Car Rental Complaints

Sir, we had booked a cab on 1 st april for travel to railway station on 2 nd april at 5:45. We had recd the confirmation msg of our booking the previous night but till the next day 5:40 we neither recd any call nor any msg from it company. At 5:40 we again called and then they said that they...

I am unable to end my trip and it has been 12 hours since and you are keeping on increasing the pay amount. This is ridiculous service on part of customer. I have sent 8 mails to your customer service no action has been taken. It is still showing on trip. Cycle : 100239 city : kolkata.
Immediately...

Crn [protected] driver name prakasha v. I request ola to take serious action against him. I had booked an auto from yeshwanthpur to nandidurga road on 29th march night time. I had no idea of the new place in bangalore, he rudely told me tell me your location or else cancel ride. He told he won't...

On 1.4.18 at around 2.20. Pm i was coming from ghoramara side towards bhetapara chariali in my scooter along with my wife when suddenly an ola cab bearing reign. No. As25/5754 coming from the opposite direction suddenly swerved the vehicle in full speed for turning back and missed hitting me...

I had cleared balance due on 28 march 2018. Today again it has been collected after my trip from bangalore central railway station to home in vidyaranyapura. Amout payable was rs 264 but amount collected is rs 317. Kindly arrange to refund excess amount at the earliest. Thanks
Warrant...

Hello.
I am dinesh. Using uber as business. But i got low fare on same distance ride.
On 29th march 2018, domestic terminal 1b chhatrapti.. To vasai west. Time 8:52pm to 11:30 pm. This was ride on that i got fare of rs.1472 and from that i got 1140 in my account. Distance was 53km....

On 28tha march, 2018 i booked one way cab from delhi airport to chandigarh and make all the payments (Rs 2367) through my agent bm travels. This was all inclusive fare.
However, during the travel, the driver ask rs 250 extra as driver night charges.

When we book, we clearly...

I have booked zoom car and they first made the pickup location some rural area of bangalore. Even ola and uber not able to find the location. Finally found the car from there. Now we have to unlock ourself.!!

Tried that. Not happening.
Called customer care.. They don't...

I was charged twice for the same bill of 187rs yesterday... I paid by card.. I went from my place to hanuman mandir dumdum kolkata... I was shown that i have to pay rs 187 for my ride... But unfortunately at night i found i was charged twice for the same bill of 187.. The screemshots are attached...

On 29th i have started a trip where there was a mismatch of the kms reading with speedometer and kms they have provided in the app, and i have called there customer support but told me that after completion of trip only they can help me but after completion of trip when i saw its showing outstanding...

Hi,
I hired a meru cab yesterday night from t3 airport. I paid driver rs. 764 as per charges appeared on driver’s phone. Driver told me that you will get your bill receipt on your phone but i didn’t get.
I got the sms for on my ride completion with message that if you need...

My ph. No. [protected] & regd. Email id: raginiprasad@yahoo.com - from this ph. I booked a ride at 12.52 pm my pickup location given was 'panchtantra ii' off panch marg, off yari rd. Versova andheri (W), and this being my home location, i have regularly been choosing this as my pick up point....

Hello team,

Zoomcar has not refunded my money for a booking which i did not avail due to incomplete profile verification. The message i got on my number was that my booking will get cancelled and refund calculated and processed if my profile verification is not done.
br...

When we started our trip the car was dirty and still we are being charged rupees 2000 cleaning fee. If the car was not clean from the starting then how can zoomcar charge us more. The car was dirty from the beginning. There was cake spread on the seat and even birthday bomb strips were also...

Today around 1330 hrs i booked Uber pool from my home location in Chembur East to SNDT WOMENS College Churchgate Mumbai.It indicated driver to reach after 10 mts.In the meantime i got friends car.Within 3mts of booking i cancelled trip with Uber.There was some net problem also .I tried to contact...

Hello, this is extremely urgent. I took cycle from sambhaji park, shivajinagar. My cycle number is 102482.I tried ending the trip but i am unable to end the trip. Please help this is urgent. It been more than 24 hours and i am charged 60 rs till now and still unable to end the trip. Please end...

Hello concerned,
My grievance is in relation to the ola select membership service which was activated and then renewed for my account time and time again without my approval, clearly misusing the ola money (Rs3000) i had loaded for my usage.

On speaking to the executives,...

Hi Team,

I have raised complaint regarding fare issue 28 March 2018 through the Uber app to help.uber.com but I did not get any response till today, when I book cab my location to destination location fare showing 45.75 RS but after complete the trip go to payment it was showing...

I have tried unlocking a pedl cycle in iit madras, and it didn't open, but the app showed the trip has begun and it is being charged continuously,.
I emailed the customer care, there is no response from there side and with time they are being charged.
Cycle no: 100625
Mobile...

Hi,

It’s been more than 24 hours i am awaiting response from zoomcar, as per discussion day before.

I have been using zoomcar for very long and this kind of incident is highlt unacceptable.

I have dropped the car in best and same condition as...