Car Rental Complaints

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Uber India — car service

 Dipankar Bose on Sep 7, 2018
Whenever i request any ride, the message comes that "you have not paid rs 47.25 for tangra ride". The fact was that on that day, after cab booking, the driver kept me waiting for long time resulting the unnecessary delay to reach my destination by booking another cab for which i had to face...
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Zoom Car — damage fee charges incorrectly

 mano093 on Sep 7, 2018
Hi team,

This is the 4th time i got a mail like this.

This e-mail is with reference to the booking made by you with zoomcar through company's webpage/mobile app with the following details -

S. No booking id car provided start time end time pickup...
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Zoom Pedal — not able to end the trip

 Sid777 on Sep 6, 2018
Hi,

I took the cycle from Indiranagar metro. I tried to end the trip by locking the cycle. But it's not happening. My money is getting deducted from my account. How long should I need to wait to get this rectified. What if all my balance got deducted. Plz respond and give a solution.br...
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Ola Cabs / Ani Technologies — unfair fine charging for cancellation of booking

 bha_rati68 on Sep 6, 2018
Sir,
I booked a trip on 5 aug, 18 at 11.57 hrs from navyasree enclave, sainathpuram sec'bad to thotapenta reddy garden, machabolarum sec'bad through mb. No.[protected]. The service was provided by vehicle tso7uf 1486. While making the payment, a fine for rs. 125 (Rs. 75 +50) have been...
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Ola Cabs / Ani Technologies — left mobile in cab

 ajbornagain on Sep 6, 2018
Left mobile in cab. CRN[protected]

Driver not picking my mobile which is continuously ringing. Took driver number from customer care. After answering phone, he switched off mobile. There are no landline numbers to contact in such a emergency? I cant log in to my ola account as...
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Prepaid Taxi At Howrah — inconvenience

 Sourav1239 on Sep 6, 2018
They want to save petrol by going through longer routes and frequent traffic signals. We can't give our own convenient route, as they want to save petrol, which is very high!! And also they won't cancel the prepaid ticket, if the passenger doesn't want to go their way or route!! And we think...
Complaint comments  Read comments Complaint country KolkataComplaint category Car Rental

Zoom Car — fuel reimbursement - frustrated with the responses

 Bhanu Pratap Singh Parihar on Sep 6, 2018
I booked first time a car from Zoomcar.I collected the car from the pick-up location and found the fuel was almost EMPTY and the the AMBER light was blinking on the fuel indicator meter. I pump fuel worth Rs 1000 (13.88 ltrs)in night 3.58Am when i was already running late to airport to drop...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Zoom Car — harassment caused by zoomcar for wrong damage fees

 Atul Dande on Sep 6, 2018
I had booked ford figo for pick up in pune at 9 pm on 24th aug 2018 and returned on monday night 27th aug. There was a damage fees billed to me is incorrect and here are some facts:

1. I had booked the above mentioned zoomcar ford figo (Booking id jps64w8mz) on rent starting from...
Complaint comments  Read comments Complaint country PuneComplaint category Car Rental

Ibibo Group / Goibibo — worst car service

 Dixiranu on Sep 5, 2018
I booked a cab from go ibibo, this is the worst experience i ever had with you guys, first i book the cab and paid the amount i am traveling from delhi to kanpur, the first cab driver information i got he let me wait for an hour then the driver called me and said i will not go after that i called...
Complaint comments  Read comments Complaint country New DelhiComplaint category Car Rental

Ola Cabs / Ani Technologies — crn2221660834 - outstation ride - call from customer care during midnight inquiring about the payment

 Ramithran on Sep 5, 2018
I booked a ola outstation cab on 2nd sep'18 from mysore to ooty for which they informed the charge of rupees 3000. Driver dropped me in ooty around 11:30 pm and asked for the payment of rupees 3000 and i paid a cash of rupees 3000.

I go to my room where my family stays and went...
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Tanzania Corporation — cheating

 samueltours on Sep 5, 2018
Tanzania corporation, having its office at efc india, 17th floor, cyber 1, sector 30, near cidco exhibition center, greenscape building, vashi, navi mumbai, had advertised in the paper that they were offering car attachment services. I had approached them to understand the features. I met deepali...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Car Rental

Zoom Car — damage fee charged incorrectly

 Akash Singh Patel on Sep 5, 2018
Below is the response from zoom car

When i submitted the car there was no damage and i was informed there is damage in the evening almost after 10 hours

But they are not ready to refund neither calling to discuss and explain

Email below :
With...
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Zoom Car — overcharging and wilful harassment

 namanag1989 on Sep 5, 2018
This complaint is regarding my booking jps64wus8 for which i have been charged damage charges whereas i have provided the customer support with both pickup and delivery videos where the condition of the car is exactly same at both the times. Additionally, i have been asking them the proof of...
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Zoom Car — unfair deduction of amount for the pedl cycles.

 Subhajit Dasgupta 1 on Sep 4, 2018
I am subhajit from pune. I had booked a pedl cycle at 2.23 pm from the parking lot in front of cosmos bank.
The cycle number is 3220915.
Although the space was available at the parking i couldn't end the trip. This went for the next two and half hours and i couldn't do it. The...
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Ola Cabs / Ani Technologies — fraud legal complaint threat | payment issue |

 Manoj2 on Sep 4, 2018
I was book outstation cab amritsar to ball punjab it will approximate 40 km distance and i was book round, so that they need to take 80 km charge as per company t&c 10rs./km and include all charges like driver allowance and taxes it is going approximate 1274 rs. But you know how they are taking...
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Zoom Car — unable to end trip in pedl - zoomcar

 vishakha153 on Sep 4, 2018
I used the pedl service for the first time today i. E. 04/09/2018 with the cycle number 102555 in hsr layout, bengaluru and parked the pedl at a nearby station as per the markers (Which showed 5+ meaning more than 5 cycles are parked there) showed by the app. I was able to see only 3 other cycles...
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Zoom Car — new pedl stand at roopena agrahara bus stop

 Ananyo Rao Vadaga (I) on Sep 4, 2018
There is no pedl stand in rupena agrahara bust stop, bangalore. Daily i have to commute 1 km from there to my office and find at least 2 pedl cycles lying there. However, these cycles don't have their trips ended yet and so can't be unlocked. Also i can't use pedl to reach back to the bus stop.br...
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Zoom Car — math error in the refund

 Tim Sia on Sep 4, 2018
Your zoomcar booking: jps64zset

I have booked and returned the zoom car on july 21 - july 24 2018, with the booking number of jps64zset from bangalore.

I have received a final statement with the message cut and pasted below.
Payment received 23, 939 my zoom...
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Drivezy (self Drive Car Rental) — cheating by drivezy

 DinkarPandey2018 on Sep 3, 2018
I am Dinkar Pandey and I have booked Mahindra TUV300 through Drivezy on 23rd July 2018. My booking details are below:

Vehicle- Mahindra TUV300
Vehicle booked on-23rd July 2018
Date of Travel-Aug 19 2018 from 5 am to 10 pm
PNR NO- 0EHE5REYBN

I...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Car Rental

Zoom Car — payment being charged twice, request a refund

 vijaymudliar on Sep 3, 2018
Date: August 30th, 2018
Name: Palak Mohod
Registered mobile number: [protected]
Payment mode: Debit card.
Place: Pimple Saudagar, Pune

Issue:
While trying to make a booking on your website for September 06th, 2018 we were being charged twice....
Complaint comments  Read comments Complaint country PuneComplaint category Car Rental

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