[Resolved] Cinepolis India — tickets not confirmed but amount debited | |||||
Cinepolis branch: royal meenakshi mall, bengaluru Name: dharmaveer m Email: [protected]@gmail.com Phone: +91 [protected] Movie: nadigaiyar thilagam Show date & time: 27 may 2018, sunday, 01:05 pm Ticket price: inr 285/- Mode of booking: www.Cinepolisindia.Com Mode of payment: citibank debit card - 25/05/2018 - purchase subject: onus 25may0813 card no.: 5081xxx1xxxx5600 25may avenues ind pvt lt ref:[protected] ref no :- 25may0813 Issue: my account got debited for inr 285/-, but the ticket confirmation page - connection timed out. Please issue a refund. Was this information helpful? | |||||
Jun 29, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support May 28, 2018 Cinepolis India Customer Care's response Dear Dharmaveer, We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon. Regards Team Cinépolis | |||||
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Help to resolve the issue..
Sorry for the inconvenience. Kindly share your contact number and Email ID along with Cinema address at support@cinepolis.com with your ticket number (30234) in the subject line so that our team can assist you.
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Team Cinépolis
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
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Team Cinépolis.