Comments
Please be cautious of the service centers.
![]()
![]()
![]()
Reply
sir, might be one case..last 15 year doing service with them ..90%satisfied ..got once probelm..rework done..other mechanical work done well.
let approach other level if not ok..
but washing charges 1000 inr to be explained ..if you have bill, publish here..it wil be useful to us..
jaikumar
let approach other level if not ok..
but washing charges 1000 inr to be explained ..if you have bill, publish here..it wil be useful to us..
jaikumar
I have been doing the service for past 5 years. The service is really good.I am sending vehicle from JP Nagar to vijaya Nagar because of excellent service.
Santanu Banerjee ([protected]@gmail.com)
I changed my clutch plate & suspension parts & head light from Mandovi Motors service center, Hennur last 1 month back. but after that my car (Zen Estilo) starts giving trouble to me. I went to them 2 times after that explaining the issues with my car (steering volving, shaking, jerking, some kind of loud sound was coming from the right wheel side, reverse sound is gone, etc...). The service supervisor "HARISH" who gave some funny explanations every time, more of he said there was no reverse sound at all in my car & they kept my car for 1 day simply & gave my back as it is without fixing any of the issues. I said if this is the service quality we should expect from Mandovi then the slowly you will lose the customers faith on you & I was surprised that he was list bother about that it seems he doesn't care about customers which is very alarming. This happens in last week & still I am living with all the issues in my car, I don't like the way their executive (HARISH) handles the customers at-least in my case, surly next time I will not go to that person again. I am planning to go to the local garage which I feel would be fruit full.
Mandovi - Please take care of your customers, train your executives to behave well with them, try & resolve their concerns, try to make them satisfied, win their trust other wise there are many other options available in the market which will take away your customers in no time.
I changed my clutch plate & suspension parts & head light from Mandovi Motors service center, Hennur last 1 month back. but after that my car (Zen Estilo) starts giving trouble to me. I went to them 2 times after that explaining the issues with my car (steering volving, shaking, jerking, some kind of loud sound was coming from the right wheel side, reverse sound is gone, etc...). The service supervisor "HARISH" who gave some funny explanations every time, more of he said there was no reverse sound at all in my car & they kept my car for 1 day simply & gave my back as it is without fixing any of the issues. I said if this is the service quality we should expect from Mandovi then the slowly you will lose the customers faith on you & I was surprised that he was list bother about that it seems he doesn't care about customers which is very alarming. This happens in last week & still I am living with all the issues in my car, I don't like the way their executive (HARISH) handles the customers at-least in my case, surly next time I will not go to that person again. I am planning to go to the local garage which I feel would be fruit full.
Mandovi - Please take care of your customers, train your executives to behave well with them, try & resolve their concerns, try to make them satisfied, win their trust other wise there are many other options available in the market which will take away your customers in no time.
me too...it desrves zero or minus stars
Behaving like govt staffs...dont care attitude (dash) ppls makes soo irritating..,
its worst service...regretting for purchasing maruti car.
Dear folks pls avoid buying maruti cars and madovi motrs for service too. some beggars motivated me for getting maruti for good after sales service but now am paying for it. If i had gone some other cars like hyundai or ford, i could atleast enjoyed the features at the same cost of swift.
pls dont believe rumors like the after sales service abt the maruti...they are the blood suckers.
go for any car otherthan maruti...feel the diffrence in features.
Regards.
D prasad
Behaving like govt staffs...dont care attitude (dash) ppls makes soo irritating..,
its worst service...regretting for purchasing maruti car.
Dear folks pls avoid buying maruti cars and madovi motrs for service too. some beggars motivated me for getting maruti for good after sales service but now am paying for it. If i had gone some other cars like hyundai or ford, i could atleast enjoyed the features at the same cost of swift.
pls dont believe rumors like the after sales service abt the maruti...they are the blood suckers.
go for any car otherthan maruti...feel the diffrence in features.
Regards.
D prasad
My car swift Dzire Vdi with registration no KA 53 P 8107 being serviced on time without fail in Mandovi Motors got engine timing chain issue exactly at 8200 kms but no intimation given any of the service about timing chain problem or week anything, after taking it to Mandovi service centre they said need to replace complete timing timing with co parts as well. However I accepted and given for service all parts has been replaced and confirmed everything is fine now like that in Vijaynagar Mandovi Motors later on when I took for test drive I noticed some noise from engine same been reported to rep but he said since all parts been replaced just before noise is coming and convinced me that it will be alright after driving few kms.. but still the noise from engine doesn’t disappeared and again I took it to showroom they rep said issue with turbo cooler bush they did some alterations and said convinced to replace that bush in next service and simply replaced the discs where there is no rust formations at all and quoted extra amount than estimate. Quoted 25000 rs for just part replacements and no perfection in the work. Such kind of worst service never expected from Mandovi Motors. Better change the name as Mandovi replacement center with no quality service
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
25%
Complaints
6886
Pending
0
Resolved
1707
+91 11 4678 1000 [New Delhi]
+91 22 2659 0478 [Mumbai]
+91 48 4408 8400 [Cochin]
1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070