Carrier Airconditioning & Refrigeration / CarrierIndia.com Complaints & Reviews

Dear Sir
I purchased a split AC 1.5 Ton from Patra Electronics Bhubaneswar on 22.05.2015. Now it needs immidiate repair service . Take action accordingly.

yours
himanshu Mohanty
mob:- [protected]...

I had purchased an carrier company split ac, from godavarikhani, dist: karimnagar, telangana state. Sai krupa electronics, on[protected]. I had request an complaint for installation of ac on[protected] on req no: 91393740. On[protected] companies technician visited my place and installed that ac, but soon after installation ac was found defective as it was not working properly. On asking technician said it could be minor fault or else any...

I have purchased carrier window airconditioner on lst september, 2014 under tax invoice no. V. No.38-lrd09-14siadn 10 dated 01.09.2014 code: [protected] name sarita h. Motwani. 302 marble palace bldg. Behind pali market, bandra (West), mumbai-400050 moble no.[protected]/[protected] serial no. B [protected] carrier ac estrella plus 3 star 1.5 t wi 25000 payment details rs.25000/-. Exchanged with old 1.5 ton airconditioner lg. The said...

I am pankaj punabhai desai purchase a 1.5 ton split air condition through on line by j. B. Marketing service on dated 23/04/2014. After purchasing i called on carrier customer care by complaint no.13240131 on dated 9/5/2014 then after every day i call on this customer care for installation, but from company side no one can come to installed. After 25. Days waiting perioud i installed by other local air conditioner service provider. As per...

Reference: customer id: 20130130_65666; mobile no. [protected]

Subject ac installed in july 2012 but worked for less than 25 days since my apartment is locked.

Details:

On 20th june 2014 i informed carrier customer support on phone no.[protected] of subject problem.

Since then and after consistent follow ups with your customer support and authorized service center m/s ab enterprises,...

Last saturday[protected] i bought novello plus 1.5 ton, split ac from rathna store chennai, but they deliver damage product. I try to reach carrier customer care service but the line is to busy. I hope carrier company is most world leader to deliver high quality products. But we got damage product. We really disappointed....

I had requested split ac service on 7th sep 13. Service person came and did the service. Swing motor was working fine till then. After service it is not working. Before he left the place i told him it was working fine before and service person agreed to replace it. Repeatedly followed with them (They kept delaying it) but now they are saying they will replace only with cost of rs 900 and also both the service person & service provider...

Sir we purchased one a. C split unit of carrier company from durga enterprises in our city, just after the purchase of the a. C the complained of not cooling starts within 3, 4 months, we complained to the dealer about this he told us that you please contact to the service center of carrier co. We start to complained to the customer care, service center and dealer some times mechanic comes from the service center and said its condenser is...

M/s carrier services

As you have not responded to my grievances and repeated requests for the replacement of the order i am forced to go to consumer court and i will be claiming damages for my health, inconvenience and mental trauma in addition to the cost i paid to the unit.

Thanking you

Dr. K uma kailash

This is the worst case of attending to the consumer problem

...

Res/Sir
i have purchased a carrier a/c from gohana city. The remote of the a/c is damaged. i have complaint at service center many times but there is no response . i submit my complaint in service center at 3-june-2013. my complaint no is - 9194271 . I have been submitted my remote to the service center .But i can not get my remote back till today . please make my problem solve . i shall be very thankful to you.

yours...

Sir i had carrier window ac which is purchesed about one and half month ago.ac doesn't work properly from when purchesed. We have make a call to carrier customer care at 23 jun. And care make a commitment with me for service with in 48 hours. But don't take action till about service. I want to claim on carrier for inconvence. So please help me. I had make a call to had care about 20-25 times. So take action. Thanku...

I regret to write that my new carrier air conditioner is not working properly since i have bought it. I have logged couple of complaints with the customer care but the problem is still not resolved. Even once the leakage was diagnosed and gas was refilled.

But on 24th june 2013 again i logged a complaint with customer care, the engineer visited & told that again gas has leaked.

This is really unacceptable....

I purchased split ac of carrier kurve model 1.5 ton from anil radio house agra amounting 38, 500 on 7th april2013. On the day of installation they sent mr parvez, he took nearly 5 hours in installation & spoiled one my stablizer costing 5000 rs, despite
That he could not make ac functional, he than filled gas in new brand ac
After just 3-4 days again ac lost its cooling for that i filed complaint to dealer, he than sent...

Complaint regarding carrier ac - window estrella was registered on 31st may[protected] at [protected] that same has stopped cooling hence same is not working properly, after being assured that complaint will be settled in 48 working at max complaint was registered. As no response received from service center i again contacted the customer support on 1st june as non working of ac was creating problem to my family i got same reply from customer...

I have purchased the carrier kurve a/c 1.5 ton 5 days ago. The same has been installed on the same day. But the a/c is not working properly. We are constantly pursuing the same from the place and the service people. But there is no say. Everyday someone comes gives their opinion and goes away without doing the needful.

This is a very bad experience for me....

I had bought a carrier airconditioner in 2010 december and have been facing constant problems since then,

1) poor cooling effect
2) creates moisture in the room
3) ac has stopped functioning 3 times in 2.5 years
4) worst is the extremely poor customer service.

Their call center is dismal and has untrained and lying staff members who do not give you any resolution and treat you poorly.br...

Hi

I purchased carrier AC of 1.5 ton in the month of June 2012.I started using it but it was not working.Even after several complains in carrier AC call center no technician had visit my home and rectify my problem.

It seems that i did a mistake by purchasing carrier AC.

My Complaint no. is 1359835....

I (Priti guha majumder, phone no.[protected]) purchased 1.5 ton split ac from great eastern (Kolkata) on 10.10.12. At the time of installation company men had found that indoor unit cabinet was broken and in that state it was inside the box, they also informed to company at the same time over telephone. Company informed us that they would replace the same within few days. After that we have contacted several times there is no response from...

Purchased carrier split ac model 1 ton duracool star on 16th july 2012 from kohinoor televideo pvt. Ltd. (Brand new showroom on andheri link road, opp city mall)
Mr. Amit - attended us gleefully assuring us best services (Probably lip service is what he meant.
The a/c was to be delivered on 18th july as per the commitment and that's when the ordeal of being a customer began...
We had to follow up with kohinoor -...

I bought a 2t a/c on 07/0811 (carrier) from kaydee, sec 18, noida (u. p.). it was very noisy to start with and the technician came and said that there was no problem with it. this year in the month of may, it stopped working. after repeated calls and complaints which took them 10 days to come, the technicians came and replaced the contactor and refilled the gas. left the screws open and left. we again put in a complaint ant again it took...