Citrus Pay — Provogue slide bag

Address:560085

I am vedamurthy from Bangalore. i have booked an provaunge slide bag that i have got offered from HDFC bank and i have done payment of 299rs through net banking but i have not got any confirmation from u guys. kindly check with it once and reply me. and hell i am calling to customer care of provogue they r not even bothered to receive the call. is this th way to treat the customers
Was this information helpful?
No (0)
Yes (0)
Citrus Payment Solutions customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Vedamurthy,

We request you to share the transaction number, so that we can check the real time status of your transaction.

Awaiting your revert on the same, which would be checked on priority.

Thanks,
Deb's D
I Lakshmikanta Mondal from Kolkata. I have booked sunglass that I have got offered from Idea Network and I have done payment rs.399 through net banking (27/04/2017). But I have not got any confirmation massage from you. Kindly help me out.
Citrus Payment Solutions Customer Care's response, May 8, 2017
Verified Support
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information