Satellite, Cable DTH TV Complaints

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Videocon Industries — cant change my plan

 vijeyash on Feb 18, 2019
Am trying to change my plan to mera wala plan . and i tried it a month before and an error message came saying your package is not migrated due to some technical error.please contact customer care. so i tried to contact the customer care with [protected]. but the call cannot reach this number....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — videocon d2h website, customer care number,nodal officer number not working

 Raja71 on Feb 18, 2019
I have been trying to create new package according to TRAI rule since January 15, 2019 but till not yet (by 18th Feb) successful due to website error.
Website is not opening 80% of the time.Rest of the different types of error coming.

Customer care number ([protected]) not...
Complaint comments  Read comments Complaint country KhordhaComplaint category Satellite, Cable DTH TV

Sun Direct — card failure

 dr vinod rai on Feb 18, 2019
V c no [protected]r
25 apr 18 recharge 2679 (. For 1 yr)
Ur sms in jan 19 to recharge
I recharged for 1 month=300
Feb sms to recharge before 20 feb
Recharged new base pack 154 on 18 feb.
Today sudden tv stopped.. Error 06=card failure
When i...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Individual, Ramila Sankar — changeover to new system of package

 Ramila Sankar on Feb 18, 2019
My subscriber no ga90151972. Inspite of having balance (Rs 1646) upto june 2019 and submitted option for package (Rs 406+tax) code ksd09, no channel is coming in my tv for the last one week. Several attempts have been made by me to contact asianet cable, at mobile nos [protected], [protected],...
Complaint comments  Read comments Complaint country ErnakulamComplaint category Satellite, Cable DTH TV

Airtel — disconnection of dth channels without info. n poor customer care service

 3006346091 on Feb 18, 2019
Hi, ours DTH customer id.[protected] was full charged by RS. 300 on 09.02.19 with our continuing plan howerver on 18.02.19 some of the news channels, music channels, child entertainment channels have been discontinued without our approval of change in plan. Also when trying to use TRAI rule either...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — d2h tv connection

 Riishu on Feb 18, 2019
Myself krishan kumar (Mobile no.[protected]) (Videocon customer id:[protected] from delhi. I am facing harassment from videocon d2h. As per the new rules of trai i have selected my plan but videocon is not providing any single channel to me even though they are charging me according to the plan.br...
Complaint comments  Read comments Complaint country New DelhiComplaint category Satellite, Cable DTH TV

Videocon Industries — poor website performance of videocon d2h

 Sharmilmt on Feb 18, 2019
Videocon d2h website is very very slow. It is filled with unwanted jazzy features and does not load properly.

I am not able to select my own packages, each and every time I am getting "504 error". its just disgusting. TRAI has now allowed us to select our own packages but with...
Complaint comments  Read comments Complaint country ThiruvananthapuramComplaint category Satellite, Cable DTH TV

Siti Cable — not providing free channels

 Asha Vasudeva Murthy on Feb 18, 2019
Hi, after trai order that the consumers could choose the channels they want to watch we have provided our choice to our cable operator siti cable. While the service provider completely ignoring the demands of the consumer, the service o provider has made 3or 4 options of channels, according...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dish TV — insufficient recharge after proper payment

 KISLAY ROY on Feb 18, 2019
As per TRAI guidelines I recharged my DISH TV account on 18th Feb 2019 but after the recharge process I noticed that recharge was not of month even but just of few days. Now my switch-off date is 7/3/2019. When I tried to inquire in DISH TV about this issue they said due to system up-gradation...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Airtel — error code 06

 gauravagr313 on Feb 18, 2019
After doing recharge, Still after 7-8 days it shows account is suspended. Called on customer care out of 100 time they receive once. And they provide response that it will get refresh in 10 minutes.

