[Resolved]  Citrus Payment Solutions — Airtel mobile recharge - Not credit in my mobile

Airtel mobile no [protected] recharge today canara bank net banking. amount debited in my account but not credited in my mobile number.amount recharges through canara bank account for net banking. amount less for my bank account.recharge amount Rs.150/- date 17/09/2016.please verify and rs.150/- credit in my mobile number.
thanks and regards.
R.SRINIVASATHATHACHARI
MOBILE NO; [protected]
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Oct 21, 2016
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2016
Citrus Payment Solutions Customer Care's response
Hi SRINIVASATHATHACHARI,

We would like to inform you that the transaction [protected] for 150.00 INR was not successful at our end.

The amount for the same has been reversed from our end. The same shall be refunded within 3 to 5 working days (excluding Saturday/Sunday and public holidays).

Alternately for any more help or assistance required, You can mark us an email at [protected]@citruspay.com and our team will assist you right away.

Regards,
Citrus Support Team
Complaint comments 

Comments

Hello sir,

Iam raviendran I booked room in pearl residency through stayzilla.com as guest
I got failed payment for some reason but my amount is got deduted in my account

I want to know whether my room is booked or not

or why amount deduted in my account

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