[Resolved]  Hyundai, i10 Magna, Kappa Model 2010 — Complaint regarding 110, magna Hyundai burnt vehicle while driving from office to home on 11.07.2013-

Address:

407/A, Vidyut Soudha, khairathabad, Hyderabad, Hyderabad, Andhra Pradesh

Sub: Complaint regarding 110, magna Hyundai burnt vehicle while driving from office to home on 11.07.2013-Reg

I would like to bring your notice regarding my vehicle (i10 magna, kappa bearing Registration number AP28 CE 4009) has been burnt while driving in hyderabad.
I (B Sanjay Kumar) am owner of Hyundai i10 Magna version with manufacture model of July 2010. I had purchased the vehicle from KUN UNITED CAR TRAX Pvt, Khairathabad, Hyderabad in 09/2010. Car details as below:
Registration No. AP 28 CE 4009,
Cassis No: MALAM51CLAM697982*G
Engine No: G4LAAM476341
Date of Purchase 20-October-2010.
On 11th July 2013, I was driving my vehicle from my office at Vidyut Soudha (APTRANSCO) to my home in the evening around 7.30pm, while driving from necklace road, Hyderabad (Near NTR Garden, Opp: Dr. Cars show room), I came to know from other Auto drivers that smoke was emerging from bonnet. Immediately, I stopped vehicle and came out and tried to understand the situation, with in short span of time, fire raised from bonnet and moved to cabin and burnt the dashboard. Immediately, the nearby Constable on duty alerted fire station and they came after few minutes and extinguished the fire.
Consequently, I have logged complaint in nearest Saifabad police station, Hyderabad and informed local servicing dealer (Kun United at RTC X Roards, Hyd) and insurance agency (Bajaj allianz). Based on the advice of Insurance personnel, the vehicle was moved to Authorized service centre of Kun United located at RTC X Roads, Hyderabad. Presently, the vehicle is with Hyundai servicing centre at RTC X Roads and estimated the cost of repair at about Rs. 6.6 lakhs, which is more than the cost of new car.
I would like to inform you that this incident happened even the vehicle is properly maintained and serviced regularly at company specified service centre only, i.e at Kun United located at RTC X Roads, Hyderabad.
I would rather convey that I would have injured or died, if nearby auto driver didn’t caution me as to the smokes from my car bonnet. The police authourity have also certified the same. Ther original certificate is now with Mr Sravan, Servioce advisor, Kun United, RTC X roads, Hyd. This incident has occurred mainly due to the internal/ manufacturing defect and caused burnt of my vehicle.
I purchased the vehicle in the year September 2010 based on Hyundai brand name and advice made by company authorities. Most of the APTRANSCO Engineers and other officials own the Hyundai vehicles.
Many times, I tried to bring the fact to the Customer care and tried to email at [protected]@hmil.net. But every time, the mail sent is returned back by stating that:
“Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain hmil.net by mail.hmil.net. [203.199.218.136]”.
I am to further state that, it is serious lapse on the company by releasing the defect vehicles and playing with the citizen lives and also on the brand name of Hyundai company.

The photo graphs alongwith video of burnt vehicle taken at the time of incident are herewith attached to the mail for information.
Regards,
B Sanjay Kumar
Asst Divisional Engineer
407/A, Vidyut Soudha
APTRANSCO
Vidyut Souda, Hyderabad.
Mob: [protected], [protected].
[protected]@gmail.com