| Address: Bangalore, Karnataka |
Dear Sir / Madam,
This has reference to payment of school fees for my daughter, Meghna Joseph (Std.XII) for the academic year[protected].
I had visited the school on the 17th of May, 2018 for payment of school fees for the next academic year, but surprisingly I was told that fees will not be accepted till I pay penalty of Rs.5000/-
It is unjust to demand penalty on the school fees when I am submitting DD for the school fee prior to start of the academic year.
I was not in station and have been calling the school number ([protected]). On all occasions except one, I received a recorded message which mentioned that I could leave a message and my call would be returned. However, I never received a return call.
As mentioned above, only one of my call was answered. The receptionist who answered the said call mentioned that I have to transfer the fees through PAYTM and other modes of online transfer (RTGS / NEFT) are not accepted.
I was facing trouble with PAYTM payment. Accordingly I visited the school on the 17th of May, 2018 to pay the fees.
The school receptionist and the school accounts department have declined accepting fees till penalty of Rs.5000 is paid.
This is unjust, unfair and illegal on the part of the school to charge penalties, and that too to the tune of Rs.5000 when fees is being paid prior to start of the academic year.
Would be grateful if your good office could help in addressing the complain mentioned herein.
Best Regards
Silvi Joseph
Central Board of Secondary Education [CBSE] customer support has been notified about the posted complaint.