Car Rental Complaints

Myself dr. Rishin. Booked tata nexa ts07 uf 7008 @ 4.30pm on feb 14 but was delivered at 5:10pm. We were asked to return it at 12:25pm on 15 feb at departure. They also asked us to refuel the vehicle. And we refueled for 700rs (9.8l) as we had used only 111 kms and with a minimum mileage of...

My booking was cancelled for 12 feb 2019.
When contacted customer care they said that someone else booked a fractions of seconds ago and therefore booking could not be done. They said the amount will be refunded within 24 hours but this clearly did not happen.

Amount to...

— forwarded message —
From: nagesh nallappa
To: ola
Cc:
Bcc:
Date: thu, 14 feb 2019 20:56:53 +0530
Subject: re: your thursday ride to ashok nagar
Pls be informed that i have paid cash of rs. 38/-. To mr. Sedhuraman kandasamipillai. Though...

Hello,  

Very much disappointed with the cancelled booking refund process by zoomcar (Booking id jps6f7hio).

I made booking on 23 nov 2018, paid 4620 inr for booking and later cancelled my booking on the same day.

I was to receive refund of 4420...

Hi
On12 feb i hired a cab from my location 538k/52 ektapuram triveni nagar at 9:53 by my number [protected] and i recieved msg that driver will be there in 13 minutes but after 10 minutes msg came to me that driver is changed and the new driver will be there in 10 minutes. But ths driver...

Yesterday i have booked cab from ola delhi for 4 hours/40 kms ride from jungpura extension to airport. The billing amount displayed was rs.806 and we have paid rs.850/- the driver also demanded the payment. Unfortunately the same amount of rs.806 being claimed as outstanding. I am not able to...

On 06 dec'18 i booked a zoom car and i paid the total of 5000 deposits after the trip i should get the refund of my money its almost more than 2 months but i have not received my refund when ever i try to call zoom car suuport they are not responding and not taking any responsibility about the...

Yesterday morning i.e. on 12.02.2019, I booked successfully the Ola cab for HUDA Metro Station, Gurugram. The message
Continuously flashed that the cab is arriving in ten minute but it did not arrive even after one hour. I also telephoned six times to the driver at the given number but...

On jan 11 i booked a zoom car and i paid the total of 4, 300 after the trip i should get the refund of my money its almost more than a month but i have not recieved my refund when ever i try to call zoom car suuport they are not responding and not taking any reponsibility about the customers...

I took a zoomcar for a day on 6 feb and due to some construction work on some misguided road, vehicle cought some dust which can easy be wash just by throwing a little water on it, after giving the vehicle to the concerned person he told us that we may have got some scratches on the car and...

Ts 07 uc 3714 driver name ramdas. Travelling from hyderabad airport to vengala rao nagar.
Driver didn't switched on ac. He has opened the doors and started driving. I have asked him why he was doing like that and why he was not putting ac on?
He was shouting at me that i should...

I had booked a zoomcar from coimbatore on 4th January 2019. Booking id — JPS6FMFT3 the refund of safety deposit amounting Rs 5000 has been told to be done before 16th January 2019, it has been more than 40 days now. I haven't received my refund since then. I've already called zoom car customer...

I have booked yesterday, but still there is no any contact detail shared.

And i have visited your kodambakam chennai office, it was closed.

As per the message, they have mentioned before 2 hours we will share the vehicle number and contact person detail, but still...

Fraud going on hubli... Taking extra money... Asking deposit... Before car giving to us and then they r not giving deposit back... Telling u have exceeded per day km 300... First of all he not told me any thing about it... He said no limit for km only per day price of car he told... And he was...

I booked ola mini today at around 5 pm for star bazaar from pratham vatika bopal-ghuma. It was shown in my mobile app that the cab has arrived. But it did not. I called the driver but there was no response. I contacted ola support. I was told on the app to wait for a while and then cancel. Yet...

I am writing this because uber representatives are of no help. My issue is that when i am trying to book a ride the app asks me to make payment for a ride for which the payment has already been made. The pending payment is for a ride which isn't even the most recent, i have boked a ride after...

(Unfortunately, vendor (Revv cars) has declined your booking request due to some rare reason. We are taking this up with them.in the meanwhile, your refund is getting processed immediately. Your reference no is[protected].) this massage send by yatra.com i book selfdrive car no 13/01/2019...

I had called up dot cabs on feb 10th evening to book a cab service pickup for feb 11th at 8:30 am. At 8:25 am, i get a call from dot cabs saying they are delayed and can send a cab only after half an hour. Neither did they bother to offer alternate services or options. I was to go to office...

I booked a cab on sunday 11/02/2019 from godrej hill kalyan to tip top thane. After few followup driver cancelled my booking and ola company charged me rs. 40 as cancellation charges which cancelled by ola driver. Need clarification from ola management or i raise this issue. I have recording...

I have cancelled on dated - 24th jan and as per zoomcar auto mail reply where mentioned that refund will intimate by 25th jan or withing 7 working days but till date haven't received any single email or single phone from zoomcar.com regarding refund.

Worst service i have ever...