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Capital Honda India Complaints & Reviews

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Last updated Feb 4, 2024
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Capital Honda India reviews & complaints page 3

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J
jatinsharma1993
from Delhi, Delhi
Oct 30, 2019
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request for refund of my money rs. 21,000 from past many months

Address: Ansal Plaza, Main, Link Rd, opposite Dabur Factory, Vaishali, Ghaziabad, Uttar Pradesh 201012, Ghaziabad, Uttar Pradesh, 201012

Feeling pity to write this, i 'm asking for my refund of Rs. 21, 000 since more then 2 months to Prime Honda, Vaishali, Ghaziabad. Mr. Sumit Sharma was assisting me and asked to give all the desired documents to do the refund, which I've given 15 days back. I'm continuously asking him for refund in whats app and also called him many times, he always says it will be done tomorrow, but that tomorrow has not yet come.

Its so annoying...
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udhaya chandran
from Chennai, Tamil Nadu
Oct 21, 2019
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preventive maintenance for honda jazz

Address: 130/131, Estate Main Rd, Industrial Estate, Perungudi, Chennai, Tamil Nadu 600096, Chennai, Tamil Nadu

I had done my car service (Honda jazz) in capital honda service station on 27sep2019 and i had listed my complaints in hand written copy and phone call to service supervisor. It is found that my car was returned to me as if same condition with out fixing my issues.
1. Rear side plastic panel was not aligned.
2. Car was not cleaned properly.
3. Steering side panel is not fixed properly.
4. Reverse gear shifting...
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V
Vera Level Tamizhan Siv
from Mumbai, Maharashtra
Aug 19, 2019
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not satisfied with the car purchase

Address: 600092

Hi Team,
Good morning,
I have purchased new Honda city v model on July 19th 2019 in Capital Honda show room at velachery. When I book my car they spoke like honey in the mouth, after delivery no one care about it what they promised.
Also I haven't received any offers for that car yet. Even hundai Verna offered lot more things...

First Service is very worst.

Dealers not even care about the...
+1 photos
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P
Preetha Saravanan
from Chennai, Tamil Nadu
Aug 8, 2019
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reg:- poor service quality & time

Address: 600014

Dear sir/madam,
I am writing today to complain of the poor service i received from capital honda meenambakkam, after multiple follow-ups and escalations my vehicle (Tn 06 m 0135) was taken for service on 5th aug 2019 (Monday) afternoon for ac compliant.
Mr. Balaji received the vehicle and gave me a call saying he will revert back and update the status in one hour but since wednesday evening (Ie. 7th aug 2019) i did not receive...
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R
Rajesh Rajendiran
from Arani, Tamil Nadu
Jul 6, 2019
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used car not cleaning properly & steering cover theft

Sir,
As 4th july 2019, i have brought used car (Hyundai fluidic verna -2014 model) # tn22 cr 2574. During delivery “ no poilishing & no water wash & steering cover miss” mean while this requirements are committed during vehicle booking. (Mr. Pathmanaban & mr. Santhakumar). So i am requesting you pls those requirements to be fullfil to me.

I am waiting for your positive feedback.
Contact : [protected]
Rajesh....
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D
Dr.Duraivel
from Puducherry, Puducherry
Jun 25, 2019
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delay in delivery of vehicle and irresponsible customer care

Address: 605009

Being proud owner of Honda city stating my experience with capital Honda service center. I have taken web appointment for paid service and given the vehicle on 19th June morning to the Capital Honda service center Pondicherry. I have claimed insurance for body shopping. The person in charge for insurance taken all the documents and said that he will inform me about the progress. After two days from 19th i.e on Saturday evening he called me...
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M
Manickavel Pandian
from Tirunelveli, Tamil Nadu
Jun 4, 2019
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sale offers not complied

I have purchased honda civic zx on launch by april 2019. This is my third car and being a customer of honda cars in india for the past ten years. While purchasing the manager and sales representatives promised me to provide car accessories extra. But till date this offer promised was not done. Apart when the honda card india enquired about my purchase of this car, they specifically questioned about the discount offered to me. But no such...
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S
Sanjiv wadhera
from Noida, Uttar Pradesh
Mar 1, 2019
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battery issue with new dl 14ce 2252

Address: 110092

I bought zx i top model on 31 dec 2019 from prime honda this car breakdown on monday night and once i contact service centre they ask me to deposit 743/- then only service will be arrange
Next morning after paying due amount they send allianz support and charge battery timely which i send car for replacement to service centre
They simply given some old battery and avoiding to give replacement
It’s really strange...
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A
Abhishek Kannan
from Mavelikara, Kerala
Jan 23, 2019
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gear shifting complaint

Address: Chennai, Tamil Nadu, 600100

I bought a city last year march. There was a gear shifting problem from the begining. Complained two rimes in the time if service. No response from the honda yet. Kindly rectify or will escalate the issue to the head of honda. Have got hyundai verna last may 2018, its far better than honda city which i own and better than any other lower end cars. Please doo take a note...
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S
stperumal
from Chennai, Tamil Nadu
Jan 14, 2019
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unsatisfactory service/no action on complaint

Address: 600017

Car no. Tn 09 bq 6097, serviced, with a request to remove hissing noise in the steering, low mileage. My complaint no.1-[protected].
The vehicle was not washed and the vehicle was poor state on receiving after service, the sound in the steering continued to exist, ie no change. It appears that the vehicle was taken inside the workshop and sent it back to eye wash the customer.
After i complained to the capital honda, i received...
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Raghavendran Balakrishnan
from Jangaon, Telangana
Dec 4, 2018
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faulty product / poor customer service

Address: Chennai, Tamil Nadu

I had poor customer service experience from capital honda omr.

