Citrus Pay — Nios fee not deposited but my account is debit

Address:	Mainpuri, Uttar Pradesh, 205301
Website:	www.citruspay.com/sslperf/niosgeneralv2/cancel

Respectfully sir/ madam,
I have deposited fee nios but nios fees is not received and my account has been debit fee 3580.71 date[protected] time 12:09:01 my sbi atm end no.3559 and my further contact. [protected]@gmail.com (mob) 0 [protected]
I payed an amount of a total of 3580.71 inr admission to the national institute of open schooling in kannauj, up, through the citrus pay. the total amount was paid in 3580.71 inr, which was the total amount to be paid. but the message of payment acknowledged by nios wasn't prompted so i made another payment which resulted in the same. nios has not recieved either of the payment and it is believed that citrus pay still has the whole amount. i demand the whole amount of 3580.71 inr to be reverted back to my sbi account or else i will make this a legal matter.