[Resolved]  Citrus Payment Solutions — amount debited from the account but nios status shows payment not made

Address:788722

I have paid the admission fee of Rs 1, 271.80 through Net banking Citrus payment gateway for admission to Secondary course for October 2018 Under NIOS, But the NIOS status page shows that amount not paid. I am enclosing the payment details and admission details. Kindly settle this issue by the earliest. I am a poor girl and not in a position to pay the fee again.

Payment ref No: [protected]IGACVCKZI0
Amount Paid: Rs 1, 271.80
Mode of Payment: Net Banking (through NEFT)

Reference No: N[protected]
Course Appied for: Secondary (10th)
Region : Guwahati
Candidate's Name BENAJIR SULTANA KHAN
Father’s Name ATAUR RAHMAN KHAN
Mother’s Name SAHANAJ BEGAM CHOUDHURY
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Mar 12, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2018
Citrus Payment Solutions Customer Care's response
Hi,

We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
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I paid online premium Rs. 13497/- for Bajaj Allianz Life insurance policy no. [protected] by mistake today. This amount deducted from my SBI account.i want refund my this paid amount in my bank account. Please help me.

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