[Resolved]  Capital First — misuse of document

Address:Ujjain, Madhya Pradesh, 456001

Hi,

I am writing this mail because i found one account of capital first in my profile during checking of my cibil score for loan.
I am attaching the screen shot pf the same.
This is very serious problem as i have not taken any loan from capital first and some one misused my document.
Fraud account no. 7542922 date 28/07/2016.

Please do needful and resolve the issue.
Regards,
Paras gupta
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Mar 22, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
Capital First Customer Care's response
Dear Customer,

We regret the inconvenience caused.

This is with reference to your concerns regarding your CIBIL.

We would request you to write to us at social.[protected]@capitalfirst.com with your CIBIL report and KYC documents (PAN card and Adhaar Card) to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
Feb 19, 2018
Updated by parasgupta_007
Details provided, waiting for response.
Complaint comments 

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Details provided
Capital First Customer Care's response, Feb 20, 2018
Verified Support
Dear Customer,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We tried calling you on your mobile number, however, could not establish successful contact with you. we would like to inform you that we are looking into the concerns raised by you and we would send the final response on your email address paxxxxxxxick@gmail.com (email id masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited
MEENAKSHI Loan number 12912001 I have a loan in capital first as per their 5 month

I not received my e m i card

Mobile No. [Protected ]
Capital First Customer Care's response, Feb 20, 2018
Verified Support
Dear Ms. Meenakshi,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We would request you to write to us at [email protected] with your contact number and loan account details to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
Respected sir... I inform u that Mr. Ravi james having forge bike loan(no.[protected] to your company on my address. he is not buying any bike. he has no source of income nd he is not capable to pay EMIs.plz do immediate action on him.

Vivek soni
[protected]
612 uday ganj nai basti LUCKNOW
Capital First Customer Care's response, Feb 23, 2018
Verified Support
Dear Mr. Soni,

Greetings from Capital First!

This is with reference to your concerns regarding the loan account.



Pursuant to our conversation today, we are looking into the concerns raised by you and we would send the final response on your email id bxxxxxxxxma@gmail.com (email id masked for security reasons.)

Assuring you of our best services always.

Regards,
Capital First Limited

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