Car Rental Complaints

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Revv Car Rentals — mechanical failure of rented vehicle blaming the customer

 iceland on Aug 14, 2019
I rented a hyundai grand i10 from revv self drive rentals for 3 days. The car was defective right from get go but revv customer service declined to refund my booking if i declined acceptance of the rental. The car broke down midway and no replacement was provided. Instead, suggested that now...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — rental service (overcharging/demand of excess amount than agreed)

 Rohit Kumar Reddy Vemulapati on Aug 14, 2019
Hi, i made a booking vide no. Jps6b70wk, zoom car was broke down @09:30 pm in the middle of delhi and agra highway. There were no mobile signals as well and it was a scary place. However, we managed to contact zoom car and up police but police reached our place within 10 minutes. Zoom car representative...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — compensation against false statement

 jainabhi2001 on Aug 14, 2019
Sir i booked an outstation ride with ola four days before in expectation that i will get a confirmed cab on 14 august at 6:30 pm. Crn no. [protected].
I got confirmation at 5:30 that the driver is coming and he had a talk with me that he is coming. But after 5mins i found out that he had...
Complaint comments  Read comments Complaint country New DelhiComplaint category Car Rental

Uber — uber has cheated as their driver collected double amount

 Ajikphil on Aug 14, 2019
Please ask your in support staff to reply only on this points which I furnish below.
I would like to share a bitter experience I had with Uber, it happened almost before a month but the customer service could not solve the problem all they know is to send irrelevant messages.
On...
Complaint comments  Read comments Complaint country ErnakulamComplaint category Car Rental

Zoom Car — regarding refund booking id #jps6xz7lw

 kisi on Aug 14, 2019
Dearsir/madam,
Booking id #jps6xz7lw

I booked a car on 7th of aug 2019.
I have returned the car on same day.

In zoom car app its updated that amount has been refunded
Till now i didnt get my refund money from zoom car.
I have mailed...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — baseless charges and improper customer service

 gmenonr on Aug 14, 2019
Issue details:
1. After one hour if taking the car there was an intermittent oil pressure warning light at idle (Only sometimes).

2. I called zoomcar to inform them of the same

3. The light disappeared after that and then the zoomcar back end team called...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — ola share pass fraud

 Sivasait on Aug 14, 2019
Bought ola share pass the moment i bought share pass i was not able to book share cab. Am not st all getting share cab now. Even if i get share cab, the drivers are cancelling the trip. If drivers accepts my cab is 15min away from pick up. When i book ola mini or ola micro, it is working fine....
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — cancellation fees

 parineeta gosavi on Aug 14, 2019
At 4.30 my ride was booked ola driver called me by 4.10 he asked how many people are there in your ride i said 3 after 5 mins he called me again n saying that is that okay my brother is also along with me i said no we don't want any another person he said ok then he called me again saying if...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Car Rental

Ola Cabs / Ani Technologies — ola driver - fare cheating

 Vijiram169 on Aug 13, 2019
I booked ride perungalathur to virugambakkam. We had toll on the way. Driver told me that toll was not part of bill so i need to pay it. I paid it out of pocket 40 rs. After my ride i paid my bill with 12 rs extra since driver did not have change. I missed to read by itemized bill which had...
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Ola Cabs / Ani Technologies — companies paying policy is not good for their partners

 Viru8878 on Aug 13, 2019
My driver received an booking at the time of booking i received details for booking is 104 km driven nd total fair is rs. 2550+150 rs daily allowance it means total ammount is 2700 but after booking my car is driven 106 km nd bill of customer is only 2165 rs before taking money from customer...
Complaint comments  Read comments Complaint country IndoreComplaint category Car Rental

Vivek Travels — complaint of corruption against your cng vending outlets

 vivektravels on Aug 12, 2019
To,
Igl
We bring to your notice and for investigation and action a case involving our company's (Vivek travels pvt ltd) vehicle dl8can8291 where both our driver and the staff at igl cng filling outlets have in connivance cheated us monetarily by showing excess filling than what...
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Ola Cabs / Ani Technologies — charging extra money from customers

 Harveen Kohli on Aug 12, 2019
My bill was 444 and 50 was paid for toll fare total amount was 494. However ola driver charged me 550. When i called ola customer care they didn't had any reason. They don't check their drivers are their drivers are cheating customers. I will be going to complain this thing in consumer court...
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Zoom Car — refunds disputes

 Jeet_gur7 on Aug 12, 2019
Case:1372148

I needed refund in my bank account and i was told the same from your side on zoomcar phone call support. Now no one is hearing to me just computer generated emails are being recieved. Why you all are doing as such. Worst services. I will never use zoomcar again and...
Complaint comments  Read comments Complaint country PuneComplaint category Car Rental

Ola Cabs / Ani Technologies — cancellation for no reason and then the cancellation fees

 Amit Harne on Aug 12, 2019
I booked a cab on ola cab. As i was travelling with the family. The driver picked up the phone and confirmed to arrive at the pick up location.

The driver stopped responding after some time and then cancelled the ride and charged me the cancellation fees.

Ola has...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Car Rental

Ola Cabs / Ani Technologies — harassment by ola drivers

 Surya Prasad Sahu on Aug 12, 2019
Hope you are doing good.
I would like to report to you of an unfortunate situation that i underwent courtesy of the ola cab drivers who showed no sense of responsibility and were annoyingly rude to say the least.

My flight was scheduled for departure at 8.50 pm and i tried...
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Ola Cabs / Ani Technologies — ola driver scolding me for paying through ola money

 Sunil Kumar Praharaj on Aug 12, 2019
Booked a ola cab (Od-02 ad 1814) from my home to kims hospital at bhubaneswar. I am pregnant and needed to go for a check up at the hospital.
I wanted to do the payment through ola money but the driver in the middle of journey started shouting aggressively and threatened me to drop in...
Complaint comments  Read comments Complaint country KhordhaComplaint category Car Rental

Personal (Binu Thomas Abraham — amount transfer for payment not being permitted

 Binu Thomas Abraham on Aug 12, 2019
Hi
My current outstanding amount with ola service is ₹ 1249
My wife’s ola account has a balabce of ₹ 1999
I am trying to transfer funds from my wife’s account into mine to pay off my outstanding amount but am unable to do so because i am being asked to submit her...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — excess fare collected today 11/8/19

 Maniraj Chinnaswamy on Aug 11, 2019
Dear sir,

I paid ₹426 for this ride. I accepted the fair amount as i have no knowledge of the distance to be covered. But felt that this fare was too much for the distance covered. I sent a fare excess complaint but you said the amount displayed at the time of booking online...
Complaint comments  Read comments Complaint country ChennaiComplaint category Car Rental

Zoom Car — zoomcar inconvenience fee

 avinash uttarkar on Aug 11, 2019
Dear sir/madam,

I have booked zoomcar yesterday picked up and dropped on the exact time and place. Also i have payed extra kms charges as per bill. But today early morning got message that need to pay outstanding amount ₹5000 as inconvenience fee. I don't understand why they...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Zoom Car — not able to use the service

 mundadaml on Aug 10, 2019
I am a frequent user of zoom car but from last one month i am trying to book a zoom car but the application is showing that you are blacklisted by the zoom car without any reason and intimation.

After that i have emailed almost 1-2 times to the zoom car support but there is no...
Complaint comments  Read comments Complaint country PuneComplaint category Car Rental

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