Car Rental Complaints

I am trying to send ola money to my friend but it is just navigating to the screen where it is saying "basic kyc updated". All the options are navigating to the same screen. Both from the ola cab app and ola money app.
Please rectify this issue in your app. I am even able to withdraw...

Hi,

This is in response for your reply for booking id : jps625ab1

Below is the link:
https://www.consumercomplaints.in/zoom-car-zoom-car-car-brokedown-25-mins-after-...⇄

1. I want a detailed...

I made a booking for a maruthi swift from 13/04/2018 9:00 am to 13/04/2018 8:00 pm. The trip ended soon and i closed the booking around 5:00 pm. I had payed 5000 as refundable deposit at the time of booking which i had to receive once the booking is closed. But it has been more than 24 hours...

I am charged rs 105 for a ride that i never took.in my trip it is showing as cancelled but when raised query with uber they are are saying no cancellation fee is charged.

Moreover my trip cost was rs 105, so assuming i was high and drunk to cancel the trip but why cancellation...

I have been using uber for more than a year now and i have never faced so much problem ever. Today in one day, i had two bad rides. I got charged twice today for no fault of mine. 1st time the driver filled with his app and after driving for 2 mins cut the trip. I was charged 50 rupees and i...

Dear uber india team,

Good evening!

I would like to highlight serious mistake of uber billing and worst customer assistance in case of need.

Incident of my yesterday ride at evening where i got charged 3 times more in my billing and there after i...

I made transferred rs 999 from the hdfc card to ola money wallet on 18th feb. But i didn't receive it in my ola wallet so i notified my issue to ola customer care/zip cash. These so called customer case service people responds to mail saying

"we would like to inform you that,...

This is regarding ola crn [protected] where the driver has claimed rs 342 for payment towards the ride fare.

Origin-hoodi
Destination:shanthi nagar bus stop.
Date 7 april 2018

Suggested optimal route was through whitefield road, krpuram, indira nagar.br...

This is regarding booking id: jps625ab1.

I have made a booking with zoom car for trip on[protected]:30am to[protected]:30pm for 225kms.

We started from the pickup location at 8:45 am and headed towards kormangala which is about 10kms from the pickup point.br...

My Cycle ID 101419.
Unable to end my trip for after using it for only 30 mins. I parked the cycle at 2:24 pm and tried to end the trip it failed. But after couple of try I showed me trip was ended.

But after that Now I can see in my app it's still going on and It will...

I was refunded from zoom car, because the car wasn't starting, this was on 14th Feb. I still don't have the money credited to my account and when I write to customer care, they provide some scripted response, which no where answers my question.
I tried calling customer care and spent...

We had booked a cab on 30/03/2018, at Chamundi Hills, at around 7 pm. It was a Tata indica or Bolte. I tried to contact the driver as soon as the cab was booked at 7 pm, which he did not pick. The driver's number is [protected]. The car number is KA.. 8578 (not very sure). Again we called...

Mr shambunath over charged me, even though his meter showed 101.60.
He insisted i pay him 172/-, the figure that was on my phone..
He was quite rude, when i requested him to double check, he told me even a auto rickshaw fare is more than this amount, and he was very adamant and...

I had made a booking of an hyundai i20 car, booking id: jps62529v.

I was informed that the portion below the door was damaged, and was asked to pay a penalty of rs 2000.

Please note the following,

1. There was no one representing zoom car in the...

Tried to take a pedl trip on april 9, 2018 at 6.18 pm for bicycle no 102732. However, the bicycle did not unlock and the trip started. Since then i am not able to end the trip also. The amount charged is continuously increasing. I tried to end the trip but it couldn't end. The cycle is still...

Hello team,

I was a regular and satisfied customer of zoomcar until my last 3 bookings which have been a nightmare for me. I never expected such a service from zoomcar. From the time zoomcar have started their zap program it has been tough for most of the consumers as the car...

I had booked an uber to take me from ltt to my home in bandra. I booked it via my cc. Money got deducted and got a message too. Being habitual i still asked the driver post my trip if i am pending to pay anything as i am well aware how uber and ola works. To which he mentioned 'nothing'. br...

It’s very important that i share this to let all people know to remain extremely cautious and aware of cheap money-making ways of this so called company called zoomcar. I had no idea that they could mentally torture their customers to this level. So here’s exactly what happened. I had booked...

To whomsoever it may concern.

Mobile number: [protected]

I am writing with great regret that i am soo annoyed with the service provided by you guys in the last few weeks. Though i had booked in advance today (09/04/18) the driver called me and said he is on the way...

Worst experience with ola customer care.

Drivers are not trusting ola money? Why? Are they not paying the full cash?
Not sure.. Driver demanded cash instead of ola money.

Driver took the whole cash and he told us to contact customer care and get the money...