Claimed

Carrier Airconditioning & Refrigeration / CarrierIndia.com Complaints & Reviews

1
Last updated May 21, 2024
Complaints 134
Resolved
18
Unresolved
116
Quick Links
Statistics
Share
Contacts

File a complaint to Carrier Airconditioning & Refrigeration / CarrierIndia.com

Having problems with Carrier Airconditioning & Refrigeration / CarrierIndia.com?

File a complaint and get it resolved by Carrier Airconditioning & Refrigeration / CarrierIndia.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Carrier Airconditioning & Refrigeration / CarrierIndia.com reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jitu Rohilla
from Ranaghat, West Bengal
Jun 7, 2019
Report
Copy

air conditioner malfunctioning

I have Purchased a carrier 2 Ton window A.C. Model No.-Estrella Neo, Serial No.[protected] on 22.03.2019. From Beginning A.C is not working properly after several complains to customer care, a service person was sent to our home, after he inspected the A.C he told us that A.C is not working properly because A.C don't have Refrigeration Gas in It so we ask him to fill the gas as the A.C is in warranty Period, he told us that he will...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nirmalya maitra
from Kolkata, West Bengal
May 25, 2019
Report
Copy

product feature mismatch

Dear sir,
It is to bring to your kind notice that i mr. Nirmalya maitra purchased one 1.5 ton air condition from khosla electronics, uttarpara dated april 15 2019.
I was convinced while purchasing that the ac has a special feature i. E. Follow me.
After installing the ac on april 20, 2019 it was noticed that it has no such feature which i was told by the sales executive at time of purchase.
Within 3 days the...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjoy 123
from Kolkata, West Bengal
May 24, 2019
Report
Copy

air conditioner

Address: Mogra, 712148

Very bad experience after i purchase a carrier inverter ac on 10.05.2019. First it was delivered by great eastern trading company after 6 days in gruelling heat of summer in bengal and installation taking a long span of 10 days more but not yet been done. The item is dumped in my room but of no use. I am calling carrier service and great eastern trading company chinsurah khadina more but all give false promises or excuses... It have a bitter...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sribhagwan
Apr 30, 2019
Resolved
Report
Copy
Resolved

regarding window & split ac related

Address: Village Punjab Khode, Near Bajrang Muscle Nation, New Delhi, Delhi, 110081

Last service was done by the representative of your company in Feb 2019. We use the ac in third week of Apr 19 but I issue came in my both ac I.e., In Window ac : AC compressor starts as we switch on the AC after some delay but the fan starts after taken more delay and immediately stop with in 1-2 second thereafter fan work after taking lot of time in meanwhile compressor work continuously and after some time compressor also stop and fan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anjibabu Eluri
Apr 18, 2019
Report
Copy

there is no proper service /response

Address: 522302

Hi sir /madam,

I have raised the case to carrier for ac servicing on 6th april, local service center canceled my request stating that customer mobile phone was not reachable. Again i have raised another case on 8th april 2019 case id#[protected], field engineer contacted us on 9th april and he confirmed that, he is near to my place and attending another customer post completion of present customer he will visit to my home. However...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PPJha
from Mumbai, Maharashtra
Apr 8, 2019
Report
Copy

air condition supply defective

Address: PANVEL NAVI MUMBAI, Raigad, Maharashtra, 410206

Greetings,

Your complaint has been forwarded to Carrier Airconditioning & Refrigeration Ltd. customer service. You should receive a reply from the company representatives within several days.

Please login to your account to view and update the status of your complaint.
To view your complaint on ConsumerComplaints.in click here

We sincerely hope your issue will be resolved as soon as possible!br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
PPJha
from Mumbai, Maharashtra
Mar 25, 2019
Report
Copy

air condition supply defective

Address: khandacolony Navi Mumbai, Raigad, Maharashtra, 410206

Hello team,

Recently on 11th mar, i bought a ac from vijay sales (Panvel branch) with following details

Item name:carrier ac durafresh (3 star, 2tn spl)

Scode: pnv013

Serial no: scai24i17500563

My registered mobile number is [protected] and the name on whom the product is being bought is mrs. Sudhira jha (My mother).

This product got delivered to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DEEPAK15MAY84
from Patna, Bihar
Feb 19, 2019
Report
Copy

replacement of damaged windows ac.

Address: Patna, Bihar, 800024

Dear sir, i "deepak sharma" mobile no [protected], email id - [protected]@gmail.com, on date d 16-10.2018 i have purchased 1.5 ton windows carrier ac from aditya vision ltd, bailey road, income tax, patna. I called for installation in aditya vision on 18.02.19. From dated 16.10.2018 to till date i have not installed due to winter season. The installation team when open the cartoon they found that the fan & compressor not working due to defective...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
induprakash Singh
from Mumbai, Maharashtra
Sep 13, 2018
Report
Copy

mental harassment and financial harassment by carrier media - mr deepak batra and md

