Car Rental Complaints

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Ola Money — not able to transfer money

 rahusiso on Apr 15, 2018
I am trying to send ola money to my friend but it is just navigating to the screen where it is saying "basic kyc updated". All the options are navigating to the same screen. Both from the ola cab app and ola money app.
Please rectify this issue in your app. I am even able to withdraw...
Complaint comments  Read comments Complaint country AhmedabadComplaint category Car Rental

Zoom Car — zoom car - car breakdown and unwarranted damages being blamed on the customer

 NiteshNR on Apr 15, 2018
Hi,

This is in response for your reply for booking id : jps625ab1

Below is the link:
https://www.consumercomplaints.in/zoom-car-zoom-car-car-brokedown-25-mins-after-...

1. I want a detailed...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — no updates regarding the refund amount

 Gowtham26 on Apr 14, 2018
I made a booking for a maruthi swift from 13/04/2018 9:00 am to 13/04/2018 8:00 pm. The trip ended soon and i closed the booking around 5:00 pm. I had payed 5000 as refundable deposit at the time of booking which i had to receive once the booking is closed. But it has been more than 24 hours...
Complaint comments  Read comments Complaint category Car Rental

Uber India — charged even though I didn't take a ride

 Bhagyaraj Chetty on Apr 14, 2018
I am charged rs 105 for a ride that i never took.in my trip it is showing as cancelled but when raised query with uber they are are saying no cancellation fee is charged.

Moreover my trip cost was rs 105, so assuming i was high and drunk to cancel the trip but why cancellation...
Complaint comments  Read comments Complaint category Car Rental

Uber India — uber drivers are the worst lot

 Mehar Farhana on Apr 13, 2018
I have been using uber for more than a year now and i have never faced so much problem ever. Today in one day, i had two bad rides. I got charged twice today for no fault of mine. 1st time the driver filled with his app and after driving for 2 mins cut the trip. I was charged 50 rupees and i...
Complaint comments  Read comments Complaint category Car Rental

Uber India — uber ride - cheat and fraud with excessive charges and wrong billing

 Pradeepkan on Apr 13, 2018
Dear uber india team,

Good evening!

I would like to highlight serious mistake of uber billing and worst customer assistance in case of need.

Incident of my yesterday ride at evening where i got charged 3 times more in my billing and there after i...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — ola money fraud

 vivek6v on Apr 13, 2018
I made transferred rs 999 from the hdfc card to ola money wallet on 18th feb. But i didn't receive it in my ola wallet so i notified my issue to ola customer care/zip cash. These so called customer case service people responds to mail saying

"we would like to inform you that,...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — driver detour, misbehaviour and double billing

 prasar6 on Apr 13, 2018
This is regarding ola crn [protected] where the driver has claimed rs 342 for payment towards the ride fare.

Origin-hoodi
Destination:shanthi nagar bus stop.
Date 7 april 2018

Suggested optimal route was through whitefield road, krpuram, indira nagar.br...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — zoom car - car brokedown 25 mins after trip start and company charged rs 58k

 NiteshNR on Apr 12, 2018
This is regarding booking id: jps625ab1.

I have made a booking with zoom car for trip on[protected]:30am to[protected]:30pm for 225kms.

We started from the pickup location at 8:45 am and headed towards kormangala which is about 10kms from the pickup point.br...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — unable to end trip and its past 4:30 hrs.

 Tirthankar159 on Apr 12, 2018
My Cycle ID 101419.
Unable to end my trip for after using it for only 30 mins. I parked the cycle at 2:24 pm and tried to end the trip it failed. But after couple of try I showed me trip was ended.

But after that Now I can see in my app it's still going on and It will...
Complaint comments  Read comments Complaint country KolkataComplaint category Car Rental

Zoom Car — refund transaction details

 SayeedHussain on Apr 10, 2018
I was refunded from zoom car, because the car wasn't starting, this was on 14th Feb. I still don't have the money credited to my account and when I write to customer care, they provide some scripted response, which no where answers my question.
I tried calling customer care and spent...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — car which was booked came late and ultimately the booking was cancelled

 vicissitude on Apr 10, 2018
We had booked a cab on 30/03/2018, at Chamundi Hills, at around 7 pm. It was a Tata indica or Bolte. I tried to contact the driver as soon as the cab was booked at 7 pm, which he did not pick. The driver's number is [protected]. The car number is KA.. 8578 (not very sure). Again we called...
Complaint comments  Read comments Complaint country MysoreComplaint category Car Rental

Uber India — mr shambhu nath, cab no mh47n3117

 Maurice Caeiro on Apr 10, 2018
Mr shambunath over charged me, even though his meter showed 101.60.
He insisted i pay him 172/-, the figure that was on my phone..
He was quite rude, when i requested him to double check, he told me even a auto rickshaw fare is more than this amount, and he was very adamant and...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Car Rental

Zoom Car — extortion by zoom car

 Rakesh Kurien on Apr 10, 2018
I had made a booking of an hyundai i20 car, booking id: jps62529v.

I was informed that the portion below the door was damaged, and was asked to pay a penalty of rs 2000.

Please note the following,

1. There was no one representing zoom car in the...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — the cycle did not unlock, billing amount is increasing, unable to end the trip

 Harshada Khandekar on Apr 10, 2018
Tried to take a pedl trip on april 9, 2018 at 6.18 pm for bicycle no 102732. However, the bicycle did not unlock and the trip started. Since then i am not able to end the trip also. The amount charged is continuously increasing. I tried to end the trip but it couldn't end. The cycle is still...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — fraudulent charges on booking and harrasment

 Mdjawed on Apr 10, 2018
Hello team,

I was a regular and satisfied customer of zoomcar until my last 3 bookings which have been a nightmare for me. I never expected such a service from zoomcar. From the time zoomcar have started their zap program it has been tough for most of the consumers as the car...
Complaint comments  Read comments Complaint category Car Rental

Uber India — uber taxi amount / amount been deducted twice

 Jagruti Shetye on Apr 9, 2018
I had booked an uber to take me from ltt to my home in bandra. I booked it via my cc. Money got deducted and got a message too. Being habitual i still asked the driver post my trip if i am pending to pay anything as i am well aware how uber and ola works. To which he mentioned 'nothing'. br...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Car Rental

Zoom Car — false accusations and charges for missing document

 avani khurana on Apr 9, 2018
It’s very important that i share this to let all people know to remain extremely cautious and aware of cheap money-making ways of this so called company called zoomcar. I had no idea that they could mentally torture their customers to this level. So here’s exactly what happened. I had booked...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Ola Cabs / Ani Technologies — annoying number of cancellations

 Gokul Shekar on Apr 9, 2018
To whomsoever it may concern.

Mobile number: [protected]

I am writing with great regret that i am soo annoyed with the service provided by you guys in the last few weeks. Though i had booked in advance today (09/04/18) the driver called me and said he is on the way...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — worst experience with ola support - driver took the cash and ola money also deducted

 prabani on Apr 8, 2018
Worst experience with ola customer care.

Drivers are not trusting ola money? Why? Are they not paying the full cash?
Not sure.. Driver demanded cash instead of ola money.

Driver took the whole cash and he told us to contact customer care and get the money...
Complaint comments  Read comments Complaint category Car Rental

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