Byju's — Discontinue Byjus Online Classes

Respected Sir/Madam,

I Anindya Saha f/o Anandi Saha had admission[protected] for 15 days trails classes amount of Rs.5000/=(Rupees Five Thousand Only).
As per Byju’s terms and condition, if Anandi comfort about yours online class through proper guideline from Byju’s mentor than after Anandi will take FIVE YERAS SCHOLARSHIPS.
I am sorry to say Anandi Saha was NOT COMFORT about yours online class due to Byju’s Mentor not given sufficient proper guideline to my daughter in last 10 days.
I want to return all Byju’s materials given to my daughter from Byju’s and please refund my valuable money of Rs. 5000/= (Rupees Five Thousand Only) which had been paid by Debit Card.

Dated:[protected] at 16:08 PM

Byju’s Executive gave ring to me for cancellation we had to talk with student, at first I not agree Byju’s Executive want to talk with Anandi after than yours executive forcefully want to talk with student because if student not to talk cancellation not to be done.

Lastly Byju’s Executive told me if you want to cancellation as conversation as mentioned below:

1. Byju’s Executive: Regarding cancellation you had to talk with Dipwanita Mam
2. Anindya Saha: Should I talk with Dipwanita Mam right now, give me a number.
3. Byju’s Executive: She is not available right now, if want to talk you have to wait for till Monday[protected]. You have called our customer care number [protected].
4. Anindya Saha: I am a Medical Employee.
5. Byju’s Executive: Call on Tuesday

My question: Byju’s Teams have PERMISSION to phone call to student guardian or student any time any days, if student guardian want to talk with Dipwanita Mam, student guardian should be waiting till Monday.

Dated:[protected]

As per Byju’s Executive instruction dated[protected], gave a number [protected] to call Dipwanita Mam dated[protected] regarding Discontinue Byju’s Online Classes.
1. Time: 10:36 AM
2. Time : 12:25 PM calls I had done

Both times Byju’s who had received my call always told me Byju’s will call you within 15 minutes, i.e 15 minutes = 02 Hours (approx.) [Byju’s Time Calculation]

At last Byju’s Dipwanita Mam call to me regarding cancellation procedure
1. She wants to talk with Anindya Saha and Anandi Saha, when she (Dipwanita Mam ) will talk both them are free.
2. I had given a time today[protected] at 20:00 PM.
3. After hear my free time Dipwanita Mam react me, that time office (Byju’s) will be closed.
4. At last she assured me to call me today[protected] at 20:00 PM.

Dated:[protected] at 02:26 AM, Email Done

Byju’s had Email to me dated Mon, 21 Jun 2021 16:48:01 regarding connect with me, but kindly I want to say RENOWNED BYJU’S Team please thoroughly check it out Anandi Saha profile you will get your ANSWER.

Byju’s Dipwanita Mam assured I had given my free time dated[protected] at 20:00 PM. As per my responsibility I had leaving from Hospital to arrive to my residence before[protected] at 20:00 PM regarding solve the problem, but BYJU’S TEAM not cooperation with me (Anindya Saha, father of Anandi Saha).

Dated:[protected] at 16:19 PM

As per my responsibility today I further call to Byju’s helpline number [protected] (time 16:19 PM) to call Dipwanita Mam, time 16:32 PM I had received a call from BYJU’S Executive, Dipwanita Mam is not available today.
I had given a time 19:30 PM for tomorrow dated[protected] with connecting with RENOWNED BYJU’S Dipwanita Mam.

Dated:[protected] at 17:23, 19:58 & 20:01 PM
Dipwanita Mam gave a call to me at 17:23 PM on that time I am busy my hospital schedules.
Time 19:58 and 20:01 PM as per telephonic discussion with Dipwanita Mam, she had given two options to Discontinue Byju’s Online Classes:
1. I had to pay another amount of Rs.5000/= (Rupees Five Thousands Only) for Tab, than Byju’s Online Classes will be Discontinue.
2. Dipwanita Mam will send Byju’s Address via Email where Byju’s Samsung Tabs and books materials will be courier, after than Byju’s Online Classes will be Discontinue.
Here is One question to Dipwanita Mam, when first time online conversation was done by Mr. Sourish (Mobile: [protected]) he gave a commitment, if Anandi not wants to continue after 15 days trail class provided by Byju’s than after Byju’s Pickup Man will collect Samsung Tabs and books materials.
After conversion complete done with Dipwanita Mam, I gave a call to Mr. Sourish (Mobile: [protected]) regarding pickup matter, he told me he don’t know this type of matter (courier or, pickup)
I am feeling horrible that Renowned Byju’s Teams one person to another person there was no such communications each another’s.
FRAUD BYJU’S
FRAUD SYSTEMS
FRAUD ONLINE LERNING CENTRE

I had given a time 19:30 PM for tomorrow dated[protected] with connecting with RENOWNED BYJU’S Dipwanita Mam.

:My question:
Byju’s Teams have a fixed time fixed days but student guardian or student no time no days schedule.

Byju’s Team only Money Sucker

As per Byju’s Order_Summary as mention below:

STOP AND CANCEL
1. Payment Method: IIFL
Type: EMI
Reference ID: [protected]
Amount: 71000/= (Rupees Seventy One Thousand Only)

RUFUND
2. Payment Method: PAYU
Type: DP
Reference ID: BYJUS[protected]
Amount: 5000/= (Rupees Five Thousand Only)
Total Amount of Rs. 76000/= (Rupees Seventy Six Thousand Only)

I further kindly inform you I am a Medical Employee, current pandemic Covid19 crises situation Byju’s Team had harassment me regarding “Discontinue Byju’s Online Classes”.
So, I am not to continue Byju’s Online Classes
I am sending an attachments of Byju’s Order_Summary for yours ready reference.

Regards,
Anindya Saha
Father of Anandi Saha
Mobile: [protected]