Zoomcar India Private Ltd.
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COMPLAINTS

Zoomcar India Private Ltd. Complaints & Reviews

S
shraddha94
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Refund not received

I booked 3 rides in January for which I did not get any refunds till now.

I raised a complaint through the app as well for which i did not get any response from there team.

My order details are as follows.
JPS6NX37Y, JPS6NXWNS, JPS6NXWNL

My email id is [protected]@gmail.com....
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A
arpitagarwal04
from Hyderabad, Telangana
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zoomcar.com - not changing my email id

Address:Hyderabad, Telangana, 500081

I have used my friend's email id for booking a zoomcar with my driving licence, but now when i am changing my email id is not getting changed.
I called the customer care number of zoomcar and asked to change it but they told that now it cannot be changed.
But what can i do now?

I just want to use my own email id only.
Please help me to change my email id.

Zoomcar registered email id - [protected]@gmail.combr...
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K
Khan Azfar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating on the name of discount

Address:Mumbai City, Maharashtra
Website:zoomcar.com

Today i have made the booking through my zoomcar app. As per discount of 60% showing while booking, i was supposed to be charged 294 rs + 3000 refundable deposit. Total is 3294rs. At the end of payment mode it was showing the correct figure but when i made the payment my account was deducted by 3735rs. And when i talked to customer service they told me that i have to put the promo code but there was option of putting promo code and also it...
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