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Zomoto Complaints & Reviews

C
Chetan1403
from Hubli, Karnataka
Jan 27, 2022
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Not strat online bgv failed plz help me Your account has been suspended due to from the app raise tecket please. concerns have any BGV failed If you
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    N
    naveenkumar e
    Jan 24, 2022
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    I am getting BGV problem since 4 days,
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      M
      Mangeelal
      from BIKANER, Rajasthan
      Dec 20, 2021
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      Address: Bikaner
      Website: Zomoto

      Me pichle 20 dino se wait kar rha hu meri id online nhi ho paa rha hu
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        P
        Par Thi
        Dec 13, 2021
        Resolved
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        Resolved

        Address: Sholinganallur
        Website: Bgv failed

        Hii this parthi i am unable to logine my id was suspended as be blocked plzz kindly request to open my ID is problem bgv failed nambar [protected]
        Jan 7, 2022
        Complaint marked as Resolved 
        Bgv faild My nambar 8428926235
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          P
          Par Thi
          Dec 13, 2021
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          Address: Sholinganallur
          Website: Bgv failed

          BGV failed please ticket raise no solution to logine my id was suspended as be blocked plzz kindly request to open my ID my nambar: [protected]
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            À
            ಸುರೇಶ್ ಕನ್ನಡಿಗ
            Dec 11, 2021
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            Address: Btm layout
            Website: Suresh

            Me zomoto ID blocked please unlock
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              B
              Bramol26
              from Kalyan, Maharashtra
              Dec 9, 2021
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              Address: Kisan sonawane chwal room no 790 near gupta kirana store shil road behind saikrupa hotel netivali naka Kalyan east thane
              Website: Zomoto delivery partner

              I'm new zomoto partner I don't have any idea how to complete BGV failed...I trying team leader contact but not respond me
              FE1571176 Bhagwat limbaji randive
              Nobody help me ticket rise but ... How to solve this problem ... I feel scam hua hai mere saath
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                C
                Chandreddy
                Nov 27, 2021
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                My Zomoto I'd is FE1547252, my concern is, your account is Deactivate due to BGV failed, plz activate my account, my mobile number [protected], plz understand do the needful
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                  Y
                  Yahoshu King
                  Nov 27, 2021
                  Resolved
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                  Resolved

                  Address: India Chattisgarh durg Bhilai hospital sector 9

                  Mam/ sir
                  I requested to zomoto company & team I m having problems in my zomoto I'd profile verification pending problem when I started to taking courses of zomoto training so I already paid for money for a bag . tshirt
                  Zomoto I'd : FE1554773
                  Name : m yahoshu
                  Location : Chattisgarh .durg Bhilai smirti nagar
                  Phone number : [protected]
                  Plz activated my id
                  I want to work with zomoto plz shortout I'd pending issues
                  And active my account
                  🙏🙏🙏🙏
                  Nov 28, 2021
                  Complaint marked as Resolved 
                  Nov 28, 2021
                  Updated by Yahoshu King
                  Thanku company
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                    K
                    K Vijay K Vijay
                    Nov 27, 2021
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                    Hyderabad main city
                    Dilsukhnagar (zomoto rider)
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                      K
                      K Vijay K Vijay
                      Nov 27, 2021
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                      Hyderabad main city
                      Dilsukhnagar (zomoyo riider)
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                        S
                        Sadhi Coorg
                        Nov 23, 2021
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                        My zomato account suspended due to bgv failed. My login I'd FE1514915 I just joined a week ago now they suspended my account. I don't know how to reactive my account. Please solve ..
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                          K
                          Kumara mj
                          from Hassan, Karnataka
                          Nov 22, 2021
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                          Address: Bengaluru
                          Website: Zomoto delivery partnae

                          Background failed my account is blocked
                          Plz activate my account
                          Id number FE1425143
                          My name kumara mj
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                            A
                            Abhideepy
                            Nov 21, 2021
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                            Address: Banglore

                            My account was blocked because it's showing bgv failed . PLZ activate my account id sir, madam . My id number is fe1508752 and register mobile number is [protected]
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                              K
                              Kumara mj
                              from Hassan, Karnataka
                              Nov 20, 2021
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                              Address: Bengaluru in karnataka
                              Website: Zomoto

