Carrier Airconditioning & Refrigeration / CarrierIndia.com Complaints & Reviews

Dear sir,
It is to bring to your kind notice that i mr. Nirmalya maitra purchased one 1.5 ton air condition from khosla electronics, uttarpara dated april 15 2019.
I was convinced while purchasing that the ac has a special feature i. E. Follow me.
After installing the ac on april 20, 2019 it was noticed that it has no such feature which i was told by the sales executive at time of purchase.
Within 3 days the...

Very bad experience after i purchase a carrier inverter ac on 10.05.2019. First it was delivered by great eastern trading company after 6 days in gruelling heat of summer in bengal and installation taking a long span of 10 days more but not yet been done. The item is dumped in my room but of no use. I am calling carrier service and great eastern trading company chinsurah khadina more but all give false promises or excuses... It have a bitter...

Last service was done by the representative of your company in Feb 2019. We use the ac in third week of Apr 19 but I issue came in my both ac I.e., In Window ac : AC compressor starts as we switch on the AC after some delay but the fan starts after taken more delay and immediately stop with in 1-2 second thereafter fan work after taking lot of time in meanwhile compressor work continuously and after some time compressor also stop and fan...

Hi sir /madam,

I have raised the case to carrier for ac servicing on 6th april, local service center canceled my request stating that customer mobile phone was not reachable. Again i have raised another case on 8th april 2019 case id#[protected], field engineer contacted us on 9th april and he confirmed that, he is near to my place and attending another customer post completion of present customer he will visit to my home. However...

Greetings,

Your complaint has been forwarded to Carrier Airconditioning & Refrigeration Ltd. customer service. You should receive a reply from the company representatives within several days.

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We sincerely hope your issue will be resolved as soon as possible!br...

Hello team,

Recently on 11th mar, i bought a ac from vijay sales (Panvel branch) with following details

Item name:carrier ac durafresh (3 star, 2tn spl)

Scode: pnv013

Serial no: scai24i17500563

My registered mobile number is [protected] and the name on whom the product is being bought is mrs. Sudhira jha (My mother).

This product got delivered to...

Dear sir, i "deepak sharma" mobile no [protected], email id - [protected]@gmail.com, on date d 16-10.2018 i have purchased 1.5 ton windows carrier ac from aditya vision ltd, bailey road, income tax, patna. I called for installation in aditya vision on 18.02.19. From dated 16.10.2018 to till date i have not installed due to winter season. The installation team when open the cartoon they found that the fan & compressor not working due to defective...

Dear sir / madam

I had purchased ac fromthe month of carrier media in month of feb and april 2017 and till date i am liviing with defective unit and carrier media is not providing solution and coming with allegation that units are not properly installed and giving silly excuses. Instead of providing proper solution they are trying to put cost on me even i have taken amc, i had sent various communication to mr krishan sachdev...

I purchased carrier split ac 1.5.in the month of june 30, 2018. After one month, i realized that ac is not performing as per ac standard.ac is not giving cooling on putting temperature 26 n on wards. It is proved by their technician. He suggested to put on 24 but cooling effect will feel after 15-20 minutes. That also proved by their technicians.ac temperature will not go below 22 temperature, if we put ac on 17. That also proved by their...

Due to bad compressor of the refrigerator its got burned and whole fridge got damaged and fired. because of that my whole furniture from kitchen got burned which is costing 5 lacs rupees. We were out that time so no life was in danger. I need 5 lacs rupees from company to recover my loss. Fire brigade also claimed that the fire was happened due to compressor of the fridge also police complaint also been logged. Please do the needful to retain...

I had purchased three 1.5 ton ac in the month of october 2017. Out of which i found one is defective. When i informed them on 29th may the customer care service attended and took pcb and motor. But till today my complain is not resolved. Their service is very poor. Therefore i am constance to approach consumer forum. My registered mobile no. [protected]....

Hi,
I purchased ac of your company (Carrier media pvt. Limited) supplied by pinky radios (H. O - 369 sector 35b chandigarh) during the coolest fest conducted at chandigarh by your company.
I purchased this ac on 24 april 2017. After 2 months of purchase, the ac stopped the cooling function due to some leakage in the machinery as reported by the engineer at service in his service report.in the same service report, i requested...

I'm from ahmedabad i had new purchase 2 piece 2ton air conditions 25 day ago. One ac not cooling now i have complaint 3 times ac service order and service center say 48hours solve your problem but he's no coming 72 hours. And 3 times calls ac service customer service number but service not. And customer care no not satisfied answer.

So i have request solved this problem very fast ac service...

It is unfortunate that I am using CARIER air conditioner in my hoiuse. Recently I have been transferred to Secunderabad and requested a service of installation in my house. With a great difficulty the technicial came and attended the installation work. He charged abnormally Rs.6815/- for installation and spares which is normally used for installation and not done any repair/service to my AC. He has not shown any price list. Further he demanded...

Sir
I had bought a 2 ton carrier window ac on august 2016 ie. 1 year 8 months back. I was under impression that it was a reputed brand.

However, on 18/4/2018 when we checked the ac for summers, we found that the cooling was not there. A complaint was lodged on 20/4/2018 regarding no cooling with your call centre. The service centre person came after 2 days. He inspected the ac and advised us of gas leak from the joints...

I am facing the issue with my Carrier window AC Estrella plus just after its purchase of 6 months. It stopped cooling and everytime its Gas gets ejected and Ice always gets deposited to its internal body.
I complained about the product last year to the Customer care and even to its MD several times, but no concrete action has been taken by the Carrier company, their executive told me to bring the AC to the service center and it will...

I purchased an carrier split ac from vasanth and co, after a week usage i found that cooling from ac s v bad, finally i found that they have wrongly installed indoor unit, i raised complaint, service person came, n said they will replace the indoor alone, since both indoor n outdoor r different models and watts, my outdoor would of damaged, so i requested to change both, but both carrier and vasanth and co person refused, so either replace...

We have purchased carrier superia ac in oct 2017. Few days it worked properly, but now there is no proper cooling. Comprassor is not cutting off at 29 degree also. They have damaged out door unit when they took at their service center for more investigation. We want refund or replacement. And all the damaged cost they did at out balcony. They have already installed same machine 2 times different places. Now they are again asking to shift...

I have purchased 1 no 24k superia split ac 3 star on 23rd feb 2018 from rico electronic & appliances 2/46 g. T. Road asansol. Reco sent some unskilled labour for installation. Due to their inexperience in this field, they installed ac faulty. They have made a sharp bend in copper pipe. This will result a long term effect on cooling. No earthing has made, which may lead to a severe damage of the machine. A small outlet pipe has left in front...

I purchased carrier duraedge 1.5 ton ac in 2016 june 30th and after 15 days of purchase its starting automatic cut trip. I complained again and again and customer care gave no response after one and a half month they repaired my ac and since it got problem for low cooling and the technician of carrier are not good. Now my warranty is expired in last month and again my ac outdoor is off after 5 minutes but indoor is on and they got no response...