balance. The amount redeemed as a part of credit card cash back and failures during the recharge transaction is withheld by the site itself claiming to be a balance to be used in future for recharge which can be done from their web site only.

This is a breach. I request the concern to intervene and resolve this issue and save myself and all the consumers from this unhealthy practice.


Madhav Pai...
Complaint comments  Read comments Complaint category Mobile Service Providers

www.FreeRecharge.in — Amount debited from account 2 times for 1 purchase

 vickyvikas on Feb 14, 2012
Yesterday I did online mobile recharge from freerecharge.in for Rs. 809. Once i tired to recharge my mobile its showing unsuccessful transaction and page was blank. Then again I tired and got the same message. After 1 and half hour i got message twice from freerechage that my mobile has been recharged 2 times. I tried to contact freerecharge customer support by filling the support form but I did not get any call from them. I tried to contact my bank as well and they are saying I have to contact freerecharge for this.
Could you please help me out on this as I have paid 2 times for 1 facility...
Complaint comments  Read comments Complaint category Online Shopping

www.FreeRecharge.in — Fraud

 dharmender243 on Apr 1, 2011
www.freerecharge.in are Fraud website.

Guys never recharge your mobile on www.freerecharge.in
They people are big fraud.
they deduct the amount from your credit card but u dont get talktime.

I got recharge my idea mobile on 28th February 2011 for Rs.360/-.
I was charged twice for single transaction.
Now i came to know when i received my credit card statement.
I was charged twice for one transaction.
I got mobile talktime once only.
Please cancel the transaction.
I talked to ICICI Bank, they have given me Transaction...
Complaint comments  Read comments [2]Complaint category Online Shopping

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