[Resolved] Cinepolis India — Ticket did not get booked but amount got deducted | |||
Transaction using cinepolis website.Their payment gateway is ccavenue. Payment was by paytm wallet and got confirmation. but ticket was not booked and error message was shown. Ticket did not get booked but amount got deducted from my paytm wallet. Transaction was done from cinepolis website Please check this as soon as possible CCAvenue Order #[protected] Paytm Cash Txn ID [protected] transaction date[protected]:23:10 PM Please issue a refund back to my paytm wallet Was this information helpful? | |||
May 4, 2016 Complaint marked as Resolved Amount refunded Cinepolis India customer support has been notified about the posted complaint. | |||
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Please note, I tried booking for two tickets through cinepolis.com for Kabali show at 24th July 2016 Sunday at Vivania Mall, Thane . The money has been paid through PayTM wallet, but on confirmation page attached screen appeared. I havent received any ticket confirmation mail or message till now. Please find the below appended transaction details:
Name - Prajay Bangur
Email [protected]@gmail.com
PayTM transaction No - Order #6627
Amount - INR 494.36
Show Timing - 12:55 PM
Show date - 24th July 2016
Class of Ticket - Premium Category
Movie - Kabali ( Hindi)
Request you please look into the matter and revert on immediate basis