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Catwalk Complaints & Reviews

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Last updated Feb 6, 2024
Complaints 83
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29
Unresolved
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Catwalk reviews & complaints page 3

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A
Anamika00
from Jaipur, Rajasthan
Sep 21, 2020
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Poor quality of sandal want exchange or refund

Hi, i had bought a sandal from shopper stop (Online), within 15 mins of wearing the same the heel of my sandal broken. It is even difficult to walk in those sandal. Now the sandal is of no use to me in spite of spending so much on the same.

I requested to you please exchange my sandal as soon as possible.

I tries calling the customer care lot of time, but no body seem to answer on the number provided.
br...
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Kaminio5
Aug 27, 2020
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Need smaller size

Catwalk classic patent pumps heel. From amazon on 27 june 2020. Size was 5uk (37eu). This size is too large. I couldn't replace it due to replace date was over. I request you pls replace my heel and provide lesse size 4uk....
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P
Priti Shetty
from Mumbai, Maharashtra
Nov 13, 2019
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catwalk sandals

Address: Mumbai City, Maharashtra, 400086

Hi,
I had broght the catwalk sandals from the tata cliq online shopping on 29th july'19 as i had good experience with catwalk sandals prior this and had worn it for around 2 years without any damage.

So when i got this sandal in offer i grabbed the offer and purchased due to monsoon in mumbai i did not used it and started using it only in october'19 which is around a month as on today.

From the date of...
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N
neethu0506
from Delhi, Delhi
Oct 23, 2019
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catwalk women footwear

Address: 560075

I bought a catwalk footwear one anhalf month back from amazone. The price was 1885 rs. The product got damaged very badly with in one month even i was hardly wearing it. I used catwalk products before also and i didnt experience any of the complaints. Really diappointed with the experience i had with this. This is against customers trust towards a branded company. The chappal costing around 2000 rs is not lasting even for two months is not...
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A
Anjali Ojha
from Mumbai, Maharashtra
Jun 27, 2019
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boots get damaged within 3 months of purchase

Address: Ranchi, Jharkhand, 834002

I bought a pair of catwalk boots in march from myntra worth rupees 1022. The heels got tilted within a month. This was least expected from a brand like catwalk amd particularly after spending thus amount. By the end of june the other heel got detached from the boot. I was fortunate enough that i didn't fracture my leg. If this is the condition of such branded shoes then it is better to buy tge local ones. I think replacement of the boot would...
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A
Agrata Dekhane
from Indore, Madhya Pradesh
Jun 25, 2019
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poor quality and damaged in 3 months

Address: Indore, Madhya Pradesh, 452009

I bought a catwalk sandal 3 months back and the material of the footwear is damaging so quickly
I even went at the store complaining.
I need a replacement for the product or refund as soon as possible.
I do have the bill details and the picture of the sandal too.
They said the material is sweat leather and it will get torned but I suppose as I paid 2000 rs for the footwear at least it should be wearable for 1...
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J
JyotiHiremath
from Pune, Maharashtra
Jun 17, 2019
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product damaged

Address: 202, Atharva Residency Sai Chowk Next to Thomson Hotel, New Sanghvi, Pune, Maharashtra, 411027

Catwalk Women's Slippers - 7 UK - 8872C

Order#[protected] Delivered on 24-Apr-19

Started using the footwear 3 weeks back
The big toe ring of the slipper is coming out already.
Besides it is a little uncomfortable while walking as my foot twists many a times when I am using this pair.

I have used 2 pairs of the same product earlier & still have the second pair in my feet...
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I
Irene Sinha - Oports
from Mumbai, Maharashtra
Jun 11, 2019
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catwalk shoes purchase are bad quality which broke in one use

Address: 400080

Please note, I have purchased a pair of Ladies shows of MRP Rs. 1995/- on 27th April 2019 from Life Style International shop at Rmall, Mulund West Mumbai on 27th April 2019 and within one use sole broke which was very cheap material used. I have showed the same to the Lifestyle International shop at RMall Mulund West, Mumbai on 22/05/2019 and they are said they will send to Catwalk brand factory. It is almost 20 days and there is no response...
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R
Rashmi .K
Jun 4, 2019
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unable to find a product

Address: Hyderabad, Telangana, 500094

This is not a complaint. I love Catwalk footwear, very comfortable and durable. However, I have been searching for a particular pair of wedges for very long time now. I have checked all the website where Catwalk sells its products.

The wedges:

Colour: Black
Type: Wedges with two straps
Look: Classy

Please direct me on where can I buy them. they are the only comfortable heels I can...
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T
Tripti Umesh Syal
from Mumbai, Maharashtra
May 13, 2019
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poor quality sandal in 5 months

Address: Spring green, Faizabad road, Lucknow, Uttar Pradesh, 226028
Website: www.catwalk.co.in

Hi i got catwalk most durable and comfort sandal worth rs 2400 and i wore it for compartively less and it both sole got broken and wesring it during office time and i u see as if i have climbed a mountain...
I am unsatisfied and shocked with Brand delivery !!!