                              My id blocked plc unblock sir
                              Kumara mj
                              [protected]
                              FE1425143

                              PLC UNBLOCK
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                                P
                                Purusho22
                                Nov 14, 2021
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                                Address: Chennai

                                I payed onboarding fees on zomoto after paying I selected go online but the app show your id is suspended due to BGV failed what is the issue I am fresher and pay the onboarding fees using my bike due please activate my account and help me
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                                  S
                                  Somanath BM
                                  from Bengaluru, Karnataka
                                  Nov 6, 2021
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                                  Website: Zomoy

                                  I did ordered Fulka and Butter Rotti but they have delivered Chapathi when I ask customer services they are telling both Fulka and Chapathi are same, How can I could be?

                                  Also girl name called Simran from customer care disconnect my calls and sent message issue has been resolved when I was I on call..this is what the service they are doing.

                                  Please don't order anything with Zomoto and services is very very bad
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                                    K
                                    Kethavath badya
                                    from Hyderabad, Telangana
                                    Nov 4, 2021
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                                    Address: Hyderabad
                                    Website: Verification profile pending

                                    Verification profile pending for complicated sir
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                                      N
                                      Naveen Mudhiraj
                                      Sep 26, 2021
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                                      Address: Anjainagar bowenpally
                                      Website: Zomoto

                                      I raised many tickets in my zomoto partner app but it's still not solved
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                                        V
                                        Vishal Pandat
                                        Mar 12, 2021
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                                        Address: Bhangel
                                        Website: Zomoto

                                        My id is terminated but I not relejctied aa oreder
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                                          P
                                          paraskk
                                          from Noida, Uttar Pradesh
                                          Mar 24, 2020
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                                          Address: Ghaziabad, Uttar Pradesh, 201014
                                          Website: zomoto gold membership

                                          Zomoto caller called on 30th june 2019 for gold membership to purchase it within 30 m in to get the offer in 560/- he sold membership in hurry by hiding below facts
                                          1. When i have asked all restorents showing in apps are eligble he submitt it and told there in[protected] in delhi ncr2. Second these are selective restra and expensive. These facts was shown after purchasing membership and i immediatly approach to my refund my money as very few restra is in my area and all are expensive. On 1st july 2019 i written a mail to zomoto for refund my money as it is no use for me but unforunately zomoto is not responding properly and always dening to refund, on sept i raised complaint in nch after that his caller called me in sept 2019 to refund my money but again wrong commitent given and 432 rs paid to me against the my amoount 560/- they still deducted 132 rs while i never use it and raised my compalin of refund on next day of purchase. Its fraud by zomoto by making fool on phone call, need to refund my balance 132 rs immediate
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                                            S
                                            Shanmugam Sha
                                            from Chennai, Tamil Nadu
                                            Sep 28, 2019
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                                            Address: Chennai, Tamil Nadu, 91

                                            I regularly eat that restaurant ss aashiq hotel... Today i went to order thought zomoto app.. Really shocked because i regularly order food 180/ kg than zomoto offer applied max 130 not crossing but today going higher value of money that's original price at restaurant rupees 150/kg only. But app shows 220 rupees what's worgly going.. Then i called that's restaurant verified chicken biriyani at 150/kg... Ur cheating or tricking ppl..in case it's continue no one use zomoto app again.. I
                                            Sep 28, 2019
                                            Updated by Shanmugam Sha
                                            Zomoto side told check this complaint next 48 hrs to resolve this... but not taking action still now

                                            I placed an order with KFC @800 and cancelled my order in zomoto within few seconds, as I want some changes in the order placed. Their support executive told that no refund can be made nor order served.. It's nothing but cheating the customers..

                                            I want my money to be refunded with explanation

                                            [protected]
                                            [protected]@gmail.com
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                                              R
                                              RAMESH BVS
                                              from Mumbai, Maharashtra
                                              Sep 24, 2019
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                                              Address: Hinjawadi, Pune, Maharashtra, 411057

                                              Money is deducted but still payment is incomplete. My money got deducted from account i have got message of money deductions but in the app it show payment incomplete. I have done payment through zomato application and i have paid via google pay.

