[Resolved]  Capital First — two wheeler loan- bounce back charges while I have enough funds for ecs

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.capitalfirst.com

I have took a 2 wheeler loan with capital first with loan number[protected]. every month emi should be deducted from my salry account from my yesbank account ([protected]). first emi was deducted automatically . but from the second emi, ecs_emi deduction ddint take place and i have raised a issue with capital first and yes bank people .but no one is accepting the mistake. moreover capital first people charged me 800/-. they are asking me to handover the vehcle or pay the charges.
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Dec 2, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2017
Capital First Customer Care's response
Dear Customer,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

Pursuant to our conversation today, we trust that your concerns have been addressed to your satisfaction.

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

I have paid my Emi before my date without proper update ur manager Mr. Aman called me and shout on me. He was very rude with on call. He don't know how to speak to cu's he was very unprofessional.very pathetic service and cu's service. I want apologies from him for his misbehave. I want ur md id contact no [protected]
Capital First Customer Care's response, Nov 3, 2017
Verified Support
Dear Ms. Yadav,

This is with reference to your concerns regarding your loan account.

Pursuant to our conversation today, we are looking into the concerns raised by you and we would send the final response on your email id pxxxxxxxxxx.xse@gmail.com ( email id masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited
Company ne kisi ko mere pancard se finnece kiya h
or kisne finence kiya h company uski detale b nhi de rahi h
iska matlab company ko pata h fraud kiya h
Capital First Customer Care's response, Nov 6, 2017
Verified Support
Dear Sir,

Greetings from Capital First!

This is with reference to your concerns regarding Capital First Loan account.

We would request you to write to us at [email protected] with your alternate contact number and details of the query with loan number and CIBIL report if applicable to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited

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