[Resolved]  Cinepolis India — money 1500 deducted but not received confirmation messages!!!

Address:Hyderabad, Andhra Pradesh, 500047
Website:www.cinepolisindia.com

Contact number: +91 [protected]
Date of transaction: 13th april, 2018; 1: 52 hrs
Amount deducted: 1500 (750/- from paytm and 750/- from sbi card)
Movie: rangasthalam
Cinema: ccpl mall pvt ltd, hyderabad
Description: we booked a ticket and payment was deducted but we did not receive email. My mail id sadaiah. [protected]@gmail.com.
Kindly refund...
+2 photos
Was this information helpful?
No (0)
Yes (0)
May 16, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2018
Cinepolis India Customer Care's response
Dear Sada Namini,

We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon.

Regards
Team Cinépolis
Complaint comments 

Comments

I book 7 tickets yesterday but didn't received the points it's been 24 hours since I booked the tickets please help my number is [protected] I want the points and if there is a isse give the reason
Cinepolis India Customer Care's response, Apr 21, 2018
Verified Support
Dear Customer (H J),

Sorry for the inconvenience. Kindly share your Email ID along with Cinema address at support@cinepolis.com with your ticket number (25879) in the subject line so that our team can assist you.

Regards
Team Cinépolis
Cinepolis India Customer Care's response, Apr 30, 2018
Verified Support
Dear Customer (H J),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cinepolis India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1268
    Pending
    120
    Resolved
    658
    Cinepolis India Phone
    +91 99 5885 5033
    Cinepolis India Address
    3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
    View all Cinepolis India contact information