[Resolved]  Capital First — Regarding the EMI bounce

Address:

Jaipur, Rajasthan, 302034

Dear Team,

I am very dissatisfy with the capital first services this time.

I applied for the swapping my A/C HDFC to ICICI bank but it could not be processed properly this time. I had discussed with customer care “As per customer care, if you submit the documents before 18 July then it will be updated. But it did not update for this month.

After this issue, my check got bounce on 5th Aug due to short balance in HDFC bank, I was expecting that it will be deduct from ICICI . Again I made a payment online on 6th Aug & same thing discussed with customer care that my A/C should not hit again for the payment.

I got a call from customer care on 8th Aug about the payment & I shared (SMS attached- [protected]) payment transaction .I asked again to your representative, kindly ask your team to update my transaction in your record.

Now yesterday again hit my A/C for the payment .

I have been seriously frustrated& irritated with whole scenario. Even after lot of discussion. Request you to look on my issue & remove my bounce charge. My CIBIL should not hamper due to this negligence.

Loan AC No : 4048613