Customer ID- [protected]
I have SMS to 54325 thrice but nothing else.br...
Complaint comments  Read comments Complaint country VadodaraComplaint category Satellite, Cable DTH TV

Airtel — wrong validity period for airtel dish connection

 bandi1 on Feb 18, 2019
Dear Sir/Madam,

in the last year Febraury, 2018 i paid Amount 5800/- for 15 months one year and 3months for special discount packege as per Airtel Customer care Executive and they confirmed but unfortunately we recieved the message that offer is closing at 21st Febraury, 2019...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Satellite, Cable DTH TV

Trai — videocon d2h not abiding to trai norms

 fk_qrf on Feb 18, 2019
As per TRAI, I have selected the required channels on videocon d2h website. Further, I also made the payment shown there.
(Cust id[protected] recharged with Rs.353, Balance Rs.367.)

But the channels are not working yet.

It has been two days and after ten...
Complaint comments  Read comments Complaint country PuneComplaint category Satellite, Cable DTH TV

Videocon Industries — not able to select channels according tri

 shivam.rajat@yahoo.com on Feb 18, 2019
I am unable to select my own channel pack as per trai new rules. Since 1feb2019 i am visiting the videocon d2h website and trying to select my own channels pack and every time it shows your d2h pack has updated as per your selection however in reality i cannot view the channels i have selected...
Complaint comments  Read comments Complaint country Gautam Buddh NagarComplaint category Satellite, Cable DTH TV

Trai — videocon d2h services ref id 185141034 1.2.19

 smongia on Feb 18, 2019
1)Channel transmission is erratic.
Channels stop showing
2) No response on their site & emails of the given mobile no & toll free nos
3)Emails replies are just paper work as nothing happens & fake activation links are given
4) Mobile INFINITY D2H is useless and does...
Complaint comments  Read comments Complaint country JamnagarComplaint category Satellite, Cable DTH TV

Manoj Cable Network — connection off and misbehave

 sakshi nishad on Feb 18, 2019
Manoj cable network dawara payment collect kare ke liye jis person ko bheja thata h use january 2019 me hmare dwara connection off karne ke kaha gya but usne aaj date tk connection off nhi kiya ja raha h or payment ko leker misbehave kiya ja rha h so is problem ko turant prabhav se solve karwaye.br...
Complaint comments  Read comments Complaint country AjmerComplaint category Satellite, Cable DTH TV

Videocon D2H — not migrating to trai rule based plan

 Biju Alapatt on Feb 18, 2019
Videcon d2h website (d2h.com) introduced a feature to create our own package with desired channels, but that feature is not working. When we select the channels and submit, it says "The package is not migrated due to technical error. contact Customer care".

I have contacted the...
Complaint comments  Read comments Complaint country ErnakulamComplaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — cancellation of dishtv subscription

 veeny on Feb 18, 2019
Hi all,

I had purchase dishtv subscription on 14.02.2019 vide ref no. Cdt[protected] and paid amount of rs.4597/- vide payment ref #[protected].

However, i lodged complain to cancel my above subscription and credit amount but till date i didn't received any call...
Complaint comments  Read comments Complaint country ThaneComplaint category Satellite, Cable DTH TV

Videocon Industries — videocon d2h satellite services

 Jay shah7711 on Feb 18, 2019
We have recharged our DTH account[protected] with inr 350 and it's showing on our registered mobile number but not on our TV screen, we lodged a complaint on their customer care helpline but no action has been taken since two days with referral number[protected] to Mahesh parmar who is working...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon D2H — d2h customer service not respond

 Vinod Gola on Feb 18, 2019
महोदय
मेरा d2h connection ID 81457048 दिनांक 07/02/19 से 18/02/19 आज तक बन्द है बार बार customer care पर फोन करके compliment करने पर भी उनकी तरफ से चैनल के...
Complaint comments  Read comments Complaint country New DelhiComplaint category Satellite, Cable DTH TV

Trai — videocon d2h customer services not approachable

 Shobhit Aarya on Feb 18, 2019
Dear Team,
I treid a call to customer Services "N" no. of times but the were not active and unable to connect from my registered mobile no due to i am facing a problem while telecasting a Channels since one week due to might be some changes occurs by TRAI guidelines but no one help...
Complaint comments  Read comments Complaint country LucknowComplaint category Satellite, Cable DTH TV

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