Address: Gurgaon, Haryana, 201306
Website: www.carriermideaindia.com

Dear sir / madam

I had purchased ac fromthe month of carrier media in month of feb and april 2017 and till date i am liviing with defective unit and carrier media is not providing solution and coming with allegation that units are not properly installed and giving silly excuses. Instead of providing proper solution they are trying to put cost on me even i have taken amc, i had sent various communication to mr krishan sachdev...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hrmody
from Vadnagar, Gujarat
Jun 28, 2018
Report
Copy

carrier split ac 1.5

Address: Ahmedabad, Gujarat, 380015
Website: www.carriermideaindia

I purchased carrier split ac 1.5.in the month of june 30, 2018. After one month, i realized that ac is not performing as per ac standard.ac is not giving cooling on putting temperature 26 n on wards. It is proved by their technician. He suggested to put on 24 but cooling effect will feel after 15-20 minutes. That also proved by their technicians.ac temperature will not go below 22 temperature, if we put ac on 17. That also proved by their...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
ShashikantNaik1
Jun 20, 2018
Report
Copy

refrigerator got fire

Address: 411028

Due to bad compressor of the refrigerator its got burned and whole fridge got damaged and fired. because of that my whole furniture from kitchen got burned which is costing 5 lacs rupees. We were out that time so no life was in danger. I need 5 lacs rupees from company to recover my loss. Fire brigade also claimed that the fire was happened due to compressor of the fridge also police complaint also been logged. Please do the needful to retain...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kishore1967
from Sambalpur, Odisha
Jun 17, 2018
Report
Copy

defective ac

Address: Cuttack, Odisha, 753001

I had purchased three 1.5 ton ac in the month of october 2017. Out of which i found one is defective. When i informed them on 29th may the customer care service attended and took pcb and motor. But till today my complain is not resolved. Their service is very poor. Therefore i am constance to approach consumer forum. My registered mobile no. [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anil_shar
from Chandigarh, Chandigarh
Jun 16, 2018
Report
Copy

non functioning of ac - model estrella 3 star - 1.5 ton.

Address: Chandigarh, Punjab, 160036

Hi,
I purchased ac of your company (Carrier media pvt. Limited) supplied by pinky radios (H. O - 369 sector 35b chandigarh) during the coolest fest conducted at chandigarh by your company.
I purchased this ac on 24 april 2017. After 2 months of purchase, the ac stopped the cooling function due to some leakage in the machinery as reported by the engineer at service in his service report.in the same service report, i requested...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
chirag505p
Jun 1, 2018
Report
Copy

ac not cooling

Address: Ahmedabad, Gujarat, 380004

I'm from ahmedabad i had new purchase 2 piece 2ton air conditions 25 day ago. One ac not cooling now i have complaint 3 times ac service order and service center say 48hours solve your problem but he's no coming 72 hours. And 3 times calls ac service customer service number but service not. And customer care no not satisfied answer.

So i have request solved this problem very fast ac service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chvnarasaiah
from Hyderabad, Telangana
May 15, 2018
Report
Copy

service provided after one month and charged abnormal without showing price list

Address: Hyderabad, Andhra Pradesh, 500072
Website: www.carriermideaindia.com

It is unfortunate that I am using CARIER air conditioner in my hoiuse. Recently I have been transferred to Secunderabad and requested a service of installation in my house. With a great difficulty the technicial came and attended the installation work. He charged abnormally Rs.6815/- for installation and spares which is normally used for installation and not done any repair/service to my AC. He has not shown any price list. Further he demanded...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Capt Barnwal
from Lucknow, Uttar Pradesh
May 2, 2018
Report
Copy

air conditioner

Address: New Delhi, Delhi, 110017

Sir
I had bought a 2 ton carrier window ac on august 2016 ie. 1 year 8 months back. I was under impression that it was a reputed brand.

However, on 18/4/2018 when we checked the ac for summers, we found that the cooling was not there. A complaint was lodged on 20/4/2018 regarding no cooling with your call centre. The service centre person came after 2 days. He inspected the ac and advised us of gas leak from the joints...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepakvij23
from Noida, Uttar Pradesh
Apr 19, 2018
Report
Copy

issue with carrier window ac estrella plus just after purchase of its 6 months

Address: Gurgaon, Haryana, 110093

I am facing the issue with my Carrier window AC Estrella plus just after its purchase of 6 months. It stopped cooling and everytime its Gas gets ejected and Ice always gets deposited to its internal body.
I complained about the product last year to the Customer care and even to its MD several times, but no concrete action has been taken by the Carrier company, their executive told me to bring the AC to the service center and it will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vadivel palani
from Kodumudi, Tamil Nadu
Apr 16, 2018
Report
Copy

wrong indoor unit installation

Address: Chennai, Tamil Nadu, 600034

I purchased an carrier split ac from vasanth and co, after a week usage i found that cooling from ac s v bad, finally i found that they have wrongly installed indoor unit, i raised complaint, service person came, n said they will replace the indoor alone, since both indoor n outdoor r different models and watts, my outdoor would of damaged, so i requested to change both, but both carrier and vasanth and co person refused, so either replace...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
samidhashetye
from Mumbai, Maharashtra
Apr 12, 2018
Report
Copy

ac not working properly

Address: Raigad, Maharashtra, 410206

We have purchased carrier superia ac in oct 2017. Few days it worked properly, but now there is no proper cooling. Comprassor is not cutting off at 29 degree also. They have damaged out door unit when they took at their service center for more investigation. We want refund or replacement. And all the damaged cost they did at out balcony. They have already installed same machine 2 times different places. Now they are again asking to shift...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gautam Kr Ray
from Digboi, Assam
Feb 27, 2018
Report
Copy

faulty installation

Address: Burdwan, West Bengal, 713304
Website: www.carrier.com

I have purchased 1 no 24k superia split ac 3 star on 23rd feb 2018 from rico electronic & appliances 2/46 g. T. Road asansol. Reco sent some unskilled labour for installation. Due to their inexperience in this field, they installed ac faulty. They have made a sharp bend in copper pipe. This will result a long term effect on cooling. No earthing has made, which may lead to a severe damage of the machine. A small outlet pipe has left in front...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy