Byju's — Cancellation, Unprofessional and pethetic company byjus

1) I applied for 24 month of EMI on my Axis bank credit card and Mr. Dev confirmed me on call and whatsup that same has approved but as per you still it's on 12th month emi. False confirmation by Byjus.

2) He confirmed us that on daily basis there will be a live class of 45 mnt scheduled but some one (mentor)called and he told that he will not take any class. Again false information by Byjus.

3) Since last 3 month TAB and workbook given to us but till date I have not received any communication related to classes and when things will start. I also informed them to block other sites from TAB same was not done.

4) I want to cancel this service and want my amount to be refund, for cancellation I am calling byjus customer service, spoken with Mentor, spoken with Finance team, mail sent but nothing happened and no response from byjus team

Pethetic service and Unprofessional company.

I am father of Akshaj Virkhare. Kindly revert me or call [protected]@gmail.com