Here's a mail to Cinepolis regarding your issue:
Subject: Missing Tickets for War 2 (Telugu) Booking
Dear Cinepolis Customer Support,
I'm writing to report an issue with my recent ticket booking on your website. On 13/08/25, I booked tickets for the Telugu movie "War 2" with seat numbers J-12 and J-13. The payment was successfully deducted, but I'm facing an issue where my tickets are not visible in my account or in the confirmation email.
*Booking Details:*
- Movie Name: War 2 (Telugu)
- Seat Numbers: J-12, J-13
- Payment Status: Successful
- Booking Date: 11/08/2025
I would appreciate it if you could look into this matter and provide me with the necessary assistance. Please let me know if there's any additional information required from my end to resolve this issue.
You can be reached at [protected]@gmail.com. look forward to hearing from you soon.
Thank you for your prompt attention to this matter.
Best regards,
Bapusomineni Was this information helpful? | 
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