Car Rental Complaints

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Ola Cabs — Driver misconduct

 JayeetaB
We booked a ola swift desire driven by mr subhankar das ([protected]) for crn[protected]who picked us @ 6:19 pm on 29apr from ruby bypass, kolkata.Initially he refused to go to behala since he does not want to face "terriffic" traffic jam at behala. We somehow convinced him to take some alternative...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs — Fraud transaction in account by your officers from my account

 ongc1234
This is a serious complain that people are making fraud transactions from your call centers
25/04/2016 IIN/Mobikwik /[protected] Dr. 100.00
5 25/04/2016 IIN/PayTm Mobil/[protected] Dr. 10, 000.00
6 25/04/2016 VIN/WWW ACCOUNT/[protected]/0 Dr. 125.00
the...
Complaint comments  Read comments Complaint country RaigadComplaint category Car Rental

Ola Cabs — Not honouring the confirmed cab booking

 karav45
I have booked s Cab with Ola today to pick me up from Hulimavu at 7.30 pm. Ola confirmed the booking vide CRN[protected] at 17.05 hrs. At 19.16 hrs Ola sent a SMS reading as "You've got a free upgrade! CRN[protected]Driver MANJUNATH T.K. ([protected]), Silver Verito KA51C6068 will pick you up @...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Ola Cabs — Driver denying booking although it was officially confirmed.

 pearlK
I wish to bring the following bitter experience to your kind attention and response.
I’m muthukumaran, aged 67 years and just about 10 days ago underwent a cataract surgery.
Today ( 29th april 2016) morning at about 10.20 am i booked ola micro thro mob. App and it was confirmed...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Ola Cabs — Ola cabs micro cab at 1.6x rate

 Sonil
Ola is cheating in the name of micro cabs. When we look for micro cabs it is available but when we take a ride, the bill comes up with 1.6x or 1.8x rate which is ridiculous at 10:30 am in the morning. There is no heavy traffic or not even the peak timings even than they are charging more than...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs — Poor service to people in emergency

 Akhila Rao
If we have booked a cab and we are paying that means we expect a decent service in my case I waited for nearly 2 hours after which I got call from driver he says m in ur location when asked him where exactly coz we are not finding you he simply hangs on the phone next time when called he says...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Ola Cabs — Charging rs. 764/00 just from millatnagar to borivalli

 Mohammadharun Misarwala
Hi,
My name is mohammad harun misarwala. I stayed baroda, gujarat and last week i visited mumbai for few days. This is second time i used ola cabs and probabaly last time even i will suggest to my colleuge and friends not to use ola cabs on below reason. Please see the subject and below...
Complaint comments  Read comments Complaint category Car Rental

Dotcabs — Non recceival of cab in time for pickup

 G r k pillai
I booked a cab for dropping at Hyderabad International Airport. Booking time: 08.08 PM. Booking Date: 26.04.16. Booking Ref: B000312; Package: Rs. 500 (30 Km). Scheduled pickup date / time: 27.04.16 / 04.15 AM.

I Received SMS at 01.06 AM on 27.4.16 stating that cab no. AP22TV2006,...
Complaint comments  Read comments Complaint country HyderabadComplaint category Car Rental

Ola Cabs — Drunk driver and rash driving

 navne35
We hired ola cab from Hitech city to Prasads (multiplex), but we have to get down near Jubilee Hills near KBR Park, much before my destination,
as the driver was drunk and was very rashly driving the car, with lot of jerks even at the traffic signal.

Told him we got senior...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs — Very poor response from driver and did not reach pick point

 Sandeep Paul 26
Today we have booked a cab and the driver said he is reaching in 4 min he was no where close the destination and kept on giving wrong information leading so much problem for my parents who is plus 72 and was suppose to catch shatabdi train from bhopal junction. This is very casual behaviour...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs Chennai — Refusal to play despite earlier confirmation

 MadRaj
22.04.2016 chennai crn[protected] time : 1.38 pm drv. Sasikannan
Silver indica tn 60 - p 4539. 1.4 times peak charges applicable ! (Why ?)
The driver did not come at the appointed time and when contacted, wanted me to cancel the booking. I refused. I got msg from vm-olacab : '...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs — Charged rs.100/- for airport parking by ola cab

 Hemant Banthia
The driver Akbar Seikh charged me Rs100/-for Airport parking. After I boarded the ola share cab, I paid him Rs 140/-as my share fare instead Of Rs136/-and my ride was started.Then after reaching the exit he forced me to
to pay Rs100/-more for parking, though I boarded my cab within a...
Complaint comments  Read comments Complaint country KolkataComplaint category Car Rental

P.n.acharya — Failure in providing timely services & therefore missing flights

 acharyapn1982
Dear sir,
I am extremely sorry to convey that OLA CAB has no sincere efforts to provide services to the customers...!! we think finally that do not have culture of fulfilling commitments...!!!
Here are the two examples & worse experiences with ola cab services..
(1) About...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs — Nonsense service

 s l n
The service is tollally nonsense.
After booking specifically for airport from jalahalli cross,
On arrival of the taxi ka13b8507 - the diriver refuses to go to airport.

None of your sms give any help number - this is another blunder by ola.

To add...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Olacabs — Cancellation of booking by driver

 Gopa Chowdhury
Booking reference no-'crn[protected], driver-'shashikant kamat, white sail odo1j3422. I am your regular customer.On my way back home from office, i hsd bòoked tge ola as usual and was waiting gor almost 5 mins
I phoned the driver and he informed me that he will be reachong eithin 3 mins...
Complaint comments  Read comments Complaint country KolkataComplaint category Car Rental

Sanjay Cabs — Feedback - worst cab experience.

 kake08
I would like to share my Travel experience with ‘Sanjay Cabs’ last Saturday (23/04/2016) from Chennai to Tirupathi.
• I was committed to give 03 seats behind the driver before paying the advance and was confirmed by Sanjay Cabs thrice, but those words were not kept up.
• Day...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs — Driver deliberately cancelled my booking

 pulipaka
Today morning 26th april 2016 i booked cab 3 times . But 3 times driver deliberately cancelled the booking . When contacted driver venkatrao(Crn[protected] & raju(Crn[protected] crn[protected] they are denied the duty & stating that they are not interested.

When contact ola customer...
Complaint comments  Read comments Complaint country HyderabadComplaint category Car Rental

Ola Cabs — Missed a flight due to last minute cab cancellation by ola

 poojachaudhary73
The incident happened on 26th April. I had pre-booked an ola cab on 25th April (evening) for 5.30 am, 26th April as I had to catch a flight at 8.00. I stay in Noida and I had to travel to international airport, gurgaon to catch the flight (it takes around an hour to travel from my house to the...
Complaint comments  Read comments Complaint country New DelhiComplaint category Car Rental

Ola Cabs — Fooling public

 sudip.manna4
OLA Cab is not trying to help people, rather they are cheating with there fancy techie words.
Problem no. - [Ola Support] #3302643
i took a ride with OLA where i was charged, way beyond the estimated amount. I had to fight for the same with them to get back my money on over charging...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Ola Cabs — Surge pricing charged against karnataka govt directives

 RV Raman
Hi,

Today morning around 8.53am i used ola cabs in bangalore and they have charged 1.6x surge pricing against karnataka govt directives. Details are as follows:
Bill details
Base fare ₹40

Distance fare for 29.15 km ₹174.9

Ride time...
Complaint comments  Read comments Complaint category Car Rental

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