I have wore non branded and that was last for 3 years...better to wear non branded then
I want a solution for this!!!

Regards
Tripti...
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Address: 411027

I baught a pair of sandles through tata cliq on 9th april 2019 which was delivered to me on 20th april 2019. I used it around for 10 days and its sole is broken and also the color is fading in some area in patches. It looks so bad now that i don't know what to do with the sandal.
I have attached the photos of the shoes in the complaint. From the photo, you will get a clear idea about the exact damage.
I want refund for this...
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S
Sharmeen abdulla shaikh
from Delhi, Delhi
Apr 29, 2019
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replacement of chappal

Address: Taj mahal society, plot no - 4,sr no. - 35,somnath Nagar Wadgaon Sheri, Pune - 14, Pune, Maharashtra, 411014

To

Customer care

I, Sharmeen Sheikh, had purchased a footwear from your outlet in Phoenix mall, Pune of Catwalk brand on[protected] for Rs 1799/-.

Within 3 months, sole of the footwear came off. So, I took it to the customer care department of the outlet on[protected], they took it for the repair. They took One month to paste the sole & returned the same to me on[protected] after several reminders...
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Lakkshmmi
from Mumbai, Maharashtra
Apr 7, 2019
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women navy blue solid sandal

Address: Pune, Pune, Maharashtra, 411015

March 2nd, 19 myntra delivered me catwalk women navy blue sandal. I wore the product on 13 th march and 2 to 3 times till march end.
1 st week of april i wore 2 times n observed the heel color is fading in some area in patches. It looks so odd now that i am don't know what to do with the sandal.
Highly disappointed with catwalk brand.
I wasted my money n precious time in purchasing a defective product.
Pls contact...
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K
Kalpesh9250
from Dahod, Gujarat
Apr 4, 2019
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got heels not in good quality.

Address: Porbandar, Gujarat, 360575

I have bought a heels. How can that even happen like in just a first time wear. I want it to be replaced. Atleast it wouldn’t be remove upper layer in first time wear. You have to maintain your quality and i want it should be replaced. I know about the catwalk quality thats why i bought this heels but this time is not worthy and for next time when i am buy the heels from catewalk need to think about twice....
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R
Rhea Bhandari
from Mumbai, Maharashtra
Mar 13, 2019
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heels

I have bought a black boots with pencil heels a week ago i wore it just once and now its broken... How can that even happen like in just a weeks time... I want it to be replaced or i want my money back cause its not even having a moderate price its worth 3500 but not worth it would have been better if i would have taken it from streets atleast it wouldnt break in such a short period.....
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R
Rumo
from Delhi, Delhi
Mar 11, 2019
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catwalk sandals

Address: 400091

I took one sandle of rs 1900 in the month of oct 2018 from pantaloons borivali west they kept catwalk sandles

I used that sandle only for a month regularly but it was broke in a month when i went to pantaloons for exchage the same but they are not ready to do than not even give the solution or credit note

Very disappoint with the product. We will not suggest anyone of catwalk brand...
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M
MOUMITA ACHARYA
from Kolkata, West Bengal
Feb 11, 2019
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bad purchase of shoes

Today i have purchased a catwalk shoes from shopper stop city centre 1 kolkata. When i m going to use the shoes it start paining in my fingurs and i can't walk properly. This is my 1st purchase of catwalk shoes and the experience is so terrible.
Now it is my kind request please give me some way out to solve the issue and i am very sure that next time onwards i will be sceared to use the shoes again. So kindly suggest how my purchase...
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P
paridhi sirohi
from Bengaluru, Karnataka
Jan 31, 2019
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sandal sole broke

I bought these sandals about 20 days back and noticed only 5 days before that the sole had broken and are not usuable anymore. I bought them 1400 inr and didn't even last me for half a month. If i had to buy something usuable only for 15 days i would have take something cheap. No reliability anymore. Highly dissapointing and i have been using catwalk footwear for the past 5 years....
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B
bhawna rajpurohit
from Ambala, Haryana
Nov 16, 2018
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product quality

Address: 122001
Website: Central, Gurgaon

I bought a pair of footwear and on very first day back strap is coming down from ankle while walking. Even from front left side i had a shoe bite if such things will happen with catwalk footwear then its better to switch preference to local footwear atleast they will be much better. Very dissapointed as this is happening for the third time with me....
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A
anusha_13
from Vellore, Tamil Nadu
Nov 12, 2018
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product quality issues

Address: Ghaziabad, Uttar Pradesh, 201011

Hello! This is Anusha Gupta. I bought a pair of sandals worth INR 2500 which got ruined in 3 months only.If i invest such amount of money then I at least expect that the product will last for 6 months. My sandals got fungi, the sandal was actually a leather one. I didn't expect this from a company like CATWALK. The company is known to have excellent quality but now i will disagree to the fact. I would either like you to refund my money or...
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