                                              I have made orders and both times failed due to incomplete payment however amount has been deducted from my bank account.

                                              Order no # [protected] / [protected]
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                                                R
                                                Raoool
                                                from Nagaur, Rajasthan
                                                Jul 5, 2019
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                                                Address: 87-A Sanjay Colony, Behind Shree Guest House, Near Shiv Temple, bhilwara, Bhilwara, Rajasthan, 311001
                                                Website: www.zomoto.com

                                                Dear sir/ma'am
                                                I have order a cake from zomoto which has cost of rupees 110/-. Via paytm.
                                                By mistake it was cancelled by me due to short size of cake. Still cannot get my money back. I want my money back

                                                Order id is. [protected]

                                                If the order on the way then it is not received to the destination
                                                Please resolve my problem as soon as possible
                                                Many time i have contact to zomoto's customer care they can't be able to solve my problem

                                                Request don't purchase anything from zomoto

                                                Thanks
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                                                  S
                                                  shiva9666
                                                  from Mumbai, Maharashtra
                                                  May 11, 2019
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                                                  Website: zomoto.com

                                                  I orderded food at 9:04pm on 10/05/19 as process as usual the money deducted at 9:04pm.

                                                  Bt order no placed at moment. After that the screen shown that payment faiped try again ir order after some time at 9:27 pm the order placed nd accepted by the resturant.

                                                  So in that time i order from anthor food delivering flatform. So i dont need that order bcz of so much time
                                                  I contacted customer care they did'nt responded.

                                                  The deliver boy came at 10:06 so refuse to take it then customer care called me i explained my prblm they said that order rejected by customer. They didn't said the rules. They cancelled my order after that the screen is showing is ur order rejected and ur money couldn't be refunded. What is if ot thier technical then we also suffer? Nice this is what zomoto done nd looting ny money with their technical prblm!
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                                                    N
                                                    Noel Correia
                                                    from Mumbai, Maharashtra
                                                    Apr 26, 2019
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                                                    Address: Mumbai City, Maharashtra, 400068
                                                    Website: Zomato

                                                    We placed an order rs.820 - with zomato. Money deducted but can't received the order. Please respond at the earliest to the my complaint against the zomato food based app. This app providing cheap customer services to the customer... This waste app. Zomato customer care number was not connected... I refer my friends to not instal the app. If my friends already using the app then i would refer to delete the app
                                                    I have placed a order in komala restaurant and I forgot to apply promo code and ihave cancelled with in 1 min and they charged total order value for cancellation charges 130 rupes please refund the amount order #[protected]
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                                                      rgmonu44
                                                      from Kanpur, Uttar Pradesh
                                                      Mar 18, 2019
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                                                      Address: 86A Chunniganj, Kanpur, Kanpur, Uttar Pradesh, 208001

                                                      T is being brought to kind notice that we are dealing with restaurant food web " in kanpur, panki location. We served orders to zomato in the month of dec-18 & jan-19. We have made numeral follow up with zomato for dec-18, their service invoice having our gst no. & also requested to release our pending payments.

                                                      Awaiting your prompt justice.
                                                      Mar 18, 2019
                                                      Updated by rgmonu44
                                                      For any query, kindly call us on [protected]
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                                                        D
                                                        Dhinesh G
                                                        from Jayamkondacholapuram, Tamil Nadu
                                                        Jan 19, 2019
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                                                        Address: Chennai, Tamil Nadu
                                                        Website: www.zomato.com

                                                        My mail i'd; dhinesh. [protected]@gmail.com
                                                        Order no: [protected]
                                                        Phone number: [protected]

                                                        Have cancelled order within seconds and informed zomoto chat support immediately.
                                                        Received communication from restaurant that they have cancelled order at their end. But my payment to zomoto still not refunded.

                                                        If my order cancelled and restaurant also declined, i should receive my amount back or they need to serve equivalent food. My case is genuine, no food wasted because of my immediate cancellation. I had poor customer friendly response from zomoto chat support.
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