My new car (Apr'18) had faulty ac vent (Back seat) during delivery itself. Also the door rubber seal has come out in less than a month.

I spoke to sales person mani siddu who handled delivery, who said if i inform in advance he will order parts accordingly. So first 2 services this wasn’t done. For 3rd service, i carefully provided heads up 10days...
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S
Sureshsreenilayam
Oct 31, 2018
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honda amaze maintenance service

Address: Kasaragod, Kerala, 671531

I am writing this to notify that the inconvenience caused for me due improper diagnostic and service.

Vehicle number ka04mn 8123

On july 24, 2018 i had regular service on for my vehicle in honda service station kasaragod / kerala.

Prior to the service there was a abs warning light on front panel. I informed them to check the warning during my regular service. They diagnosed the case and informed...
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L
Lona Glen
from Chennai, Tamil Nadu
Sep 26, 2018
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quality of service

Address: Chennai, Tamil Nadu, 600130

I recently got my second service done from capital honda. Before that we were informed there was a upgrade in the stering part so we had to give the vehicle for the upgrade after which all my issues began. I am not able to drive the car in the night as there fog formed through all the windows and front and rear view as well. We complained about it in the second service they said no issues, however we again gave the vehicle since it was not...
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S
Spmohan
from Chennai, Tamil Nadu
Aug 10, 2018
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reg: vehicle registration

Address: 621215

Sir
We have booked new honda amaze on july 28 2018 at your capital honda show room trichy. While booking that car that sales people in trichy show room said we will give you once your car is getting registration.
As of now they didn't respond well to our call even though they got an full amount still they said musiri rto is went for training so we can't make an registration. But we enquire in rto office we came to know that...
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G
Giri Raghava
from Vellore, Tamil Nadu
Jul 27, 2018
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honda city 2012 model ivtec

Address: 605006

We are having honda city car 2012 model. Recently our side mirror orm light alone got damaged and we have been asked to change the entire set costing around 4500/-. We were quite surprised by this as in other dealers like toyota, hundai are replacing only the light which will cost not more than rs. 1000/-, whereas in your case its totally not justified and asking for full replacement. Please let us know whether it is possible to change the...
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S
surjeet_dua
from Chandigarh, Chandigarh
Jul 9, 2018
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fraud, misbehave and pathetic service of cargo honda

Address: Jalandhar, Punjab, 144008

Dear Sir,

I purchased honda activa from cargo honda urban state, jalandhar punjab. i consulted bank employee sonu mishra hdfc for my 2 wheeler loan of activa with his reference i went to cargo honda showroom urban estate when i met to the manager of his showroom he said that you could confirm everything from sonu mishra because he was sitting in the showrroom on daily basis activa.so i have taken decision to buy the honda...
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R
ruahi.dreams
from Morjim, Goa
Mar 9, 2018
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honda city emt

Address: 412803

Res sir

I brought honda city emt in 2015 dec with caska music and navigation system which has suggested by crystal honda employees and i agreed and pay extra for that caska car system after one year o[censored]sing caska music system i noticed that caska music system screen got scratches and scratches getting increasing day by day...
I show that to crystal honda employee but they told me that its because of direct sunlight....
+7 photos
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R
Ragavendira Backthavacthalu
from Badagara, Kerala
Feb 11, 2018
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honda jazz

Address: Chennai, Tamil Nadu, 600115

Am totally unhappy in the way. They respond to me. Service is not at all good
My jazz is covered under honda asure insurance bumper to bumper. I don't know to whom they have association with insurance and least bothered and where there is dog bite or rate bite. They are speaking different language which is not accepted at all. Need solutions for this...
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C
Chandran Kumar
Feb 5, 2018
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wrv vx petrol

Address: Chennai, Tamil Nadu, 600091

I bot wrv on jan 5, car have problem in its touch pad, it gets nearly 2-3 minutes to start, touch was really bad. On top of this car engine performance is too bad, it need lot of pressure and engine power to pull on slope areas, little risky to drive in hill stations, with 5 members in car it, pick up is so worst, engine doesn’t pull the car efficiently, i don’t get chance to test drive the car before purchase, already own brio, with...
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Kishore Dhananjayan
from Dharmapuri, Tamil Nadu
Feb 5, 2018
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missing navigation chip

Address: Chennai, Tamil Nadu, 600071

My car city 2017 tn 12 u 8669 got serviced on 3/2/18 at meenambakkam capital honda service centre, i forgot to remove the navigation chip, when i tried to remove the navigation chip driver advices me to remove it only when the car is turned off or else it will lead to system failure then on stopping the car i forgot to remove the chip, when i received the car back my navigation chip is missing. Kindly help me in getting my navigation chip...
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